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Infected With Adware Zango


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#1 yoori

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Posted 24 February 2009 - 08:51 PM

Hi,
My mothers laptop has been infected with multiple of adwares, malwares, viruses, that keeps coming back, no matter how many times I tried to clean it out using Malwarebytes' Anti-Malware and SUPERAntiSpyware. And yes, I update both programs before doing any scanning. A lot were deleted but there are still some stubborn ones in there

Adware.AdSponsor/ISM
Adware.180Solutions/ZangoSearch
Adware.Zango Toolbar/Hb
Adware./shopping Report


Alert Popups will come up and goes to a site http: // skfjkhcdcsh . com

Thanks for your time and help

Edited by yoori, 24 February 2009 - 08:52 PM.


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#2 DaChew

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Posted 24 February 2009 - 09:12 PM

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".


Run the ATFCleaner in safe mode right before running SAS

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Chewy

No. Try not. Do... or do not. There is no try.

#3 yoori

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Posted 25 February 2009 - 01:26 AM

I already tried that way and the virus still comes back.


Here is the log


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 02/24/2009 at 07:17 PM

Application Version : 4.25.1012

Core Rules Database Version : 3772
Trace Rules Database Version: 1731

Scan type : Complete Scan
Total Scan Time : 02:12:49

Memory items scanned : 224
Memory threats detected : 0
Registry items scanned : 5170
Registry threats detected : 42
File items scanned : 23256
File threats detected : 1

Adware.AdSponsor/ISM
HKLM\Software\Classes\CLSID\{1ED6A320-8AF3-4f06-868A-9BA95585712E}
HKCR\CLSID\{1ED6A320-8AF3-4F06-868A-9BA95585712E}
HKCR\CLSID\{1ED6A320-8AF3-4F06-868A-9BA95585712E}\Implemented Categories
HKCR\CLSID\{1ED6A320-8AF3-4F06-868A-9BA95585712E}\InprocServer32
HKCR\CLSID\{1ED6A320-8AF3-4F06-868A-9BA95585712E}\ProgID
HKCR\CLSID\{1ED6A320-8AF3-4F06-868A-9BA95585712E}\TypeLib
HKCR\CLSID\{1ED6A320-8AF3-4F06-868A-9BA95585712E}\VersionIndependentProgID

Adware.180solutions/ZangoSearch
HKU\S-1-5-21-955386055-3582903648-375716633-1013\Software\Zango

Adware.Zango Toolbar/Hb
HKCR\HbCoreSrv.DynamicProp
HKCR\HbCoreSrv.DynamicProp\CLSID
HKCR\HbCoreSrv.DynamicProp\CurVer
HKCR\HbCoreSrv.DynamicProp.1
HKCR\HbCoreSrv.DynamicProp.1\CLSID

Adware.Zango/ShoppingReport
HKCR\CntntCntr.CntntDic
HKCR\CntntCntr.CntntDic\CLSID
HKCR\CntntCntr.CntntDic\CurVer
HKCR\CntntCntr.CntntDic.1
HKCR\CntntCntr.CntntDic.1\CLSID
HKCR\CntntCntr.CntntDisp
HKCR\CntntCntr.CntntDisp\CLSID
HKCR\CntntCntr.CntntDisp\CurVer
HKCR\CntntCntr.CntntDisp.1
HKCR\CntntCntr.CntntDisp.1\CLSID
HKCR\WeatherDPA.WeatherController
HKCR\WeatherDPA.WeatherController\CLSID
HKCR\WeatherDPA.WeatherController\CurVer
HKCR\WeatherDPA.WeatherController.1
HKCR\WeatherDPA.WeatherController.1\CLSID
HKCR\CLSID\{70880CE6-308C-4204-A89E-B266C3F7B7FA}
HKCR\CLSID\{70880CE6-308C-4204-A89E-B266C3F7B7FA}\LocalServer32
HKCR\CLSID\{70880CE6-308C-4204-A89E-B266C3F7B7FA}\ProgID
HKCR\CLSID\{70880CE6-308C-4204-A89E-B266C3F7B7FA}\Programmable
HKCR\CLSID\{70880CE6-308C-4204-A89E-B266C3F7B7FA}\TypeLib
HKCR\CLSID\{70880CE6-308C-4204-A89E-B266C3F7B7FA}\VersionIndependentProgID
HKCR\CLSID\{8C788AA2-7530-43BE-97B7-4D491F13BEA3}
HKCR\CLSID\{8C788AA2-7530-43BE-97B7-4D491F13BEA3}\Implemented Categories
HKCR\CLSID\{9473559B-50FC-4A8A-829B-E152E8D6A307}
HKCR\CLSID\{9473559B-50FC-4A8A-829B-E152E8D6A307}\LocalServer32
HKCR\CLSID\{9473559B-50FC-4A8A-829B-E152E8D6A307}\ProgID
HKCR\CLSID\{9473559B-50FC-4A8A-829B-E152E8D6A307}\Programmable
HKCR\CLSID\{9473559B-50FC-4A8A-829B-E152E8D6A307}\TypeLib
HKCR\CLSID\{9473559B-50FC-4A8A-829B-E152E8D6A307}\VersionIndependentProgID

