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Virus in Fonts Folder?


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#1 casmik

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Posted 25 February 2009 - 03:22 AM

Please help?! I am scanning at this moment and there are so far 3836 viruses in my Fonts folder. I can't figure out how to fix this, I keep getting the message that the files are located in a .zip archive and I need to go to that folder and delete it fom there, deleting the actual archive if it isn't something important.

I am using Windows XP Pro SP3, my antivirus is something i just recently downloaded from my ISP...Charter Communications. The instructions with the program aren't clear enough to me and I am so lost when it comes to this aspect. I can tear them apart and put 'em back together, I have no experience with viruses. Guess I am about to get educated, aren't I? Thanks anyone who can assist me.

Casmik

Edited by jgweed, 25 February 2009 - 10:13 AM.
elimated widowed format tags.jgw


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#2 rigel

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Posted 25 February 2009 - 01:45 PM

Hi and welcome to BleepingComputer :thumbsup:

The process of cleaning your computer may require temporarily disabliling some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#3 casmik

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Posted 02 March 2009 - 04:06 AM

Malwarebytes' Anti-Malware 1.34
Database version: 1814
Windows 5.1.2600 Service Pack 3

3/2/2009 2:56:24 AM
mbam-log-2009-03-02 (02-56-24).txt

Scan type: Quick Scan
Objects scanned: 73213
Time elapsed: 7 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 2
Registry Keys Infected: 18
Registry Values Infected: 4
Registry Data Items Infected: 2
Folders Infected: 1
Files Infected: 7

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
h:\WINDOWS\system32\sedebodu.dll (Trojan.Vundo.H) -> Delete on reboot.
H:\WINDOWS\system32\ktoocz.dll (Trojan.Vundo.H) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{10eeb19c-4933-4c35-86fa-2a62b3cad2a0} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{10eeb19c-4933-4c35-86fa-2a62b3cad2a0} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{ec43e3fd-5c60-46a6-97d7-e0b85dbdd6c4} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{10eeb19c-4933-4c35-86fa-2a62b3cad2a0} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ModuleUsage\h:/windows/downloaded program files/popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{c9c5deaf-0a1f-4660-8279-9edfad6fefe1} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{e4e3e0f8-cd30-4380-8ce9-b96904bdefca} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{fe8a736f-4124-4d9c-b4b1-3b12381efabe} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2.1 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\dslcnnct (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\cpmf351ba76 (Trojan.Vundo.H) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{ec43e3fd-5c60-46a6-97d7-e0b85dbdd6c4} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\ssodl (Trojan.Vundo.H) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\H:\WINDOWS\Downloaded Program Files\popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo.H) -> Data: h:\windows\system32\sedebodu.dll -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo.H) -> Data: system32\sedebodu.dll -> Delete on reboot.

Folders Infected:
H:\WINDOWS\Fonts\' (Trojan.Agent) -> Files: 27866 -> Quarantined and deleted successfully.

Files Infected:
H:\WINDOWS\system32\ktoocz.dll (Trojan.Vundo.H) -> Delete on reboot.
h:\WINDOWS\system32\sedebodu.dll (Trojan.Vundo.H) -> Delete on reboot.
H:\WINDOWS\Downloaded Program Files\popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully.
H:\WINDOWS\Fonts\Setup.0xe (Trojan.Downloader) -> Quarantined and deleted successfully.
H:\WINDOWS\system32\tapusura.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
H:\WINDOWS\system32\pac.txt (Malware.Trace) -> Quarantined and deleted successfully.
H:\WINDOWS\Fonts\svchost.0xe (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.

#4 casmik

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Posted 02 March 2009 - 04:52 AM

thank you, thank you, thank you! u are my idol! no seriously, thanks so much for your help. your advice was the only thing that actually removed the files like i needed. did a full scan and seems to be virus free now. much love, casmik
Malwarebytes' Anti-Malware 1.34
Database version: 1814
Windows 5.1.2600 Service Pack 3

3/2/2009 3:44:31 AM
mbam-log-2009-03-02 (03-44-31).txt

Scan type: Full Scan (D:\|E:\|H:\|)
Objects scanned: 145446
Time elapsed: 27 minute(s), 59 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#5 rigel

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Posted 02 March 2009 - 10:51 AM

Please download ATF Cleaner by Atribune & save it to your desktop.
alternate download link DO NOT use yet.

Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the
    definitions before scanning by selecting "Check for Updates". (If you encounter
    any problems while downloading the updates, manually download them from
    here and
    unzip into the program's folder.
    )
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under
    Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner
    Options
    , make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose:
    Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp"

ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
I would still run a few more scans just to be sure. :thumbsup:

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#6 casmik

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Posted 02 March 2009 - 06:42 PM

:thumbsup: :flowers:
Here is the log file you requested. I will run a few more scans as you suggested to be sure all are removed. I really appreciate your help and am amazed you all are so helpful without asking for payment! I keep wondering what the catch is, a little jaded that may sound I realize, hard to find folks who help out just for helping out's sake. How impressive. Thanks again, Casmik17
:trumpet:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/02/2009 at 04:31 PM

Application Version : 4.25.1014

Core Rules Database Version : 3781
Trace Rules Database Version: 1739

Scan type : Complete Scan
Total Scan Time : 01:37:41

Memory items scanned : 211
Memory threats detected : 0
Registry items scanned : 6336
Registry threats detected : 1
File items scanned : 49899
File threats detected : 2

Rogue.Component/Trace
HKU\S-1-5-21-790525478-412668190-725345543-1003\Software\Microsoft\FIAS4051

Adware.Vundo/Variant
H:\WINDOWS\SYSTEM32\FXCMGY.DLL

Adware.Vundo/Variant-129
H:\WINDOWS\SYSTEM32\JIYAZAMI.DLL

#7 rigel

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Posted 02 March 2009 - 06:46 PM

No catch... If you like, pay it forward by helping someone else.



