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Unable to stop random continuous popups in IE


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#1 wingman126

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Posted 24 February 2009 - 11:24 PM

Computer infected with vundo and some other virus. Scanned with Symantec anti-virus and identified the virus but didn't fix the problem.
AVG anti-virus installed and scanned, similar information was identified but only able to move them to the virus vault. Radom popups and redirection continue when running IE. Can anyone help with my problem?

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#2 KoanYorel

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Posted 25 February 2009 - 09:48 AM

Moved from HJT to more appropriate.
The only easy day was yesterday.

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#3 DaChew

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Posted 25 February 2009 - 09:56 AM

Did you remove the norton's AV before installing AVG?

And use the norton's uninstaller?
Chewy

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#4 wingman126

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Posted 25 February 2009 - 09:05 PM

Is Norton's AV same as Symantec?

#5 DaChew

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Posted 25 February 2009 - 09:07 PM

Symantec is Norton's
Chewy

No. Try not. Do... or do not. There is no try.

#6 wingman126

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Posted 25 February 2009 - 09:27 PM

I did not uninstall Symantec Client Security, and I don't see the Norton's uninstaller. Should I uninstall both and then just reinstall AVG?

#7 DaChew

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Posted 25 February 2009 - 10:12 PM

Symantec Client Security (SCS) integrates antivirus and firewall protection and intrusion detection to provide comprehensive protection against threats to your computer.


It seems superior to AVG

Your problem is aggrevated by having 2 antivirus's installed

I do not recommend that you have more than one anti virus product installed and running on your computer at a time. The reason for this is that if both products have their automatic (Real-Time) protection switched on, then those products which do not encrypt the virus strings within them can cause other anti virus products to cause "false alarms". It can also lead to a clash as both products fight for access to files which are opened again this is the resident/automatic protection. In general terms, the two programs may conflict and cause:
1) False Alarms: When the anti virus software tells you that your PC has a virus when it actually doesn't.
2) System Performance Problems: Your system may lock up due to both products attempting to access the same file at the same time.
Therefore please go to add/remove in the control panel and remove either xxxx or xxxx.

For now let's just disable both

http://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/

We will need to do this to uninstall also

Let's get a new scan for malware

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Please download Malwarebytes Anti-Malware (v1.34) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.

Edited by DaChew, 25 February 2009 - 10:12 PM.

Chewy

No. Try not. Do... or do not. There is no try.

#8 wingman126

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Posted 26 February 2009 - 06:50 PM

I would like to thank for your help, greatly appreciated.

Some files were not able to remove.

Malwarebytes' Anti-Malware 1.34
Database version: 1804
Windows 5.1.2600 Service Pack 3

2/26/2009 6:38:30 PM
mbam-log-2009-02-26 (18-38-30).txt

Scan type: Quick Scan
Objects scanned: 83221
Time elapsed: 10 minute(s), 54 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 2
Registry Keys Infected: 12
Registry Values Infected: 5
Registry Data Items Infected: 0
Folders Infected: 6
Files Infected: 17

