Let's make sure we are all on the same page here.
You mentioned in your first post that you want to reinstall Windows XP.
When asked Is this a Windows XP Disk or a Recovery Set disk
you stated you were attempting to use Microsoft Office Basic Edition 2003
Is that the disc you are using in an attempt to reinstall XP operating system?
If it is, it won't work. Office is not an OS, it's a seperate software program.
It doesn't contain XP.
Do you have an XP disc or a set of discs that came with your computer?
If not, is your computer a Dell, HP, or other brand?
If it is you may have a recovery drive. The trend now is for manufacturers to include a recovery drive
with all the components for a re-install of the operating system instead of including cd's with the system.
You can check to see if yours has the recovery drive, it's usually Drive D.
Open My Computer from your desktop, see if it is there. Of course you have to have access to your desktop, which you state you don't have. Can you access one from safe mode?
If you have any questions, please ask. You might want to let us know the manufacturer and model number of your system.
Edited by Queen-Evie, 28 February 2009 - 10:37 PM.