I am running windows vista on a dell xps m1530. I can log into safe mode with networking, but cannot log in normally because of the bluescreen error. I've tried system restore, but nothing changes it. I did some malware scans and found several trojans, which were removed.
I read the directions on the forum about how the use the debugger to get information from the dump file, but I cannot install the debugger while in safe mode.
I do have a message when I logged into safe mode that says...
Windows has recovered from an unexpected error.
Windows can check online for a solution to the problem.
Additional information about the problem:
OS Version: 6_0_6001
Service Pack: 1_0
Files that help describe the problem:
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Is there a way I can pause the blue screen to write down the codes? It goes so fast that I don't even have time to read the errors, much less write them down.
PLEASE HELP. I don't know what else to do. Thanks in advance for your help!