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Win XP Pro Edition Can't Pass User Login Box Due To Infection By Malware


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#1 adutil

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Posted 26 February 2009 - 04:09 AM

Hello everyone.
3 nights ago; I made a mistake and double clicked on an exe file ( normally I knew enough notto make such things; but hey; sometimes you do things...) ; which scanned by McAffe and scanned as clear of any viruses.

However after doing that; almost all exe files started asking for permission access internet. Realizing that I screwed; I plugged off cable connection and all usb external HDDs.

After that I ran McAffe scan (which lasted whole night) ; and it showed maybe 1500 exe files in the system infected with something called New Win 32; however the program could not exactly point out which variant.

Also there was one file infected with "Generic.dx" and one file infected with "W32/Sality!Mem" .

After doing this I turned off the PC; came to work and strolled in forum to see if similar cases. I came through your site ; obtained info on how to use combo fix and acquired all the files and quides to execute. When I reached home; I turned on PC to follow through the steps advised in the guides.

However there was one surprise !!!

When the pc came to the Windows login screen; the keyboard does not allow me to type in password !!! The keyboard is operational and working. The mouse works fine as well. However the number and character keys don't type. You get response when you type space and backspace keys (since it is the pasword tab all you see is the big black dots however when you hit backspace; it doesn't delete instead it adds another dot ) . Before windows screen I press F3 and proceed to safe mode and in the safe mode it asks for user login password and again the keyboard does not work just like in normal mode.

Therefore I cannot move forward to make any attempts .

I would appreciate if someone could assist me. Thanks for the concern and help you provide for the netizen community.

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#2 quietman7

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Posted 28 February 2009 - 07:34 AM

Please note the message text in blue at the top of this forum.

You should not be using Combofix unless instructed to do so by a Malware Removal Expert who can interpret the logs. It is a powerful tool intended by its creator to be "used under the guidance and supervision of an expert", NOT for private use. Combofix was never meant to be used as a general purpose malware scanner like SuperAntispyware or Malwarebytes' Anti-Malware. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again. Please read Combofix's Disclaimer.

Can you copy and paste your password from notepad? Since you can't type, you may have to create a notepad txt file on another machine, transfer it to yours, then open so you can highlight and copy/paste the password.
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