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All around help in general.


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16 replies to this topic

#1 Stila_R8dr

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Posted 28 February 2009 - 01:43 PM

My machine has problems.

I don't even know where to begin. I have read topic after topic, forum after forum. After much beating my head on table, rubbing sandy stuff from eyes, and all around aches and pains from trying too on my own, I finally made that life saving decision..... To ask for "HELP"!

My machine does it all.... freezes, crashes, seems to go where ever it wants, when it wants (lol@myself, sounds like me in my early days. Sorry Mom and Dad!).
I think that it has "Drives driving drives that should not be driving in the first place".

Is there a general starting point? A full check up? The whatsover? Takin it from the top?

Help!!!!

Signed
Tony

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#2 hamluis

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Posted 28 February 2009 - 01:52 PM

A good starting point...would be system manufacturer and model?

Does the system boot?

Can you boot into safe mode?

Have you any error messages you care to quote exactly?

Louis

#3 Romeo29

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Posted 28 February 2009 - 01:57 PM

If a computer gets out of hand with no hope, the final solution is make backup of important files, re-format and re-install Windows :thumbsup:

But you should try to repair if you can before that final step.

#4 Stila_R8dr

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Posted 28 February 2009 - 02:02 PM

Windows: Windows XP5.1 (Build 2600) Service Pack 2
Internet Explorer: 7.0.5730.11
Memory (RAM): 2048 MB
CPU: AMD Athlon™ 64 X2 Dual Core Processor 4600+
CPU Speed: 2409.4 MHz
Sound card: SB X-Fi Audio [7000]
Display Adapters: NVIDIA GeForce 8800 GTS | NVIDIA GeForce 8800 GTS | NetMeeting driver | RDPDD Chained DD
Screen Resolution: 1680 X 1050 - 32 bit
Network Adapters: Marvell Yukon 88E8001/8003/8010 PCI Gigabit Ethernet Controller - Packet Scheduler Miniport | NVIDIA nForce Networking Controller - Packet Scheduler Miniport
CD / DVD Drives: D: _NEC DVD_RW ND-3540A
COM Ports: COM1
LPT Ports: LPT1
Mouse: 8 Button Wheel Mouse Present
Hard Disks: C: 186.3GB
Hard Disks - Free: C: 101.9GB
USB Controllers: 2 host controllers.
Firewire (1394): 1 host controllers.
Manufacturer: Phoenix Technologies, LTD
BIOS Info: ATAT COMPATIBLE 120105 Nvidia 42302e31
Battery: No Battery
Motherboard: ASUSTeK Computer INC. A8N-SLI DELUXE
Modem: Not detected

Its someone elses build that i purchased used about 5 years ago or so.

Yes it does boot in safe mode and errors.... there are a few im just tring to remember...

#5 Stila_R8dr

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Posted 28 February 2009 - 02:49 PM

I am going to start with were I am supposed to start from. Running Anti.. Cleaning Up... and ill get back.
I am understanding that my problem is the problem that i should not start out this problem solving forum topic out with in the first place. :thumbsup:

#6 hamluis

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Posted 28 February 2009 - 02:56 PM

No problem, we'll be here :thumbsup:.

I also should have asked...do you have a Microsoft XP CD? Various repair tools, as well as repair install capability, depend on it.

Louis

#7 Stila_R8dr

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Posted 28 February 2009 - 04:10 PM

"do you have a Microsoft XP CD?".. Uhmmmmm.... I have a "CD" that is... errr.. What I have had to use before as the original windows CD (long story).

"Various repair tools,".. Stock from the Microsoft factory I have. I not sure which or what repair tools you mean? Can you give me an example? I bet i do.

"as well as repair install capability, depend on it.".... If by this you mean, "Me"? LoL I sure thought I could! Or do mean something else?

#8 Stila_R8dr

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Posted 28 February 2009 - 04:16 PM

Oh BTW.
The anti virus tool guaranteed 2 things.
TR/fakantivirus.2009.dw something or other and a DPR/package sothing.
Off to a good start! I guess.

#9 hamluis

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Posted 28 February 2009 - 04:33 PM

Just to be sure (or more sure)...

