Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Need some advice


  • Please log in to reply
3 replies to this topic

#1 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 60,833 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:08:52 PM

Posted 23 February 2009 - 10:52 AM

Hello,
A friend of mine asked me to have a look at her computer and reformat it. She sustains she had several virusinfections and now her monitor doesn't work anymore.
Ik told her to bring her computer to my place so I can have a look at it
However I have the following questions.
Can a virus actually disable/damage your videocard and how to check this?
If this monitor problem is caused by a virus how can I reformat her system without monitor and without risking my own computer (I can connect her harddisk to my pc, but I don't like the idea to damage my computer as well).

As mentioned above, I don't have the computer here at the moment, but I want to figure this out before risking my own stuff.
I hope someone can give me any advice, thank you!

Edited by elise025, 23 February 2009 - 11:02 AM.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


BC AdBot (Login to Remove)

 


#2 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,573 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:52 AM

Posted 23 February 2009 - 06:14 PM

A virus could corrupt the video driver, which would cause display problems. This should not affect a reinstall though as the corrupt driver would not be loaded. You could check to see if the computer will boot into Safe Mode.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Elise

Elise

    Bleepin' Blonde

  • Topic Starter

  • Malware Study Hall Admin
  • 60,833 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:08:52 PM

Posted 24 February 2009 - 02:47 AM

And how do I do that given the fact I cannot see a thing? If I can enter bios while the monitor works, I can also do a clean install. But I want to know if the monitor doesn't work at all (probably monitor or cable is fried), can this be caused by a virus? I want to try with my spare monitor, but only if I know I am not risking damaging it.
And if the problem is a fried video card, can I plug the HDD in my pc (uncoupling my own and shut down all power after I am done so nothing can remain even in ram)?

All your advice is appreciated!

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#4 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,573 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:52 AM

Posted 24 February 2009 - 03:56 PM

A virus cannot physically damage a monitor.

If the problem is a corrupt video driver then the computer should boot into Safe Mode, and you should see the BIOS splash screen when you first turn on the computer.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users