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Computer wont start up. Infected?


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6 replies to this topic

#1 sandman512

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Posted 23 February 2009 - 03:50 PM

HI everyone,

My PC wont start up. When it goes to boot up I get a screen that says "services.exe-bad image". I tried to go to safe mode, it did not work. Any advice? Thoughts? THANKS!

Edited by boopme, 23 February 2009 - 11:21 PM.


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#2 boopme

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Posted 23 February 2009 - 05:21 PM

Hi, is that the complete message?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 sandman512

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Posted 23 February 2009 - 05:27 PM

It it a black screen with a box.
Title of box says services.exe-bad image
There is then a big red X, then it says The application or DLL C:\WINDOWS\system32\append.dll is not a valid windows image. Please check this against your installation diskette.

#4 boopme

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Posted 23 February 2009 - 11:20 PM

Moved from AII to XP forum.
Please let me know if this is not XP.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 sandman512

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Posted 24 February 2009 - 07:46 AM

Yes, this is a XP Home Edition.

#6 hamluis

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Posted 24 February 2009 - 08:16 AM

Hi :thumbsup:.

From what I can see...this message is generated when Windows has some type of hiccup that is not related to malware.

I think I would run chkdsk /r and sfc /scannow and see if the error occurs again. If the system is not current with critical updates, I would take care of that also.

http://support.microsoft.com/kb/907300

Louis

#7 sandman512

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Posted 24 February 2009 - 08:29 AM

Computer freezes at this screen. Keyboard is operable, mouse does not work for some reason(this is my friends PC,Maybe my mouse is different?). Can't get computer to safe mode.




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