Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Typing cursor/carat issues, need help finding and clearing malware.


  • Please log in to reply
4 replies to this topic

#1 wyndy34

wyndy34

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:01:01 PM

Posted 21 February 2009 - 04:10 PM

Shortly after upgrading/updating some out of date software on this machine I noticed the typing cursor looks doubled up, like there is either a corrupted file, or some kind of recording type software running. I have a networked Win Xp sp3 machine that uses Kaspersky Internet Security 2009. The other pc's on this network don't seem to be affected that I can see. The KIS 2009 was recently upgraded around the expiry date on the old KIS 7.0.

It (KIS 2009) recently found and cleared what it called a Trojan.heur.generic or similar wording. An subsequent update to AdAware AE found and cleared a worm named "LuvGate". edit-"LovGate is listed now by AdAware as a false positive-

I started here in the XP threads with this posting: http://www.bleepingcomputer.com/forums/ind...p;#entry1146686

That thread sent me here at this info: On a lark I ran Malwarebytes' Anti-malware scan. This showed up: Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{549b5ca7-4a86-11d7-a4df-000874180bb3} (Trojan.Agent) -> No action taken.

I didn't do anything to it just saved the log. I do think there may be remnants of something floating around yet. I'll await any comments.

(I don't see any programs or files that might be no-no's (pirated,), but if anything even looks like it might be of issue I want it removed.) I put a link to a vid clip I took with a camera on the last thread. A screen capture wouldn't record it. Cananyone help me clear this machine up?

Edited by wyndy34, 21 February 2009 - 10:08 PM.


BC AdBot (Login to Remove)

 


#2 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,573 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:05:01 AM

Posted 22 February 2009 - 06:43 PM

Please download ATF Cleaner by Atribune & save it to your desktop. alternate download link DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 wyndy34

wyndy34
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:01:01 PM

Posted 23 February 2009 - 12:29 AM

ATF Cleaner ranfine in safe mode,

SuperAntispyware scan log:

"SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 02/22/2009 at 10:24 PM

Application Version : 4.25.1012

Core Rules Database Version : 3769
Trace Rules Database Version: 1729

Scan type : Complete Scan
Total Scan Time : 03:30:51

Memory items scanned : 219
Memory threats detected : 0
Registry items scanned : 6129
Registry threats detected : 0
File items scanned : 126995
File threats detected : 0"

Next to do?

Thank you very much for your assistance,by the way!

#4 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,573 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:05:01 AM

Posted 24 February 2009 - 04:28 PM

Run a Quick Scan with Malwarebytes, let it clean whatever it finds and post the log.

Then run Check-Disk:

Right click on the C drive in Explorer and go Properties > Tools > Check Now (under Error Checking). Check both boxes then click "Start Now". A message will pop up saying that Error Checking will run after you restart the computer. Restart the computer and Error Checking will run automatically after the restart. After itís finished it will restart into Windows automatically.

Also, defrag your hard-drive if you haven't done it recently.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 wyndy34

wyndy34
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:01:01 PM

Posted 24 February 2009 - 05:38 PM

MWB quick scan results:

Malwarebytes' Anti-Malware 1.34
Database version: 1799
Windows 5.1.2600 Service Pack 3

2/24/2009 4:30:14 PM
mbam-log-2009-02-24 (16-30-14).txt

Scan type: Quick Scan
Objects scanned: 72141
Time elapsed: 5 minute(s), 10 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{549b5ca7-4a86-11d7-a4df-000874180bb3} (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

I'll run Check disk now.

edit: Check disk clear.

Edited by wyndy34, 24 February 2009 - 07:37 PM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users