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Cannot Install AV Programs/ Moved


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#1 whitedog1

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Posted 23 February 2009 - 02:39 PM

eMachine W3050 AMD sempron 1.99 484 XP 3
Hi all. Uninstalled McAfee, tried to install Comodo, AVG, then reinstall McAfee. All fail. Various errors - winsock, msconfig, registry, computer shuts down, cannot reach internet,.....you name it. Please help. Have use CCleaner, Malwarebytes, ASquared, Superanti sypware, spywareblaster, spyware doctor. Turn off/on System Restore....Used safe mode.....Need help. Thank you! :thumbsup:

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#2 Orange Blossom

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Posted 27 February 2009 - 10:48 PM

As no logs have been posted, I am moving this topic from the specialized HiJack This forum to the Am I Infected forum. ~ OB
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#3 boopme

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Posted 03 March 2009 - 11:56 PM

Hello let's try to get an MBAM log.
Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run..


***
Another work around is by not using the mouse to install it, Just use the arrow keys, tab, and enter keys.
***
Open up command prompt, type in following commands:
XP >> click the Start menu at the lower-left of your computer's desktop and select "Run". Type cmd into the Run box and click "OK".
Vista >> click the Start menu at the lower-left of your computer's desktop and Type cmd in the search box.

regsvr32 mbamext.dll
regsvr32 ssubtmr6.dll
regsvr32 vbalsgrid6.ocx
regsvr32 zlib.dll


If you cannot use the Internet,you will need access to another computer that has a connection.
From there save mbam-setup.exe to a flash,usb,jump drive or CD. Now transfer it to the infected machine, then install and run the program.
If you cannot transfer to or install on the infected machine, try running the setup (installation) file directly from the flash drive or CD by double-clicking on mbam-setup.exe so it will install on the hard drive.

Manually Downloading Updates:
Manually download them from HERE and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
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