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HJT Log. I appreciate any help ASAP. Thank you.


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8 replies to this topic

#1 jonnyg

jonnyg

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Posted 03 June 2005 - 06:53 PM

I'm new to this so scoot me along, and help me bring my computer back to life. Finals are comming up!

TIA!


Logfile of HijackThis v1.98.2
Scan saved at 4:46:55 PM, on 6/3/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\Explorer.EXE
C:\WINNT\GWMDMMSG.exe
C:\WINNT\System32\CTHELPER.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\winnt\temp\m9.exe
C:\WINNT\System32\ctfmon.exe
C:\Program Files\InterMute\SpySubtract\SpySub.exe
C:\Program Files\Corel\WordPerfect Office 2000\programs\alarm.exe
C:\WINNT\System32\CTsvcCDA.exe
C:\WINNT\System32\NMSSvc.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\MsPMSPSv.exe
C:\WINNT\System32\BHOW.exe
c:\winnt\system32\LSZeJ.exe
C:\WINNT\System32\MwlzQD.exe
C:\WINNT\System32\Tuz6.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINNT\explorer.exe
C:\WINNT\System32\glmrcl32.exe
C:\WINNT\System32\gwmtvrfy.exe
C:\Program Files\CxtPls\CxtPls.exe
C:\Documents and Settings\Owner\Desktop\fix.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://channels.aimtoday.com/search/aimtoolbar.jsp
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://channels.aimtoday.com/search/aimtoolbar.jsp
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://start.earthlink.net/
O2 - BHO: CeresObj Class - {00000049-8F91-4D9C-9573-F016E7626484} - C:\WINNT\ceres.dll
O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\CxtPls\cxtpls.dll
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: (no name) - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - (no file)
O3 - Toolbar: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE
O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe
O4 - HKLM\..\Run: [GWMDMpi] C:\WINNT\GWMDMpi.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [Jet Detection] C:\Program Files\Creative\SBAudigy\PROGRAM\ADGJDet.exe
O4 - HKLM\..\Run: [PCLEPCI] C:\PROGRA~1\Pinnacle\PPE\ppe.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [Windows-XP-Service-Pack] xpspz.exe
O4 - HKLM\..\Run: [KHQ] C:\winnt\temp\KHQ.exe
O4 - HKLM\..\Run: [h4] C:\winnt\temp\h4.exe
O4 - HKLM\..\Run: [2SWZKN82R5K47C] C:\WINNT\System32\Cyf0o.exe
O4 - HKLM\..\Run: [m9] C:\winnt\temp\m9.exe
O4 - HKLM\..\Run: [Vfm] C:\winnt\system32\Vfm.exe
O4 - HKLM\..\Run: [Internet Services] interserv.exe
O4 - HKLM\..\Run: [LSZeJ] c:\winnt\system32\LSZeJ.exe
O4 - HKLM\..\Run: [XGsx.exe] c:\winnt\system32\XGsx.exe
O4 - HKLM\..\Run: [032S3ES] gwmtvrfy.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\RunServices: [Windows-XP-Service-Pack] xpspz.exe
O4 - HKLM\..\RunServices: [Windows Logon Manager] logon.exe
O4 - HKLM\..\RunServices: [Internet Services] interserv.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\System32\ctfmon.exe
O4 - HKCU\..\Run: [Windows-XP-Service-Pack] xpspz.exe
O4 - HKCU\..\Run: [H0t2ROe9j] glmrcl32.exe
O4 - HKCU\..\Run: [Internet Services] interserv.exe
O4 - HKCU\..\RunServices: [Windows-XP-Service-Pack] xpspz.exe
O4 - HKCU\..\RunServices: [Internet Services] interserv.exe
O4 - Startup: CorelCENTRAL Alarms.LNK = C:\Program Files\Corel\WordPerfect Office 2000\programs\alarm.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Digital Image Monitor.lnk = ?
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://support.gateway.com/support/profiler/PCPitStop.CAB
O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://support.gateway.com/support/serialharvest/gwCID.CAB
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/d.../ITDetector.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{099C9DBE-568A-4EAF-8D7F-AD4B58805A16}: NameServer = 207.217.120.13,207.217.126.81
O17 - HKLM\System\CS1\Services\Tcpip\..\{099C9DBE-568A-4EAF-8D7F-AD4B58805A16}: NameServer = 207.217.120.13,207.217.126.81

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#2 OldTimer

OldTimer

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Posted 03 June 2005 - 08:02 PM

Hello jonnyg and welcome to the BC forums. You are currently running an outdated version of HijackThis. Please click on the link below and download the most current version:HijackThis_sfx.exe
Delete your current HijackThis.exe file and double-click on the file you just downloaded and then click on the Unzip button to install the newer version. It will be installed to the C:\Program Files\HijackThis\ directory by default.

