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XP Police - can't run anti-malware


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#1 Dr. Weird

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Posted 22 February 2009 - 01:51 PM

My girlfriend's computer has XP Police and I have had a lot of trouble getting on the internet from her computer so I have to come to the forum on mine for now.

After a few tries I was able to get malwarebyte's anti-malware installed but I can't run it. It just shows a quick hourglass icon and does nothing. I tried going into safemode and but it won't run there either. Next I tried to delete the XP Police files and went to the registry to find anything in there similar to what another forum had posted but could not find anything that was listed.


Thanks in advance for any help you can give us.

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#2 Budapest

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Posted 22 February 2009 - 06:59 PM

Rename this file:

C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

to something else such as:

abcde.bat

Then double click the renamed file and see if Malwarebytes will run.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Dr. Weird

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Posted 23 February 2009 - 10:58 AM

I gave that a shot but it still will not run.

#4 Budapest

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Posted 23 February 2009 - 04:26 PM

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on drweb-cureit.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 Dr. Weird

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Posted 25 February 2009 - 11:01 PM

Done. Sorry for the delay. I had to transfer the log file to my computer via a jump drive. Here it is:

iehost.dll;c:\windows;Trojan.DownLoad.30095;Deleted.;
svcho.exe;c:\windows;Probably Trojan.Packed;Incurable.Moved.;
sysguard.exe;c:\windows;Probably Trojan.Packed;Incurable.Moved.;
iehelper.dll;c:\windows\system32;Trojan.Fakealert.3960;Deleted.;
a0ba4m8t.exe;C:\Documents and Settings\Rosebud.ROSIE\Local Settings\Temp;Trojan.Packed.600;Deleted.;
t7ylxxof.exe;C:\Documents and Settings\Rosebud.ROSIE\Local Settings\Temp;Trojan.Packed.600;Deleted.;
xh7ohdmp.exe;C:\Documents and Settings\Rosebud.ROSIE\Local Settings\Temp;Trojan.Packed.600;Deleted.;
~.exe;C:\WINDOWS\system32;Trojan.Botnetlog.3;Deleted.;
9.tmp;C:\WINDOWS\Temp;Trojan.PWS.GoldSpy.2651;Deleted.;

#6 Budapest

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Posted 25 February 2009 - 11:30 PM

Will Malwarebytes now run?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#7 Dr. Weird

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Posted 26 February 2009 - 11:24 PM

Yes. I just ran Malwarebytes and the system seems fine now. Here is the log:

Malwarebytes' Anti-Malware 1.34
Database version: 1749
Windows 5.1.2600 Service Pack 3

2/26/2009 11:15:42 PM
mbam-log-2009-02-26 (23-15-42).txt

Scan type: Full Scan (C:\|)
Objects scanned: 133909
Time elapsed: 26 minute(s), 59 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 1
Registry Data Items Infected: 6
Folders Infected: 0
Files Infected: 20

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c9c42510-9b21-41c1-9dcd-8382a2d07c61} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\XP Police Antivirus (Rogue.XP-Police-Antivirus) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Network\UID (Malware.Trace) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SecurityProviders (Trojan.Agent) -> Data: digeste.dll -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Backdoor.Bot) -> Data: c:\windows\system32\twex.exe -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Backdoor.Bot) -> Data: system32\twex.exe -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableRegistryTools (Hijack.Regedit) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableTaskMgr (Hijack.TaskManager) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Hijack.UserInit) -> Bad: (C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\twex.exe,) Good: (userinit.exe) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Rosebud.ROSIE\Local Settings\Temp\UAC8487.tmp (Rootkit.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\UACpjwcpxmf.dll (Trojan.TDSS) -> Delete on reboot.
C:\WINDOWS\system32\UACxoknsvdn.dll (Rootkit.TDSS) -> Delete on reboot.
C:\WINDOWS\system32\UACytrqpmff.dll (Rootkit.TDSS) -> Delete on reboot.
C:\WINDOWS\system32\drivers\UACksdiwqvm.sys (Rootkit.TDSS) -> Delete on reboot.
C:\WINDOWS\system32\sf.ico (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\m3.ico (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\c.ico (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\m.ico (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\p.ico (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\s.ico (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\uacinit.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\wpv601234891442.cpx (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\wpv771234555431.cpx (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\digeste.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\twex.exe (Backdoor.Bot) -> Delete on reboot.
C:\WINDOWS\system32\UACrgbnjyqk.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\UACslllxbqb.log (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\UACtivkowbq.dat (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\UACxeswrjxc.log (Trojan.Agent) -> Delete on reboot.

