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XP user is getting shut down constantly


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#1 timmyjay

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Posted 23 February 2009 - 10:00 PM

Computer is constantly shutting down when in the middle of applications that contain sound or animation-- lots of times using Freecorder toolbar. It seemed to start in earnest when I downloaded Safari and an update to I-tunes software was done months ago, but it is getting way worse.

I downloaded (and PAID for) Perfect Optimizer and cleaned up the system, and it worked for a night, but then it started again. Now everything is running faster, but I am still getting shut down all the time, and Perfect Optimizer gives my system a 98 out of 100-- which I assume is GOOD!

I looked at Combofix on the web, and before I ran it, I realized I did not know what I was doing and would need help from this forum... any feedback would be appreciated.

After reading the Prep guide, I ran the DDS.txt and the Attach.txt and here is the results of the DDS:

DDS (Ver_09-02-01.01) - NTFSx86
Run by me at 21:48:32.57 on Mon 02/23/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_03
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.503.210 [GMT -5:00]

AV: Trend Micro PC-cillin Internet Security 2007 *On-access scanning disabled* (Updated)
FW: Trend Micro PC-cillin Internet Security (Firewall) *disabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\lxcrcoms.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\me\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Documents and Settings\me\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.msn.com
mStart Page = hxxp://www.msn.com
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - c:\program files\lexmark toolbar\toolband.dll
BHO: Freecorder Toolbar: {1392b8d2-5c05-419f-a8f6-b9f15a596612} - c:\program files\freecorder\tbFre1.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_03\bin\ssv.dll
TB: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - c:\program files\lexmark toolbar\toolband.dll
TB: Freecorder Toolbar: {1392b8d2-5c05-419f-a8f6-b9f15a596612} - c:\program files\freecorder\tbFre1.dll
TB: {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [pccguide.exe] "c:\program files\trend micro\internet security 2007\pccguide.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [LXCRCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\LXCRtime.dll,_RunDLLEntry@16
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_03\bin\ssv.dll
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1170915507308
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1221701577746
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\me\applic~1\mozilla\firefox\profiles\8p8bc4iw.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo
FF - prefs.js: browser.startup.homepage - hxxp://en-us.start.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
FF - plugin: c:\documents and settings\me\local settings\application data\google\update\1.2.141.5\npGoogleOneClick7.dll
FF - plugin: c:\program files\unity\webplayer\loader\npUnity3D32.dll

============= SERVICES / DRIVERS ===============

R2 tmpreflt;tmpreflt;c:\windows\system32\drivers\tmpreflt.sys [2007-2-16 36368]
R3 tmcfw;Trend Micro Common Firewall Service;c:\windows\system32\drivers\TM_CFW.sys [2007-2-16 288848]
S2 Tmntsrv;Trend Micro Real-time Service;c:\progra~1\trendm~1\intern~1\Tmntsrv.exe [2006-12-29 480784]
S2 TmPfw;Trend Micro Personal Firewall;c:\progra~1\trendm~1\intern~1\TmPfw.exe [2006-12-29 943696]
S2 tmproxy;Trend Micro Proxy Service;c:\progra~1\trendm~1\intern~1\tmproxy.exe [2006-12-29 566872]

=============== Created Last 30 ================

2009-02-16 19:11 <DIR> --d----- c:\docume~1\me\applic~1\Malwarebytes
2009-02-16 19:11 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-02-16 19:11 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-16 19:11 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-02-16 19:11 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-02-15 22:10 7,304 a------- c:\windows\TMP0001.TMP
2009-02-15 21:27 <DIR> --d----- c:\program files\Perfect Optimizer
2009-02-15 21:14 <DIR> --d----- c:\program files\PC Doc Pro
2009-02-15 21:03 16,128 ac------ c:\windows\system32\dllcache\modemcsa.sys
2009-02-15 21:03 16,128 a------- c:\windows\system32\drivers\MODEMCSA.sys

==================== Find3M ====================

2009-02-15 23:14 2,068 a------- c:\windows\system32\d3d9caps.dat
2007-08-22 21:49 19,160 a------- c:\docume~1\me\applic~1\GDIPFONTCACHEV1.DAT

============= FINISH: 21:49:09.92 ===============

Attached Files



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#2 KoanYorel

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Posted 06 March 2009 - 03:36 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

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Posted 10 March 2009 - 01:27 PM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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