Start HijackThis and perform a new scan. Post your new log file back here as a relpy to this topic and I will review it when it comes in.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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#3 jonnyg

jonnyg
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Posted 03 June 2005 - 09:13 PM

Here you are OldTimer, Thank you very much.


Logfile of HijackThis v1.99.1
Scan saved at 7:10:38 PM, on 6/3/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\savedump.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\SK9910DM.EXE
C:\WINNT\GWMDMMSG.exe
C:\WINNT\System32\CTHELPER.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\winnt\temp\m9.exe
C:\winnt\system32\Vfm.exe
C:\WINNT\System32\interserv.exe
C:\winnt\system32\LSZeJ.exe
C:\winnt\system32\XGsx.exe
C:\WINNT\System32\gwmtvrfy.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINNT\System32\ctfmon.exe
C:\WINNT\System32\xpspz.exe
C:\WINNT\System32\glmrcl32.exe
C:\Program Files\InterMute\SpySubtract\SpySub.exe
C:\Program Files\Corel\WordPerfect Office 2000\programs\alarm.exe
C:\WINNT\System32\CTsvcCDA.exe
C:\WINNT\system32\XGsx.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\MsPMSPSv.exe
C:\WINNT\System32\Yhrt.exe
C:\WINNT\System32\Sdd6Llo.exe
C:\Program Files\Common Files\Microsoft Shared\Speech\sapisvr.exe
C:\Program Files\CxtPls\CxtPls.exe
C:\Program Files\HijackThis\fix.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://channels.aimtoday.com/search/aimtoolbar.jsp
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://channels.aimtoday.com/search/aimtoolbar.jsp
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://start.earthlink.net/
O2 - BHO: CeresObj Class - {00000049-8F91-4D9C-9573-F016E7626484} - C:\WINNT\ceres.dll
O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\CxtPls\cxtpls.dll
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: (no name) - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - (no file)
O3 - Toolbar: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE
O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe
O4 - HKLM\..\Run: [GWMDMpi] C:\WINNT\GWMDMpi.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [Jet Detection] C:\Program Files\Creative\SBAudigy\PROGRAM\ADGJDet.exe
O4 - HKLM\..\Run: [PCLEPCI] C:\PROGRA~1\Pinnacle\PPE\ppe.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [Windows-XP-Service-Pack] xpspz.exe
O4 - HKLM\..\Run: [KHQ] C:\winnt\temp\KHQ.exe
O4 - HKLM\..\Run: [h4] C:\winnt\temp\h4.exe
O4 - HKLM\..\Run: [2SWZKN82R5K47C] C:\WINNT\System32\Hsyfa.exe
O4 - HKLM\..\Run: [m9] C:\winnt\temp\m9.exe
O4 - HKLM\..\Run: [Vfm] C:\winnt\system32\Vfm.exe
O4 - HKLM\..\Run: [Internet Services] interserv.exe
O4 - HKLM\..\Run: [LSZeJ] C:\winnt\system32\LSZeJ.exe
O4 - HKLM\..\Run: [XGsx.exe] c:\winnt\system32\XGsx.exe
O4 - HKLM\..\Run: [032S3ES] gwmtvrfy.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\RunServices: [Windows-XP-Service-Pack] xpspz.exe
O4 - HKLM\..\RunServices: [Windows Logon Manager] logon.exe
O4 - HKLM\..\RunServices: [Internet Services] interserv.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\System32\ctfmon.exe
O4 - HKCU\..\Run: [Windows-XP-Service-Pack] xpspz.exe
O4 - HKCU\..\Run: [H0t2ROe9j] glmrcl32.exe
O4 - HKCU\..\Run: [Internet Services] interserv.exe
O4 - HKCU\..\RunServices: [Windows-XP-Service-Pack] xpspz.exe
O4 - HKCU\..\RunServices: [Internet Services] interserv.exe
O4 - Startup: CorelCENTRAL Alarms.LNK = C:\Program Files\Corel\WordPerfect Office 2000\programs\alarm.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Digital Image Monitor.lnk = ?
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://support.gateway.com/support/profiler/PCPitStop.CAB
O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://support.gateway.com/support/serialharvest/gwCID.CAB
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/d.../ITDetector.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{099C9DBE-568A-4EAF-8D7F-AD4B58805A16}: NameServer = 207.217.120.13,207.217.126.81
O17 - HKLM\System\CS1\Services\Tcpip\..\{099C9DBE-568A-4EAF-8D7F-AD4B58805A16}: NameServer = 207.217.120.13,207.217.126.81
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINNT\System32\CTsvcCDA.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Unknown owner - C:\Program Files\Norton AntiVirus\navapsvc.exe (file missing)
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINNT\System32\NMSSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe
O23 - Service: PictureTaker - Unknown owner - c:\fixit\pt\PCTKRNT.SYS (file missing)
O23 - Service: ScriptBlocking Service (SBService) - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe (file missing)
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINNT\system32\ZoneLabs\vsmon.exe

