Posted 23 February 2009 - 09:50 PM
Thanks for replying to my query. Actually I did not need to folow your instructions as I solved the problem myself yesterday evening. I kept getting the message that:quote "The older version of Messenger cannot be removed", and though there had been no problem previously in upgrading this application umpteen times, I eventually realised that I still had messenger 7.5 installed(many, many moons ago). Anyway I decided to remove this and once removed, BINGO, no further problem installing the new live Messenger.
This was a very hit-and-miss sort of thing, but it gave the required result!
Thanks for your help......BTW, I had tried what you said, previously, but for some reason unbeknownst to me, I just could not remove/repair Windows Live in the way you mentioned. My computer would not let me do it!