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Slow Internet Speeds on Wireless


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24 replies to this topic

#1 dragonlegs

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Posted 26 February 2009 - 09:39 PM

Hello
I have a Compaq computer running Windows Vista Home Premium. I am having problems with the wireless internet. Four weeks ago i could download stuff around 150 to 250 kb/sec but now i get around 3 to 16kb per second. The speed on my other laptop were affected for a little while but suddenly when back to their normal speeds. I have tried a system restore and also didn't really install any new programs expect small games(already uninstall them). I have updated every driver and Windows updates to the newest using Drive Scanner and the problem still occurs. I have a 2wire wireless modem (which i have already reset to default settings) that was supplied to me by my DSL provider. And also my desktop speeds are almost 1mb/sec sometimes. I don't know know what else to do. I think the problem is in my laptop and not my wireless router. Can anyone help me out please.

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#2 Guest_Jay-P VIP_*

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Posted 26 February 2009 - 10:17 PM

Hi there! Check this topic out and see if it helps. I am currently assisting someone else with a similar issue, and know that you may find handy information!

#3 dragonlegs

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Posted 27 February 2009 - 09:14 PM

Thanks for the topic but i tried it and it did not help at all. The wireless strength is 54mbps but i get about 4-15kb/sec.

#4 Guest_Jay-P VIP_*

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Posted 27 February 2009 - 10:30 PM

What is your connection speed:

DSL (Broadband) 300-800 KBPS
LAN (varies 500 KBPS-1 MBPS)
Cable (800 KBPS-2 MBPS)
Satellite (800 KBPS-3 MBPS)
T1 (1.5 MBPS)
T3 (44 MBPS)

#5 Swordie

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Posted 28 February 2009 - 01:14 AM

What may be happening is that; you have multiple people on 1 router. All of you have to share those resources. So, you might be getting a fraction of the total.

And that 54mpbs, is the network speed. Not your actual download speed. I wish it was that though. Anyhow; when you get these low numbers, are there multiple people online?
Who said I couldn't have everything?

#6 patbox

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Posted 28 February 2009 - 07:23 PM

1) Check your speed via an speed test site and not by downloading stuff from internet:
http://www.speakeasy.net/speedtest/

Use NY or LA for the test, and best you test both of your PCs to see if there is a difference.

2) Plug that PC with a cable to the router. Check the speed. If the speed improves, it is the WIFI. If the speed does not improve it is the PC.
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#7 Guest_Jay-P VIP_*

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Posted 28 February 2009 - 09:08 PM

Please let the OP reply first, and see what they say. The diagnosis is not done

#8 dragonlegs

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Posted 02 March 2009 - 12:46 PM

OKay so i tested my speed out this is the results
Last Result:
Download Speed: 1891 kbps (236.4 KB/sec transfer rate)
Upload Speed: 899 kbps (112.4 KB/sec transfer rate)

but my downloads speed doesn't feel like 236.4/sec but 16.8kbs.
Sometimes my speed changes rapidly and gets me around 100kbs
also i have been noticing that my home network is also slow transferring a 16mb file between my desktop and laptop i should be getting around 658kbps but instead i get around 212kbps.
and thanks again for the help.

#9 patbox

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Posted 02 March 2009 - 02:16 PM

@dragonlegs: That is pretty fast, in particular your upload speed. I think we can concluded that your PC is able to run at fast speed if times are good, but drops to very low speed if times are bad.

One of the reasons could be the strength of the signal. I would try this utility:
http://www.nirsoft.net/utils/wireless_network_view.html
The link to download is at the very bottom.

What the utility will do for us, it will measure the average strength of your connection plus number of detections. Let it run for hour or two, in particular during the time you are experiencing the problems check the average strength for the period.

I should also tell you that your Wifi connection will be the best, if your router has the strongest signal in your room. If the neighbor Wifi has the strongest signal in you room this could interfere.

Keep also an eye on the channel number, if you have the same as other wifi routers around you, this is best to be changed to a different number.

Meanwhile, other members might advise you something else.
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#10 dragonlegs

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Posted 02 March 2009 - 04:16 PM

So i ran the utility and attached the report. I don't think i am colliding with any other network. My wirless network name is 2wire979


[codebox]==================================================
SSID : 2WIRE149
Last Signal : 6%
Average Signal : 6%
Detection Counter : 1
Security Enabled : Yes
Connectable : Yes
Authentication : WPA-PSK
Cipher : TKIP
PHY Types : ERP
First Detected On : 3/2/2009 1:08:52 PM
Last Detected On : 3/2/2009 1:08:52 PM

RSSI : -97
Channel Frequency (GHz): 2.457
Channel Number : 10
Company Name :
==================================================