#4 OldTimer

OldTimer

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Posted 04 June 2005 - 09:56 AM

Hi jonnyg. After reviewing your log I see a few items that require our attention. Please print these directions and then proceed with the following steps in order.

Step #1

Download CCleaner and install it but do not run it yet.

Step #2

Before we run HijackThis we need to take care of a trojan named Peper which has infected your system. Please follow these steps to download and run a special repair tool:
  • Please Download PeperFix.exe.
  • Reboot your computer in Safe Mode by doing the following:
    • Restart the computer.
    • As soon as BIOS is loaded begin tapping the F8 key until the Advanced Options menu appears.
    • Use the arrow keys to select the Safe Mode menu item.
    • Press the Enter key.
  • Start the tool and click Find and Fix.
  • Reboot to finish removing what it found (again, boot to Safe Mode).
  • Run the tool a second time.
  • Reboot to finish removing the entries. Again, reboot into Safe Mode.
Step #3

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: CeresObj Class - {00000049-8F91-4D9C-9573-F016E7626484} - C:\WINNT\ceres.dll
O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\CxtPls\cxtpls.dll
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll
O3 - Toolbar: (no name) - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - (no file)
O3 - Toolbar: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [Windows-XP-Service-Pack] xpspz.exe
O4 - HKLM\..\Run: [KHQ] C:\winnt\temp\KHQ.exe
O4 - HKLM\..\Run: [h4] C:\winnt\temp\h4.exe
O4 - HKLM\..\Run: [2SWZKN82R5K47C] C:\WINNT\System32\Hsyfa.exe
O4 - HKLM\..\Run: [m9] C:\winnt\temp\m9.exe
O4 - HKLM\..\Run: [Vfm] C:\winnt\system32\Vfm.exe
O4 - HKLM\..\Run: [Internet Services] interserv.exe
O4 - HKLM\..\Run: [LSZeJ] C:\winnt\system32\LSZeJ.exe
O4 - HKLM\..\Run: [XGsx.exe] c:\winnt\system32\XGsx.exe
O4 - HKLM\..\Run: [032S3ES] gwmtvrfy.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\RunServices: [Windows-XP-Service-Pack] xpspz.exe
O4 - HKLM\..\RunServices: [Windows Logon Manager] logon.exe
O4 - HKLM\..\RunServices: [Internet Services] interserv.exe
O4 - HKCU\..\Run: [Windows-XP-Service-Pack] xpspz.exe
O4 - HKCU\..\Run: [H0t2ROe9j] glmrcl32.exe
O4 - HKCU\..\Run: [Internet Services] interserv.exe
O4 - HKCU\..\RunServices: [Windows-XP-Service-Pack] xpspz.exe
O4 - HKCU\..\RunServices: [Internet Services] interserv.exe
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone

Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Step #4

We need to make sure all hidden files are showing so please:
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading select Show hidden files and folders.
  • Uncheck the Hide file extensions for known types option.
  • Uncheck the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
Find the following files/folders and delete them (don't worry if they are already gone):C:\WINNT\ceres.dll (and any other file named ceres)
C:\winnt\temp\KHQ.exe
C:\winnt\temp\h4.exe
C:\winnt\temp\m9.exe
C:\WINNT\System32\xpspz.exe
C:\WINNT\System32\Hsyfa.exe
C:\winnt\system32\Vfm.exe
C:\WINNT\System32\interserv.exe
C:\winnt\system32\LSZeJ.exe
c:\winnt\system32\XGsx.exe
C:\WINNT\System32\gwmtvrfy.exe
C:\WINNT\System32\glmrcl32.exe
C:\WINNT\System32\Yhrt.exe
C:\WINNT\System32\Sdd6Llo.exe
C:\Program Files\CxtPls\ <--folder
C:\Program Files\SEP\ <--folder
C:\Program Files\AutoUpdate\ <--folder

Now perform a search for these files and delete all instances. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.logon.exe
Step #5

Start CCleaner and click on the Run Cleaner button in the lower right-hand corner. When it is finished close CCleaner.

