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#1 uninvited


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Posted 22 February 2009 - 08:31 PM

winsock vista SP1, 32 bit OS trouble

i was infested by malware, deleted some files including google desktop start up and apple bonjour start up which were identified by Autorun and my wireless has proceeded to stopped working.

when i start my laptop it takes a minute to load after i have typed my password and after that minute the screen goes black with only the cursor on the screen, then windows finally loads and says it is impossible to start the event register,
it also says winsock has failed to load.

i have tried to i run netsh winsock reset but in this case i got the following error message;
impossible to start initialization function InitHelperDll into NSHHTTP.DLL error code 11003.

if a put the mouse on the wireless icon (low right) the pop up is telling:
connection status: unknown, start of the group or dependency service has failed to start

i cannot restore the Vista operation system. I try to recover
the operating system at one point of 3 days ago but i get error messages:
system has not been restored due to an unspecified error

when i type "msinfo32" in "run" and look at components > network > protocol it says it cannot collect information as the windows management files are removed or missing

when i deleted the winsock, winsock 2 files, the startup was quick, the wireless would work but with limited connectivity and doesnt connect to the internet, i ran msinfo32 again and this time it was blank under protocol (microsoft support says i should have 10 files there) now i have reinstated the winsock and winsock 2 files it has slowed down and the wireless group has failed to start again!

when i googled error 11003 it says this is a non recoverable error, does this mean even if i reload vista i will still have the same problem?!

i have tried to reinstall bonjour but it says i do not have the privileges to do so, (even though i'm the admin) i also can't start my windows firewall now either!


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#2 usasma


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Posted 24 February 2009 - 07:33 AM

No, it most likely means that Windows cannot recover from the error automatically.
The resolution depends on the state of the infection and what you've done to the system.

I'd suggest posting over in the Am I Infected forum to ensure that you're clean before proceeding with any other attempted fixes. The forum is located here: http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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