#8 Budapest

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Posted 26 February 2009 - 11:49 PM

Reboot your computer, run the Malwarebytes Full Scan and post the log.

You log shows Rootkit and Backdoor infections. Some of these can be very nasty and your online passwords may have been compromised.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#9 Dr. Weird

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Posted 27 February 2009 - 11:25 AM

Full scan complete:

Malwarebytes' Anti-Malware 1.34
Database version: 1749
Windows 5.1.2600 Service Pack 3

2/27/2009 11:22:48 AM
mbam-log-2009-02-27 (11-22-48).txt

Scan type: Full Scan (C:\|)
Objects scanned: 133729
Time elapsed: 26 minute(s), 27 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#10 DaChew

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Posted 27 February 2009 - 11:33 AM

Malwarebytes' Anti-Malware 1.34
Database version: 1809

Windows 5.1.2600 Service Pack 3

2/27/2009 11:31:55 AM
mbam-log-2009-02-27 (11-31-55).txt


Please update MBAM and run the scan again
Chewy

No. Try not. Do... or do not. There is no try.

#11 Dr. Weird

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Posted 27 February 2009 - 01:12 PM

Malwarebytes' Anti-Malware 1.34
Database version: 1809
Windows 5.1.2600 Service Pack 3

2/27/2009 1:10:34 PM
mbam-log-2009-02-27 (13-10-34).txt

Scan type: Full Scan (C:\|)
Objects scanned: 135490
Time elapsed: 28 minute(s), 24 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 5
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 8

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\wingdiapp.wingdi (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\wingdiapp.wingdi.1 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{967a494a-6aec-4555-9caf-fa6eb00acf91} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{9692be2f-eb8f-49d9-a11c-c24c1ef734d5} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{8a10fc9b-8d76-4e95-a9be-acda2f665c30} (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\WINDOWS\system32\twain32 (Backdoor.Bot) -> Quarantined and deleted successfully.

Files Infected:
C:\Documents and Settings\Rosebud.ROSIE\Local Settings\Temporary Internet Files\Content.IE5\LW0EB7JW\setup[1].dat (Rogue.Installer) -> Quarantined and deleted successfully.
C:\RECYCLER\S-1-5-21-1085031214-2147092321-725345543-500\Dc1\AVCoreFn.dll (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\RECYCLER\S-1-5-21-1085031214-2147092321-725345543-500\Dc1\Core.dll (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\RECYCLER\S-1-5-21-1085031214-2147092321-725345543-500\Dc1\setup.dat (Rogue.Installer) -> Quarantined and deleted successfully.
C:\RECYCLER\S-1-5-21-1085031214-2147092321-725345543-500\Dc1\xppolice.exe (Rogue.XPPoliceAntivirus) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\UAC3fd.tmp (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\twain32\local.ds (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\twain32\user.ds (Backdoor.Bot) -> Quarantined and deleted successfully.

#12 Budapest

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Posted 27 February 2009 - 04:29 PM

Malwarebytes is currently up to Database Version 1811. Did you update successfully?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#13 Dr. Weird

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Posted 27 February 2009 - 10:51 PM

It said it updated successfully, and now I see it's up to 1812 when I ran it on my computer. I'll go through it once more on the other computer.

#14 Dr. Weird

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Posted 01 March 2009 - 07:03 PM

Malwarebytes' Anti-Malware 1.34
Database version: 1813
Windows 5.1.2600 Service Pack 3

3/1/2009 7:02:10 PM
mbam-log-2009-03-01 (19-02-10).txt

Scan type: Full Scan (C:\|)
Objects scanned: 133340
Time elapsed: 24 minute(s), 58 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#15 Budapest

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Posted 01 March 2009 - 07:25 PM

Please download ATF Cleaner by Atribune & save it to your desktop. alternate download link DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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