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Sudden onset of: XP delay of 1-2 mins during startup, delays in Firefox page loads, am I infected?

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#1 Guest_JohnnyBrit_*


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Posted 27 February 2009 - 06:14 PM

Need help -- I can't figure out what's wrong with my PC. A couple of days ago I noticed Windows was stalling during start up. After signing in, the taskbar came up and some items appeared in the system tray, but there was a delay of 1-2 minutes before the rest of the items appeared in the system tray and the desktop icons appeared. During the delay there were a little disk activity. Once started, Firefox behaves strangely taking several seconds to load pages, like Google, that normally load right away. I discovered that after I uninstalled Zone Alarm Pro v5.5 recently I forgot to activate the Windows firewall possibly leaving me open for a few days.

Dell Latitude D610
Running XP Pro SP3

Here's what I've tried:
- Updated and ran Symantec AV scan: nothing showed up
- Updated and ran Spybot Search & Destroy: nothing showed up
- Updated and ran Anti-Malware, which found traces of a Trojan:
C:\WINDOWS\s32.txt (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\ws386.ini (Malware.Trace) -> Quarantined and deleted successfully.
- I tried restoring a previous system set point, but it failed, so I removed all old set points.
- I saw a system event in the event viewer trying to load aspimgr.exe so I removed the registry entries associated with aspimgr after backing up the registry.
None of these actions improved the situation.

Grateful for any help fixing these XP issues and finding out whether I'm still infected.
I'd post some logs or something, but not sure what to post or how to get it.


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#2 garmanma


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Posted 28 February 2009 - 07:26 PM

Welcome to BC


Let's start off with Mbam and see what we can find

The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

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