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Blue Screen of Death, Fatal Error


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#1 scotty38

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Posted 24 February 2009 - 11:21 AM

Hi last night i got the dreaded blue screen of death did not see what it said as it shut down so fast but when it restarted this is the error message i got.

BCCode : 1000000a BCP1 : 00000068 BCP2 : 000000 FF BCP3 : 00000001
BCP4 : 8057AA91 OSVER : 5_1_2600 SP : Product : 256_1

Also it was pointing to my temp files something about WER24EF and SYSDATA.xml

No idea what any of this means so thought i would ask here.

I am running windows xp pro with all updates AVG runs every day and has not picked anything up and i have not made any recent changes i was chating on MSN when the pc shut down but i don't think MSN is the problem but i could be wrong.

Any help on this would be most apreciated.

Thanks
Scotty

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#2 usasma

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Posted 24 February 2009 - 11:24 AM

This is usually a driver error. If it's the first time you've had it, then it's not an issue right now - although we could analyze the memory dump to find out what it points to (although that doesn't always give immediate resolution).
Make sure Windows is updated and see if it occurs again - if so then we'll start troubleshooting the cause.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 scotty38

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Posted 24 February 2009 - 11:41 AM

This is the first time i have had it, i have no idea how to analyze the memory dump but will give it a go if you can tell me what to do, windows is up to date.

Thanks
Scotty

#4 usasma

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Posted 24 February 2009 - 12:03 PM

Since it's the first time that it's happened, it's usually not necessary to do an analysis of the memory dump.
But, if you'd like the experience just follow the steps in this link: http://www.bleepingcomputer.com/forums/t/176011/how-to-receive-help-diagnosing-blue-screens-and-windows-crashes/
All you'll do is generate the report - then posting it here will allow us to read it and see if it gives some clues.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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