==================================================
SSID : 2WIRE252
Last Signal : 14%
Average Signal : 20%
Detection Counter : 56
Security Enabled : Yes
Connectable : Yes
Authentication : WPA-PSK
Cipher : TKIP
PHY Types : ERP
First Detected On : 3/2/2009 12:31:00 PM
Last Detected On : 3/2/2009 1:12:22 PM

RSSI : -93
Channel Frequency (GHz): 2.417
Channel Number : 2
Company Name :
==================================================

==================================================
SSID : 2WIRE979
Last Signal : 80%
Average Signal : 83%
Detection Counter : 257
Security Enabled : Yes
Connectable : Yes
Authentication : 802.11 Open
Cipher : WEP
PHY Types : ERP
First Detected On : 3/2/2009 12:30:09 PM
Last Detected On : 3/2/2009 1:12:52 PM

RSSI : -60
Channel Frequency (GHz): 2.457
Channel Number : 10
Company Name :
==================================================

==================================================
SSID : aloha1
Last Signal : 20%
Average Signal : 17%
Detection Counter : 54
Security Enabled : Yes
Connectable : Yes
Authentication : WPA-PSK
Cipher : TKIP
PHY Types : ERP
First Detected On : 3/2/2009 12:33:20 PM
Last Detected On : 3/2/2009 1:08:42 PM

RSSI : -90
Channel Frequency (GHz): 2.437
Channel Number : 6
Company Name :
==================================================

==================================================
SSID : Buffalo_G
Last Signal : 20%
Average Signal : 24%
Detection Counter : 5
Security Enabled : Yes
Connectable : Yes
Authentication : 802.11 Open
Cipher : WEP
PHY Types :
First Detected On : 3/2/2009 12:56:21 PM
Last Detected On : 3/2/2009 1:08:42 PM

RSSI : -90
Channel Frequency (GHz): 2.437
Channel Number : 6
Company Name :
==================================================

==================================================
SSID : default
Last Signal : 12%
Average Signal : 12%
Detection Counter : 1
Security Enabled : Yes
Connectable : Yes
Authentication : 802.11 Open
Cipher : WEP
PHY Types : ERP
First Detected On : 3/2/2009 12:34:50 PM
Last Detected On : 3/2/2009 12:34:50 PM

RSSI : -94
Channel Frequency (GHz): 2.462
Channel Number : 11
Company Name :
==================================================[/codebox]

Edited by dragonlegs, 02 March 2009 - 04:18 PM.


#11 patbox

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Posted 02 March 2009 - 04:39 PM

Yes your signal is good. No problem there. Your internet speed seems good. But not stable. I have no idea why this would be.

Could you ping your router?

Start/Run type CMD and

Type: ping <router IP> -t

Do not forget the -t sign. Let it run for a while like at 10 minutes, and then break it. If everything is OK you should get a ping of 1ms almost constantly.

If you have a ping of 1ms for router, the speed test was good, the signal is strong --- I do know what the problem you have could be. Maybe JAY-P VIP will have an idea.
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#12 dragonlegs

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Posted 02 March 2009 - 11:54 PM

i had range of 116 to less than 1ms when i pinged my router. Is is that good or bad?

#13 Guest_Jay-P VIP_*

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Posted 03 March 2009 - 07:37 AM

You internet service provider will be able to explain this better, but from what I see, your max data rate is lower than what you should be getting, at least.

This is not an issue, because you are sharing the connection. From what I see, your connection is either 1.5 MBPS or 2 MBPS.

I am guessing to go ahead and clean you temporary files daily using CCleaner. Cleaning temporary files daily can help reduce lag and boost downloading and uploading speeds! Please note, also, to not use the registry tool on CCleaner. The registry tool is considered unrecommended by Microsoft.

#14 patbox

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Posted 03 March 2009 - 01:13 PM

i had range of 116 to less than 1ms when i pinged my router. Is is that good or bad?


You should have 1ms or less then 1ms pretty much all the time. 116ms is very slow if you ask me. I can ping www.google.com (which is one world away) in less than 33ms on average. Do you have like 1ms on the router all the time, and sometimes 116ms, or do you have like 1ms, 20ms, 60ms, 10ms, 100ms...
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#15 Guest_Jay-P VIP_*

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Posted 03 March 2009 - 02:54 PM

Please restate that sentence, as it is hard to understand, dragonlegs.

It looks like a bit of confusion, especially for patbox.

The better conclusion, friends, is that Ping times should be less than 1000ms, but can still average slightly above. Ping times cannot be tweaked on a computer, as ping times are moderated at your ISP. Most satellite connections keep the ping time under 1000ms.

What are some things that higher ping times?
  • Hardware/software firewalls
  • ISPs can discard server packets
  • Users outside the United States
Remember, Pings are just blocks of data sent out to determine whether the computer has internet access or not.




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