Step #6

Reboot normally and run at least 2 of the following on-line virus scans:Trend Micro Housecall
BitDefender On-Line Virus Scan
Panda ActiveScan
eTrust Antivirus Web Scanner
Make sure that you choose "fix" or "clean".

Step #7

AdAware SE v1.06

Download, install, update, configure and run a scan with Ad-aware SE v1.06:
  • Download and Install AdAware SE Personal, keeping the default options. However, some of the settings will need to be changed before your first scan.
  • Close ALL windows except Ad-Aware SE.
  • Click on the‘world’ icon at the top right of the Ad-Aware SE window and let AdAware SE update the reference list for the adware and malware.
  • Once the update is finished click on the ‘Gear’ icon (second from the left at the top of the window) to access the preferences/settings window:
    • In the ‘General’ window make sure the following are selected in green:
      • Under Safety:
        • Automatically save log-file
      • Automatically quarantine objects prior to removal
      • Safe Mode (always request confirmation)
    • Under Definitions:
      • Prompt to update outdated definitions - set the number of days
  • Click on the ‘Scanning’ button on the left and select in green:
    • Under Driver, Folders & Files:
      • Scan Within Archives
    • Under Select drives & folders to scan:
      • choose all hard drives
    • Under Memory & Registry: all green
      • Scan Active Processes
      • Scan Registry
      • Deep Scan Registry
      • Scan my IE favorites for banned URL’s
      • Scan my Hosts file
  • Click on the ‘Advanced’ button on the left and select in green:
    • Under Shell Integration:
      • Move deleted files to recycle bin
    • Under Logfile Detail Level: all green
      • include addtional object information
      • DESELECT - include negligible objects information
      • include environment information
    • Under Alternate Data Streams:
      • Don't log streams smaller than 0 bytes
      • Don't log ADS with the following names: CA_INOCULATEIT
  • Click the ‘Tweak’ button and select in green:
    • Under ‘Scanning Engine’:
      • Unload recognized processes during scanning
      • Scan registry for all users instead of current user only
    • Under ‘Cleaning Engine’:
      • Let Windows remove files in use at next reboot
    • Under Log Files:
      • Include basic Ad-aware SE settings in logfile
      • Include additional Ad-aware SE settings in logfile
      • Please do not check: Include Module list in logfile
  • Click on ‘Proceed’ to save the settings.
  • Click ‘Start’
  • Choose 'Perform Full System Scan'
  • DESELECT "Search for negligible risk entries", as negligible risk entries (MRU's) are not considered to be a threat.
  • Click ‘Next’ and Ad-Aware SE will scan your hard drive(s) with the options you have selected and clean automatically.
  • If Ad-Aware SE finds bad entries, you will receive a list of what it found in the window
  • Right-click on the list and choose Select All
  • Click the Next button to finish removing the items that were found
  • When finished, REBOOT to complete the removal of what Ad-Aware SE found
Step #8

OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT

Edited by OldTimer, 04 June 2005 - 09:58 AM.

I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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#5 jonnyg

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Posted 04 June 2005 - 07:12 PM

Here is the Updated list OldTimer.

I ran into a few problems......

My search feature doesn't load all the way for some reason and I was unable to completely search for the "logon.exe" files and other instances.

I was also only able to run 1 on-line virus scan (house call), the windows other sites would not pop-up/load.

Also I've have some problems with my Windows Media; everytime I click to open a song I get a pop up sayining "an internal application error has occured".


I've never had these problems before until my computer started acting really weird, and that is when I came to you to help me (which I thank you for very much). Are these problems caused by the viruses I have on my computer?



