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Bluescreen crash (help!)

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#1 dchap65


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Posted 22 February 2009 - 04:13 PM

I am running windows vista on a dell xps m1530. I can log into safe mode with networking, but cannot log in normally because of the bluescreen error. I've tried system restore, but nothing changes it. I did some malware scans and found several trojans, which were removed.

I read the directions on the forum about how the use the debugger to get information from the dump file, but I cannot install the debugger while in safe mode.

I do have a message when I logged into safe mode that says...

Windows has recovered from an unexpected error.

Windows can check online for a solution to the problem.

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP3: 9C68A048
BCP4: 00000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:

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Is there a way I can pause the blue screen to write down the codes? It goes so fast that I don't even have time to read the errors, much less write them down.

PLEASE HELP. I don't know what else to do. Thanks in advance for your help!

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#2 t_r


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Posted 22 February 2009 - 05:07 PM

Wow very similar to my own problem. At least I think I know the route of my issue - it connected to a HP wireless print server I have started using.

RE blue screen the significant info I see is 2/3'rds to 3/4's down the page after the blurb about restarting in safe mode etc (bear in mind I'm no expert)

Mine says hpnuhub.sys -but I will post on my own thread so I don't hijack this one.

Oh check out the vista crashing thread as it gives some info on the blue screen

Edited by t_r, 22 February 2009 - 05:10 PM.

#3 usasma


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Posted 24 February 2009 - 07:17 AM

Look for a PM from me...
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

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