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Blank screen on start up


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#1 Claire_bear

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Posted 22 February 2009 - 02:52 PM

Hi, can anyone help me? I started my pc up yesterday as normal and the usual black screen appeared showing all of the white writing you get on start up, folowed by the Amibios screen then Windsows XP home edition then it suddenly went blank! Totally black screen. I have tried a few times now but still the same thing happens. It is obviously not the monitor as you can see the booting going on but I just don't know why the screen goes blank. I have tried starting it in safe mode also but to no avail...it is sooo frustrating!

Thanks in advance for any advice offered!

Claire

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#2 garmanma

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Posted 22 February 2009 - 08:19 PM

Make sure that you didn't leave a CD/DVD in the drive. Have a read here:
http://support.microsoft.com/?scid=kb;en-us;314503
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#3 Claire_bear

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Posted 23 February 2009 - 03:10 AM

Hi Mark, thanks for the reply. I checked and had not left a disc in the drive. Unfortunately I don't think I could manage the 2nd option, I am not that much of an advanced user! I may have to take it to PC world or somewhere similar for them to do!

Claire

#4 dc3

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Posted 23 February 2009 - 03:23 AM

If you have the installation disk try using fixmbr in the Recovery Console.

Note: You may need to change the boot order in the BIOS so that the CD-ROM is the first device in the boot order to be able to boot from the Windows installation disk.

To run the Recovery Console from the Windows XP startup disks or the Windows XP CD-ROM, follow these steps:

1. Insert the Windows XP startup disk into the floppy disk drive, or insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer.

Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted.

2. When the "Welcome to Setup" screen appears, press R to start the Recovery Console.

3. If you have a dual-boot or multiple-boot computer, select the installation that you must access from the]Recovery Console.

4. When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER.

5. At the command prompt, type fixmbr , and then press ENTER.

6. To exit the Recovery Console and restart the computer, type exit at the command prompt, and then press ENTER.

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