Please try a couple of these free online scanners to see if anything has slipped by your protection:
(Be advised that some of these scanners will pickup things in "quarantine" from other anti-virus programs - so review the results carefully)

http://www.pandasecurity.com/homeusers/solutions/activescan/
http://us.mcafee.com/root/mfs/default.asp
http://housecall.trendmicro.com
http://www.bitdefender.com/scan8/ie.html
http://support.f-secure.com/enu/home/ols.shtml
http://onlinescan.avast.com/
http://ca.com/us/securityadvisor/virusinfo/scan.aspx
http://www.eset.com/onlinescan/

http://www.kaspersky.com/virusscanner Scan Only - no removal


If you find that you're infected (or the scan doesn't complete or closes unexpectedly), post in the Am I Infected forum located here: http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/

If the scans complete with no problem (if they find items that need to be removed and are removed...that's not a problem),
then I suggest that you run chkdsk from within Windows.

Start/Run...type chkdsk /r (with space between the k and the /) and hit Enter. When the black screen comes up and says that the command cannot be run, etc...type Y and hit Enter. Then, reboot the system and let the command execute. When it is done, it will reboot XP.

Louis

#10 Stila_R8dr

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Posted 01 March 2009 - 06:19 PM

OK
They tell me that its clean.

#11 hamluis

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Posted 01 March 2009 - 06:47 PM

OK, thanks. Did you run the chkdsk /r command, as I also asked?

Now...in order to get some idea of what might be wrong...I'm going to ask you to read How To Use Event Viewer - http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/

The key thing to remember about EV is...we are only interested in errors, not informational items.

Might as well address the 5 most recent errors.

If you double-click on any line item in EV, it will show the details of that error. I'd like for you to post the Type, Source, Event, and User (all of these are columnar headings in EV) for your 5 most recent errors.

I'd also like for you to Disable Auto Reboot On System Crash - http://www.theeldergeek.com/auto_reboot_on_system_crash.htm

Louis

#12 Stila_R8dr

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Posted 03 March 2009 - 01:05 PM

OK
Thanks for the reminder about the chk/dsk thing. As it was I did forget to do it. Done now.
I did disable the auto reboot.
Here is what I got from the event viewer. I hope that it is posted correctly.

Attached File  events.rtf   6.69KB   38 downloads

#13 hamluis

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Posted 03 March 2009 - 01:34 PM

OK :thumbsup:.

Some data on hl2.exe file, http://www.file.net/process/hl2.exe.html

I would suggest, after looking at some of the other errors...that you uninstall whatever game/program uses that file on your system...and leave it uninstalled for now.

Then, I suggest running the sfc /scannow command with an XP CD...or doing a repair install with an XP CD.

How To Use Sfc.exe To Repair System Files - http://www.bleepingcomputer.com/forums/t/43051/how-to-use-sfcexe-to-repair-system-files/

How to Perform a Windows XP Repair Install (Stevens) - http://www.michaelstevenstech.com/XPrepairinstall.htm

After that...if you have any wireless devices, I suggest that you uninstall the drivers for same (using Device Manager) and then reboot and reinstall the drivers.

How To Access The Device Manager - http://www.bleepingcomputer.com/forums/t/42244/how-to-access-the-device-manager/

How to update a Windows hardware driver - http://www.bleepingcomputer.com/tutorials/how-to-update-a-windows-hardware-driver/

Louis

#14 Stila_R8dr

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Posted 03 March 2009 - 03:42 PM

OK
I'm up to the point to which i did the sfc/scannow thing. It did its thing.
my question is...
Is the next step still necessary (How to Perform a Windows XP Repair Install (Stevens))?

If not.. I do not have any wireless devices... I guess I'm ready for the next step.

Edited by Stila_R8dr, 03 March 2009 - 04:40 PM.


#15 hamluis

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Posted 03 March 2009 - 04:54 PM

Well...I suppose it's time to ask how your system is currently running. Anything particularly vexing going on?

Any errors/problems that might be solved by a repair install?

Note that a repair install is not likely to solve certain situations, e.g., hardware problems, malware situations. It may not even solve O/S problems that relate to file system. But...IMO, it's always worth trying to help solve a situation that doesn't shout a solution.

Louis




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