Please perform a scan with Eset Onlinescan (NOD32).
(Requires Internet Explorer to work. If given the option, choose "Quarantine" instead of delete.)
Vista Users be sure to run Internet Explorer as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.)
  • You will see the Terms of Use. Tick the check-box in front of YES, I accept the Terms of Use
  • Now click Start.
  • You may receive an alert on the address bar that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Insall ActiveX component.
  • A new window will appear asking "Do you want to install this software?" (OnlineScanner.cab)".
  • Answer Yes to install and download the ActiveX controls that allows the scan to run.
  • Click Start. (the Onlinescanner will now prepare itself for running on your pc)
  • To do a full-scan, check: "Remove found threats" and "Scan potentially unwanted applications"
  • Press Scan to start the online scan. (this could take some time to complete)[/color]
  • When the scan has finished, it will show a screen with two tabs "overview" and "details" and the option to get information or buy software. Just close the window.
  • Now click Start > Run... > type: C:\Program Files\EsetOnlineScanner\log.txt
  • The scan results will open in Notepad.
  • Copy and paste the log results in your next reply.
Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#8 casmik

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Posted 02 March 2009 - 11:54 PM

As requested, the EsetOnline log file:


# version=4
# OnlineScanner.ocx=1.0.0.635
# OnlineScannerDLLA.dll=1, 0, 0, 79
# OnlineScannerDLLW.dll=1, 0, 0, 78
# OnlineScannerUninstaller.exe=1, 0, 0, 49
# vers_standard_module=3902 (20090302)
# vers_arch_module=1.064 (20080214)
# vers_adv_heur_module=1.066 (20070917)
# EOSSerial=d4fb11ee04985d4c879f6569a3031b77
# end=finished
# remove_checked=true
# unwanted_checked=true
# utc_time=2009-03-03 04:40:42
# local_time=2009-03-02 10:40:42 (-0600, Central Standard Time)
# country="United States"
# osver=5.1.2600 NT Service Pack 3
# scanned=290652
# found=0
# scan_time=4388

#9 rigel

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Posted 02 March 2009 - 11:59 PM

Looking better!

Okay two more scans and then hopefully clean... :thumbsup:

Please rerun the Superantispyware scan... then update and rerun malwarebytes in quick mode. Post their logs.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#10 casmik

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Posted 06 March 2009 - 07:03 PM

Malwarebytes' Anti-Malware 1.34
Database version: 1825
Windows 5.1.2600 Service Pack 3

3/6/2009 6:02:46 PM
mbam-log-2009-03-06 (18-02-46).txt

Scan type: Full Scan (D:\|E:\|H:\|)
Objects scanned: 138227
Time elapsed: 21 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#11 rigel

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Posted 06 March 2009 - 07:51 PM

Looks good... Please run SuperAntiSpyware.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#12 casmik

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Posted 06 March 2009 - 08:54 PM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/06/2009 at 07:34 PM

Application Version : 4.25.1014

Core Rules Database Version : 3787
Trace Rules Database Version: 1744

Scan type : Complete Scan
Total Scan Time : 00:36:53

Memory items scanned : 416
Memory threats detected : 0
Registry items scanned : 6319
Registry threats detected : 0
File items scanned : 50048
File threats detected : 7

Adware.Tracking Cookie
H:\Documents and Settings\Michele\Cookies\michele@myaccount.verizonwireless[1].txt
H:\Documents and Settings\Michele\Cookies\michele@ehg-verizon.hitbox[2].txt
H:\Documents and Settings\Michele\Cookies\michele@hitbox[2].txt
H:\Documents and Settings\Michele\Cookies\michele@sales.liveperson[1].txt
H:\Documents and Settings\Michele\Cookies\michele@statse.webtrendslive[1].txt
H:\Documents and Settings\Michele\Cookies\michele@msnlivefavorites.112.2o7[1].txt
H:\Documents and Settings\Michele\Cookies\michele@sales.liveperson[3].txt

#13 rigel

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Posted 06 March 2009 - 09:43 PM

:thumbsup: How are things running?

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#14 casmik

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Posted 06 March 2009 - 09:57 PM

all seems to be good so far...will let you know tomorrow more on that. haven't done a whole lot to actually know. i have to say thank you so much again for all the assistance. believe me i have been spreading the word about your site and singing its' praises! until tomorrow...

in your debt,

casmik

#15 rigel

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Posted 07 March 2009 - 09:16 PM

Thank you for the kudos casmik. :thumbsup:

I am going to post the "all clean" post we use. If we still have problems popping up, we can continue as needed.

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith





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