Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Trojan = Disconnected Internet + Other Issues

  • Please log in to reply
3 replies to this topic

#1 xajr


  • Members
  • 2 posts
  • Local time:06:40 AM

Posted 27 February 2009 - 03:38 AM

Hello, this is the first thread I have created about my problems.

I had an issue previous to this, but through many steps I was able to solve it. (so I thought)

First of all, a few weeks back I had an encounter with either a music site or a (I'll be honest) porn site. From this my firewall and antivirus got disabled. I used google to search for my problem and came across other sites explaining programs to use to fix this issue. My internet had also got disconnected from this "virus". I remember that I could not access the net, so I had to use a flash drive to transfer the programs from our family computer to mine.

Some of these programs used were as followed:
- Spybot - Seach & Destroy
- ESET NOD32 Antivirus
- Malewarebytes' Anti-maleware
- Xoftspy SE
- Ad-Aware
- Windows Defender
- SUPERAntiSpyware
- Spyware Blaster
- HijackThis v2.0.2
- ATF-Cleaner
- CCleaner

With these I was able to clean a majority of viruses & issues.

I also ran some Vundofix(one of the virus varients were of this type) & Combofix.

After these the scans no longer picked anything up and my computer was running fairly well, so I thought I was home-free.
(Sadly I do not remember what I did to get my internet to function again.)

Ok so now... things were going fine until I guess I came across another music site (that was supposed to be legit) and I encountered more viruses. These ones seemed to be different though. I've ran several of the previously listed programs, however others will not load. These are the ones that I could not get to work this time: - Malewarebytes' Anti-maleware - Ad-Aware - Windows Defender.

MBAM for example I get this error: Run-time error '372' - Failed to load control 'vbalGrid' from 'vbalsgrid6.ocx'. Your version of vbalsgrid6.ocx may be outdated. etc, etc...
I have read up about this, tried to download on family computer, change name, transfer, install and run. Nothing seems to work, same for the other programs.

These are the other programs I've used this time:
- SDFix
- OTViewIT
- DrWeb-Cureit
- gmer

The other problems I have with this recent infection are as followed:
- Computer is running very very sluggish (even before the running of protection programs; 2 or 3 times as long to boot up and perform tasks)
- Taskbar was minimized and would not show
- Internet became disconnected
- Certain protection programs will not open (in normal or safe-mode; Antivirus & firewall seem to be working fine this time though)
- I can't drag and drop files from the desktop or any other folder

I'm guessing it has something to do with my svchost.exe files (as you can see in HijackThis log), but do not know how to go about fixing it.

I have been trying to fix this by myself from reading around different sites of which people said they had the same issues. Been following steps and working on this for well over 6 hours now, I could really use as much help as possible to get this sorted out.

All help is GREATLY appreciated.

P.s. Here's a link to a .rar file with all logs. (Pretty sure Spybot found something, but I forgot to save log)

Edited by xajr, 27 February 2009 - 03:44 AM.

BC AdBot (Login to Remove)


#2 djm1k0


  • Members
  • 24 posts
  • Local time:06:40 AM

Posted 27 February 2009 - 11:16 AM

i'm not a professional but i've dealt with my share of virus's so you may want to start by running the free kaspersky scan, this tool will find everything on your computer and produce a log for you. It's a good way to figure out what problems you may have.


#3 xajr

  • Topic Starter

  • Members
  • 2 posts
  • Local time:06:40 AM

Posted 27 February 2009 - 10:31 PM

Thanks, it's worth a try.

#4 Swordie


  • Members
  • 792 posts
  • Gender:Male
  • Location:Miami, Florida
  • Local time:06:40 AM

Posted 27 February 2009 - 10:35 PM

Well, you might have gotten a corrupted file in MBAM when that "virus" got into your computer. I suggest redownloading MBAM and go through the installation process. If not, post the kaspersky log and we'll see what we can help you with..
Who said I couldn't have everything?

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users