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\sojowiko.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\evpdbp.dll (Trojan.Vundo.H) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{a39231c0-9a0e-4606-a869-b7e598ea06d9} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{a39231c0-9a0e-4606-a869-b7e598ea06d9} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{63f2910b-fb51-4076-b8db-df8c88ed366a} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{63f2910b-fb51-4076-b8db-df8c88ed366a} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{a39231c0-9a0e-4606-a869-b7e598ea06d9} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\dslcnnct (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\ShoppingReport (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\ShoppingReport (Adware.Shopping.Report) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\f419baca (Trojan.Vundo.H) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\gipofiboba (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\cpmf72a8956 (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\pphidpad (Trojan.FakeAlert.H) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\adwarepromfct (Rogue.Ad-WarePro) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\ShoppingReport (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Loreyna\Application Data\AntispywareBot (Rogue.AntiSpywareBot) -> Quarantined and deleted successfully.
C:\Documents and Settings\Loreyna\Application Data\AntispywareBot\Log (Rogue.AntiSpywareBot) -> Quarantined and deleted successfully.
C:\Documents and Settings\Loreyna\Application Data\AntispywareBot\Settings (Rogue.AntiSpywareBot) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\2ACA5CC3-0F83-453D-A079-1076FE1A8B65 (Adware.Seekmo) -> Quarantined and deleted successfully.
C:\WINDOWS\AdwareProSolution (Rogue.AdwarePro) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\evpdbp.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\defiseyu.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\uyesifed.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\fozehuka.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\akuhezof.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\sojowiko.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\okiwojos.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINPENJR\win32\pphidpad.exe (Trojan.FakeAlert.H) -> Delete on reboot.
C:\WINDOWS\system32\jaraheyu.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\Documents and Settings\Loreyna\Desktop\setupxv.exe (Rogue.Installer) -> Quarantined and deleted successfully.
C:\Documents and Settings\Loreyna\Application Data\AntispywareBot\rs.dat (Rogue.AntiSpywareBot) -> Quarantined and deleted successfully.
C:\Documents and Settings\Loreyna\Application Data\AntispywareBot\Log\2009 Feb 22 - 12_08_25 AM_031.log (Rogue.AntiSpywareBot) -> Quarantined and deleted successfully.
C:\Documents and Settings\Loreyna\Application Data\AntispywareBot\Settings\ScanResults.pie (Rogue.AntiSpywareBot) -> Quarantined and deleted successfully.
C:\WINDOWS\AdwareProSolution\uninstall.exe (Rogue.AdwarePro) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MSVolume.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\Tasks\AntispywareBot Scheduled Scan.job (Rogue.AntiSpywareBot) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\yijokuwu.dll (Trojan.Vundo) -> Quarantined and deleted successfully.

#9 wingman126

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Posted 26 February 2009 - 06:52 PM

What is my next step? Should I enable the AV program? Thanks.

#10 DaChew

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Posted 27 February 2009 - 12:11 AM

Let's run another scan with MBAM after the reboot and see what's left

Leave one of the AV's turned off, only use one at a time.
Chewy

No. Try not. Do... or do not. There is no try.

#11 wingman126

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Posted 27 February 2009 - 11:29 PM

It didn't find anything.

Malwarebytes' Anti-Malware 1.34
Database version: 1804
Windows 5.1.2600 Service Pack 3

2/27/2009 11:28:32 PM
mbam-log-2009-02-27 (23-28-32).txt

Scan type: Quick Scan
Objects scanned: 82752
Time elapsed: 8 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#12 DaChew

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Posted 27 February 2009 - 11:51 PM

Update your antivirus choice, I would reccomend keeping norton's and do a scan from safe mode

http://www.malwareremoval.com/tutorials/safemodeboot.php
Chewy

No. Try not. Do... or do not. There is no try.

#13 wingman126

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Posted 03 March 2009 - 10:01 PM

I scanned it again in safe mode and found two virus. Once again, thank you so much for bringing my computer back to good health. Is there anything else that I needed to do. What free popup adware would you recommend?

Malwarebytes' Anti-Malware 1.34
Database version: 1804
Windows 5.1.2600 Service Pack 3

3/3/2009 9:47:46 PM
mbam-log-2009-03-03 (21-47-46).txt

Scan type: Quick Scan
Objects scanned: 80563
Time elapsed: 13 minute(s), 27 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\pphidpad (Trojan.FakeAlert.H) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINPENJR\win32\pphidpad.exe (Trojan.FakeAlert.H) -> Quarantined and deleted successfully.

#14 Swordie

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Posted 03 March 2009 - 10:13 PM

Sorry to interrupt you two; but..

Wing, IE has an intergrated Pop-Up blocker. You will block normal pop-ups. However, the main reason why you got the pop-ups in the first place was because of Vundo and other virus/malwares. There isn't anything besides keep both your AV and MBAM up to date, and do scans when you feel suspicious that there are malware/virus materials in your computer. IE usually will block normal pop-ups from sites, unless Vundo were to re-install itself.

Therefore; there aren't any "pop-up adware" programs out there. If you use Firefox, there might be a addon, but I don't think you'd really need it.

Has the pop-ups kept on coming, or have they stopped?
Who said I couldn't have everything?

#15 wingman126

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Posted 03 March 2009 - 10:25 PM

Thank you for the insightful comments about pop-ups. I will be more careful from now on in keeping a good vital sign for my computer.




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