Logfile of HijackThis v1.99.1
Scan saved at 5:02:47 PM, on 6/4/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\SK9910DM.EXE
C:\WINNT\GWMDMMSG.exe
C:\WINNT\System32\CTHELPER.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINNT\System32\ctfmon.exe
C:\Program Files\Digital Image\Monitor.exe
C:\Program Files\InterMute\SpySubtract\SpySub.exe
C:\Program Files\Corel\WordPerfect Office 2000\programs\alarm.exe
C:\WINNT\System32\CTsvcCDA.exe
C:\WINNT\System32\nvsvc32.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\MsPMSPSv.exe
C:\Program Files\HijackThis\fix.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://channels.aimtoday.com/search/aimtoolbar.jsp
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://channels.aimtoday.com/search/aimtoolbar.jsp
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://start.earthlink.net/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE
O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe
O4 - HKLM\..\Run: [GWMDMpi] C:\WINNT\GWMDMpi.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [Jet Detection] C:\Program Files\Creative\SBAudigy\PROGRAM\ADGJDet.exe
O4 - HKLM\..\Run: [PCLEPCI] C:\PROGRA~1\Pinnacle\PPE\ppe.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\System32\ctfmon.exe
O4 - Startup: CorelCENTRAL Alarms.LNK = C:\Program Files\Corel\WordPerfect Office 2000\programs\alarm.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Digital Image Monitor.lnk = ?
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://support.gateway.com/support/profiler/PCPitStop.CAB
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://support.gateway.com/support/serialharvest/gwCID.CAB
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/d.../ITDetector.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{099C9DBE-568A-4EAF-8D7F-AD4B58805A16}: NameServer = 207.217.120.13,207.217.126.81
O17 - HKLM\System\CS1\Services\Tcpip\..\{099C9DBE-568A-4EAF-8D7F-AD4B58805A16}: NameServer = 207.217.120.13,207.217.126.81
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINNT\System32\CTsvcCDA.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Unknown owner - C:\Program Files\Norton AntiVirus\navapsvc.exe (file missing)
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINNT\System32\NMSSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe
O23 - Service: PictureTaker - Unknown owner - c:\fixit\pt\PCTKRNT.SYS (file missing)
O23 - Service: ScriptBlocking Service (SBService) - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe (file missing)
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINNT\system32\ZoneLabs\vsmon.exe

#6 OldTimer

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Posted 04 June 2005 - 07:23 PM

Hi jonnyg. Your log is looking good. Now let's get your operating system updated. I believe that most of your problems are caused by the OS being extremely out of date. Not only can that cause problems with some of the newer software and Windows components but it leaves you highly susceptible to infections and attacks from malware.

Go to the Windows Update site and install Service Pack 2. Once that is done, go back to the Windows Update site and install all available Critical Updates. This will patch your system with the most current security fixes and plug all the known holes which your present system has open.

Post a new log back here so I can check and make sure that nothing has come back and then we can finish things up.

Cheers.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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#7 jonnyg

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Posted 04 June 2005 - 07:57 PM

OT, I can't get onto the Microsoft website, it says "HTTP 404 - File not found"; it has been like this for months now. Same with other major websites such as wellsfargo.com too.

I don't know what to do.

#8 jonnyg

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Posted 04 June 2005 - 08:21 PM

OT, I fixed my Windows Media and Search feature problem with the steps below. Is there any harm done by following through with these steps?



" An internal application error has occurred. "

CAUSE
This issue may occur if one or more of the Jscript registry key settings are incorrect. This behavior may also occur if the Jscript.dll file is missing or damaged.

RESOLUTION
To resolve this issue, use the following methods in the order that they are presented.

Method 1: Reregister Jscript.dll and Vbscript.dll

1. Click Start, and then click Run.
2. In the Open box, type regsvr32 jscript.dll, and then click OK.
3. Click OK.
4. Click Start, and then click Run.
5. In the Open box, type regsvr32 vbscript.dll, and then click OK.
6. Click OK.


#9 jonnyg

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Posted 05 June 2005 - 12:35 AM

OT, I ran into yet another problem....my internet connection doesn't work (I'm a different one) . I installed Windows Update Service Pack 2, through my computer and it said I don't have any firewall or anti-virus protection. I just reinstalled Norton, but I can't update because I don't have internet connection.


aaaaah! please help.


Edit: I did a system restore, to go back before the SP2 and now my internet works.


Edit #2: Internet still doesn't work.

Edit #3 : Internet now works, I switch to "obtain DNS.....automatically"......


Should I load the SP2 back up again?

Edited by jonnyg, 05 June 2005 - 02:21 PM.





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