Posted 23 February 2009 - 04:41 PM
I am new to the forum. I searched for similar problems but failed to find anything. If I've over looked something I do apologize.
Here is the problem. I am the administrator for my Gateway laptop that came loaded with Vista Home Premium. It is 18-20 months old and used heavily. I have discovered the following problem or perhaps problems.
When accessing the User Account function via the Control Panel, I am finding this condition. When I select "turn user account control on or off" the UAC asks me for permission to run the program. I grant that permission. At that point a command prompt window (I think it is a full screen command prompt window but it is gone so quickly it is hard to tell) flashes, the screen goes black and I am returned to the starting point - with nothing happening.
Similarly, when accesssing manage another account, the UAC asks for permission to continue, the screen flashes with what appears to be a command prompt screen, turns black and then I am back where I started.
This is frustrating. Any help would be greatfully appreciated.