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Sony VAIO DVD RW Drive Not Functioning


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#1 rceleexpt

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Posted 28 February 2009 - 02:23 PM

I was recently using my laptop to download antispyware programs to a CD to cure my infected computer. Now my laptop wont run CDs or DVDs in the DVD drive. The computer is also a bit slower and will bring up internet explorer with a black screen and not load anything.

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#2 Senlis

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Posted 28 February 2009 - 03:43 PM

I assume you are using Vista.

I would start with a chkdsk. Just start your computer while pressing F8. You should come up with a screen with boot options with one of them being "Repair my computer". Select that, and you should come up with a screen with more options. Select command prompt. When you have a command prompt open, type in "chkdsk c: /r" and press enter. Make a note of any errors that comes up and/or if there are any bad sectors.

#3 rceleexpt

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Posted 28 February 2009 - 06:41 PM

There were no errors and no bad sectors

#4 DaChew

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Posted 28 February 2009 - 07:32 PM

Let's wait a bit until your helper closes your HJT thread, I sent him a link to this thread

I was recently using my laptop to download antispyware programs to a CD to cure my infected computer


Often times with a serious infection windows ends up damaged as some programs might not remove an infection properly.

W ould you elaborate on those antispyware programs that you used.
Chewy

No. Try not. Do... or do not. There is no try.

#5 DaChew

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Posted 28 February 2009 - 07:55 PM

http://www.bustrace.com/products/devfilter.htm

Would you post a filter driver load order please?
Chewy

No. Try not. Do... or do not. There is no try.

#6 rceleexpt

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Posted 28 February 2009 - 08:03 PM

My laptop wasn't the infected compute, it was one of my desktops. All I did with this computer was put the programs on the CD

#7 DaChew

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Posted 28 February 2009 - 08:06 PM

Let's get that filter driver load order
Chewy

No. Try not. Do... or do not. There is no try.

#8 rceleexpt

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Posted 28 February 2009 - 08:24 PM

----------------------------------------------------
Filter Driver Load Order http://www.bustrace.com
----------------------------------------------------

Upper Class Filter: GEARAspiWDM
Upper Class Filter: Cdralw2k
Device Object: PIONEER DVD-RW DVR-K17 ATA Device
Lower Class Filter: Cdr4_xp
Lower Class Filter: PxHelp20

Driver Name: gearaspiwdm.sys
File Location: c:\windows\system32\drivers
File Description: CD/DVD Class Filter Driver
File Version: 2.0.6.1 [2.0.6.1]
Product Name: GEAR.wrks
Product Version: 8.xx [2.0.6.1]
Company Name: GEAR Software Inc.

Driver Name: cdralw2k.sys
File Location: c:\windows\system32\drivers
File Description: CDRAL Place Holder Driver (see PxHelp)
File Version: 8.0.0.212 [8.0.0.212]
Product Name: Drag-to-Disc
Product Version: 8.0.0.212 [8.0.0.212]
Company Name: Sonic Solutions

Driver Name: cdr4_xp.sys
File Location: c:\windows\system32\drivers
File Description: CDR4 CD and DVD Place Holder Driver (see PxHelp)
File Version: 8.0.0.212 [8.0.0.212]
Product Name: Drag-to-Disc
Product Version: 8.0.0.212 [8.0.0.212]
Company Name: Sonic Solutions

Driver Name: pxhelp20.sys
File Location: c:\windows\system32\drivers
File Description: Px Engine Device Driver for Windows 2000/XP
File Version: 3.00.56a [3.0.56.0]
Product Name: PxHelp20
Product Version: [2.0.0.0]
Company Name: Sonic Solutions

#9 DaChew

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Posted 28 February 2009 - 08:30 PM

Ok one last test before we remove those sonic drivers

Would you test the drive and see if it can boot to a bootable cd?
Chewy

No. Try not. Do... or do not. There is no try.

#10 rceleexpt

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Posted 28 February 2009 - 08:34 PM

I just downloaded the filter driver to a cd and it worked.

#11 DaChew

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Posted 28 February 2009 - 08:41 PM

http://support.microsoft.com/?scid=kb%3Ben...p;x=12&y=13

The guided help is a safe way to let microsoft delete those filter drivers from the registry

I am a betatester for Imgburn, it's a good free burning software that doesn't use filter drivers

http://www.imgburn.com/
Chewy

No. Try not. Do... or do not. There is no try.




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