Adware.ClickSpring
C:\PROGRAM FILES\?PPPATCH\NTVDM.EXE

#4 DaChew

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Posted 25 February 2009 - 01:32 AM

Would you do a quick scan with MBAM and post that log please?
Chewy

No. Try not. Do... or do not. There is no try.

#5 yoori

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Posted 25 February 2009 - 02:43 AM

scan with normal mode or safe mode?

I have another problem now. When I put the laptop to normal mode, I can't get into my moms desktop
it'll completely log itself off, every time I try to log in. Only in safe mode it'll go through?

Edited by yoori, 25 February 2009 - 05:29 AM.


#6 DaChew

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Posted 25 February 2009 - 07:34 AM

Use safe mode then

But also post the last MBAM log done from normal mode
Chewy

No. Try not. Do... or do not. There is no try.

#7 yoori

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Posted 25 February 2009 - 08:38 AM

how can I log in to my mom's desktop when the laptop in on normal mode? It keeps kicking me off.
It never use to do that before. I won't be able to send a log report. Is it a virus that is doing that?

#8 DaChew

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Posted 25 February 2009 - 09:30 AM

Do you have a usb jump drive, if so let's try to immunize it and the clean? computer you are posting from

Please download Flash_Disinfector.exe by sUBs and save it to your desktop.
  • Double-click Flash_Disinfector.exe to run it and follow any prompts that may appear.
  • The utility may ask you to insert your flash drive and/or other removable drives. Please do so and allow the utility to clean up those drives as well.
  • Hold down the Shift key when inserting the drive until Windows detects it to keep autorun.inf from executing if it is present.
  • Wait until it has finished scanning and then exit the program.
  • Reboot your computer when done.
Note: As part of its routine, Flash_Disinfector will create a hidden folder named autorun.inf in each partition and every USB drive that was plugged in when you ran it. Do not delete this folder...it will help protect your drives from future infection by keeping the autorun file from being installed on the root drive and running other malicious files.
Chewy

No. Try not. Do... or do not. There is no try.

#9 yoori

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Posted 25 February 2009 - 06:19 PM

No I don't have a usb jump drive. I usually use those rewritable cds, when I use to get help from here. Is that okay?

I'm using my computer, so when I transfer and install the Flash D to my moms laptop, can I install that with safemode on? since I can't with normal mode.

#10 DaChew

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Posted 25 February 2009 - 06:40 PM

Use the flash disinfector just on the clean computer

They advise against using rw's as malware can possibly infect them, not so sure how this happens tho.

Can you get here with safe mode with networking

or

just transfer this to an rw

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

Chewy

No. Try not. Do... or do not. There is no try.

#11 yoori

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Posted 26 February 2009 - 09:01 AM

I did everything, but after rebooting the laptop, it still would not let me log in the desktop on normal mode. So I rebooted it again, to safe mode, tried to log in and now even in safe mode it logs me off when I tried to log in O__O. This is very bad.

#12 DaChew

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Posted 26 February 2009 - 09:14 AM

There are several very dangerous and nasty infections going around today, many are quite complexe and some uncurable.

Avira makes a rescue cd, I would reccomend trying that next.

http://www.free-av.de/en/tools/12/avira_an...cue_system.html
Chewy

No. Try not. Do... or do not. There is no try.

#13 yoori

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Posted 26 February 2009 - 10:04 PM

x__x

how do I use this Avira program?

#14 DaChew

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Posted 26 February 2009 - 11:08 PM

http://www.bleepingcomputer.com/forums/ind...p;#entry1154449

At the bottom of this post QM7 lists several rescue cd's, some have guides
Chewy

No. Try not. Do... or do not. There is no try.

#15 yoori

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Posted 28 February 2009 - 02:36 AM

I don't know if I'm doing it wrong or what
but nothing happened after scanning with the rescue cd.
it was kind of different compare to the instructions that were given.
I'm so confused with this x__x




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