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A simple Suggestion


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12 replies to this topic

#1 Delta16

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Posted 22 February 2009 - 03:39 PM

My suggestion is when a problem is solved, in the title moderators, admins..... should add [resolved] so people who want to help doesn't have to check all the problems.

That's my suggestion, Agree or Not?

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#2 E-Mu

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Posted 23 February 2009 - 06:04 AM

Hi,

This is a good idea but to be able to implement this would be a struggle, obviously there are limited Admin & Moderators on BC, and there are a lot of threads which get resolved on a daily basis. They simply do not have the time to be able to go through and check all the post to see which have been resolved.

Now something along the lines of Bleeping Computer Tidiness could be a solution to this but i still don't know if this is pliable or something the guys/gals who run the site want to do.

Nice suggestion tho :thumbsup:


(Edit: Corrected smiley)

Edited by E-Mu, 23 February 2009 - 06:04 AM.

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#3 DSTM

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Posted 23 February 2009 - 08:21 AM

Have "Resolved" written on the last Post,but not Hard Closed.
If the Member who started the thread, hasn't posted for some time,why not mark "Resolved"?
If the originator of the thread,has a repeat of the same problem,in say 1 or 2 Days,
then "Resolved" is deleted and posting returns as normal. :thumbsup:

Edited by DSTM, 23 February 2009 - 09:00 AM.















#4 jgweed

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Posted 23 February 2009 - 08:58 AM

Considering the number of posts each day, and the number of current threads that would have to be reviewed daily, this would be a major task for BC staff, especially if threads had to be "un-resolved"subsequently. Moreover, it is often unclear whether a thread has in fact been resolved, simply because few posters reply to let us know if the problem is solved and not every member of the staff has the expertise in each area to make a sound decision.
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#5 patbox

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Posted 23 February 2009 - 08:02 PM

The originator of the topic should be able to mark it as solved. That would help.

And as @DSTM wrote, if the originator does not write or do nothing for say 1 week, it could be marked as "On hold" or "Obsolete" or something.

Finally, some topics will not get solved by nature, like TIPS and TRICS, and some topics will not get solved, but in the meantime the originator find a workaround so he/she does not need it to be solved anymore.
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#6 garmanma

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Posted 23 February 2009 - 08:45 PM

1/2 the time the OP never posts back to say the issue is solved
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#7 Animal

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Posted 23 February 2009 - 10:16 PM

Without input from the topic creator, we as staff will not be so pretentious as to say any topic is 'resolved'. With that in mind, even if we were to get members responding to give us the feedback needed. It would be a logistical nightmare to manage the 'resolved' topic list. We have far too many posts per day forum wide, compared to the number of staff for this forum to undertake such an endeavor. As well as keep up with the current duties facing each staff member on a daily basis.

All the while keeping in mind that the entire staff of Bleeping Computer is comprised of volunteers.

In a perfect world we would be able to implement such actions as suggested, the reality is what I just posted.

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#8 usasma

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Posted 24 February 2009 - 09:46 AM

I work on another forum where the "resolved" issue is a requirement. I can tell you that it's a royal pain to do this - even if it's restricted only to the original poster and the staff.

Also, I search frequently for solutions on the web. And checking those results marked as Solved/Resolved/etc shows no greater help than those that aren't marked as such.

Edited by usasma, 24 February 2009 - 09:46 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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#9 hopelessgirl

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Posted 24 February 2009 - 01:49 PM

I agree with E-Mu it will be a struglle to everyone who works
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#10 Delta16

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Posted 24 February 2009 - 01:52 PM

To all who posted, know i realized what a big problem would that be. :thumbsup: :flowers:

#11 E-Mu

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Posted 24 February 2009 - 02:03 PM

To all who posted, know i realized what a big problem would that be. :thumbsup: :flowers:


I think it was a good suggestion, but as posted above it's a bit impractical at current times.

Keep em coming tho :trumpet:
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#12 lmbee59

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Posted 17 March 2009 - 05:31 PM

thank goodness I didn't have to create a new thread as I was going to suggest that as well.

I've seen this 'resolved' added to the thread in another forum (Sansa Clip) and sometimes it helps, sometimes not.

too bad that it could have worked, but like the mods/admins said, there's a lot of factors that play into not being able to implement it.

HOWEVER, is there a way to have a little check box to tick 'resolved' after that's all said and done...is there a writing program to implement that? just wondering.

#13 KoanYorel

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Posted 17 March 2009 - 06:57 PM

Staff have far too many posts to review.
I know of none that can read all - don't even try.

So the check box doesn't work either as the member may never come back either.
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