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google/yahoo search redirects and IE errors "Split"


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10 replies to this topic

#1 Ken1610

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Posted 24 February 2009 - 11:33 PM

Can you run REGEDIT or CMD from START|RUN?'

Sound like we have a similar issue. Attempting to run a .bat file or CMD/REGEDIT from START|RUN blanks out my task bar and icons for a second and then they return. I am also getting google/yahoo search redirects and IE errors.

I have run SuperAntiSpyWare, MalWareBytes, Spybot S&D and Ad-Aware and they find no spyware.

Split from this topic: http://www.bleepingcomputer.com/forums/t/206225/vundo-and-google-redirect-problems/ ~ OB

Edited by Orange Blossom, 25 February 2009 - 11:38 PM.


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#2 Orange Blossom

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Posted 25 February 2009 - 11:39 PM

Please tell us what your operating system is: Windows XP, Vista etc.

Orange Blossom :thumbsup:
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#3 Ken1610

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Posted 26 February 2009 - 10:07 PM

Windows XP Professional SP2

#4 Ken1610

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Posted 01 March 2009 - 11:00 PM

I could really use some help with this issue. I have been unable to restore CMD and REGEDIT functions. Without CMD I cannot run .bat files or client programs that use them. I still have the Google/Yahoo redirect problem.

#5 garmanma

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Posted 02 March 2009 - 04:36 PM

Have you tried Safemode?
Some info here:
http://online-computer-repairs.blogspot.co...sk-manager.html
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#6 Ken1610

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Posted 02 March 2009 - 10:30 PM

This is my work laptop and I cannot boot into safe mode.

#7 garmanma

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Posted 03 March 2009 - 01:24 PM

This is my work laptop

Doesn't work have an IT dept/?
This was split from another topic, sp let's recap:
What exactly is the problem? Can you get online?
You have run SuperAntiSpyWare, MalWareBytes, Spybot S&D and Ad-Aware and they find no spyware.
Any thing else?

Please update mbam and select FULL Scan
Run the scan, Remove selected and reboot
Post the log for review
Mark
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why won't my laptop work?

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#8 Ken1610

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Posted 05 March 2009 - 09:22 PM

Thanks Garmanma. I will run mbam full scan and post the log.


Background:

Yes we have an IT/Desktop Services Dept. Their resolution will be to re-image my laptop. I am a DBA / Data Modeler supporting 5 database platforms. I cannot take losing my laptop for a day or two nor the time it will take me to reinstall/configure 15+ software client tools. I am hoping to clean up the issue without re-imaging.

I can access the internet and download, etc.


Issue #1: CMD and REGEDIT have been disabled
- When I enter START|RUN and CMD or REGEDIT my screen goes blank for a second or two but no CMD/DOS window or registry.

Issue #2: .bat files do not run. Same blank screen for a second or two. This is probably due to CMD/DOS being disabled

Issue #3: Google/Yahoo Search Result redirects
- When clicking on search results I am redirected to an ad site similar to my Search results. Ex. Search for "Database Tables" and I get redirected
to a furniture Ad for Tables and chairs. Using the <back> button will return me to the original link I clicked on in the search results.
- I have used dogpile.com to search without any problems or redirects.

Issue #4: Occasional pop-up ad warning of slow running computer or spyware. Clicking "Cancel" or ALT-F4 to close the pop up takes me to a website that
appears to start a download.


I have run SuperAntiSpyware, Adaware, Spybot S&D and MalwareBytes. Nothing is found. I have run HijackThis! and see nothing unusual. I have also run Kaspersky online scan and again nothing found. My company uses Symantec-Norton Anti-Virus (unfortunately) and it hasn't raised any alerts either.

#9 Ken1610

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Posted 05 March 2009 - 10:27 PM

Here is the mbam log. Thanks.




Malwarebytes' Anti-Malware 1.34
Database version: 1822
Windows 5.1.2600 Service Pack 2

3/5/2009 10:18:42 PM
mbam-log-2009-03-05 (22-18-42).txt

Scan type: Full Scan (C:\|)
Objects scanned: 150422
Time elapsed: 38 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#10 garmanma

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Posted 06 March 2009 - 06:49 PM

I'm going to get a couple of expert opinions. There's no need to be spinning our wheels here
Mark
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#11 quietman7

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Posted 09 March 2009 - 01:26 PM

Yes we have an IT/Desktop Services Dept. Their resolution will be to re-image my laptop.

In most work environments, the IT staff implement specific policies and procedures for the use of computer equipment and related resources. In fact, many companies will require you to read those policies and sign a statement of understanding. Further, they usually have procedures in place to deal with infections on the network and may not approve of employees seeking help at an online forum or outside the business office. If their typical solution is to re-image, then have your supervisor speak to them about taking another approach.

Further, the malware you are dealing with may have already infected the network. The IT Department needs to be advised right away so they can take the appropriate measures.
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