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Am I infected?

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2 replies to this topic

#1 ericdhei


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Posted 27 February 2009 - 10:25 AM

I hope someone can help. I have a Dell dimension running Windows Vista Home Premium.

I have run spybot, then uninstalled and run Malwarebyte and have norton internet security. None are finding an infection.

What happens is the every few minutes, my computer completely bogs down, almost to the point of freezing but not quite.

Whne this happens, task manager resource monitor shows both cpu and memory usage spiking. THen, everything returns to normal.

I went through the steps outlined in posting the hijack logs (backed up, got rid of extra toolbars, chkdsc, defrag) and still have the problem.

Any advise would be greatly appreciated.


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#2 rigel



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Posted 27 February 2009 - 11:21 AM

Let's take a look with SuperAntiSpyware...

Please download ATF Cleaner by Atribune & save it to your desktop.
alternate download link DO NOT use yet.

Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the
    definitions before scanning by selecting "Check for Updates". (If you encounter
    any problems while downloading the updates, manually download them from
    here and
    unzip into the program's folder.
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under
    Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner
    , make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose:
    Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp"

ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith

#3 ericdhei

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Posted 27 February 2009 - 02:36 PM


First let me say "thanks" for your help. Been reading the posts on this site and it is really great that in this day and age there are people out there willing to help.

Just so you have all the info, prior to your post with the instructions, I activated and ran Windows Defender with 0 threats detected. So I currently have Norton Security suite, windows defender and Malwarebytes active on my system. Also, RegCure which I ran after running Malwarebytes yesterday (which I had never heard of prior to reading some of the posts here on the site).

I was unable to run superantispy from safe mode initially. I ran it from normal mode and it got stuck in a loop, repeatedly scanning My Documents and My emusic, there were no files found and files scanned were double what I have. I shut down and restarted again in safe mode (and moved the icon to the right side of the screen) and repeated the instructions (ran ATF again and Superanti) and this time there were some results, posted below. Again, thanks much.

SUPERAntiSpyware Scan Log

Generated 02/27/2009 at 01:18 PM

Application Version : 4.25.1014

Core Rules Database Version : 3778
Trace Rules Database Version: 1737

Scan type : Complete Scan
Total Scan Time : 00:38:50

Memory items scanned : 275
Memory threats detected : 0
Registry items scanned : 8070
Registry threats detected : 0
File items scanned : 100134
File threats detected : 24

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