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Brand New HDD SMART Problem?


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#1 tripleblack

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Posted 21 February 2009 - 02:38 PM

Only one remaining "problem", which started late yesterday. When I boot, and before windows starts, on the black DOS screen, I get a message that the S.M.A.R.T. capability of the primary HDD is defective, and that HDD failure is imminent.......press F1 to continue. Scary!!!!! The HDD is only 3 months old. The problem began yesterday, immediately after a spontaneous hot shutdown due to the fact that I forgot to unload my spyware/virus guard programs before doing an online scan.
Thanks in advance.

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#2 fairjoeblue

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Posted 21 February 2009 - 03:44 PM

Since the HD is only 3 months old return it as defective & get a replacement.
Once SMART is "tripped" they usually don't get better & will eventually fail .
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#3 usasma

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Posted 21 February 2009 - 04:40 PM

Backup immediately!!! That's a warning that the drive may die. It's cheaper and easier to back it up now. After it fails it'll cost a bundle to recover what's there (if that's even possible).
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#4 tripleblack

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Posted 04 March 2009 - 11:30 AM

S.M.A.R.T. warning has mysteriously not appeared for about 1 week now.
I have not done anything to cause the abrupt disappearance.
IS IT POSSIBLE that it was a software issue due to replacing shell32.dll in the System32 folder??????
Meanwhile, I received the warranty replacement drive from SeaGate. It is a REFURBISHED Barracuda ST3250620A.
My original drive is 13 months old, and came with a full 5 year warranty.

I'm thinking of leaving well enough alone, and returning the refurb unit.
Thoughts?

Edited by tripleblack, 04 March 2009 - 11:36 AM.


#5 hamluis

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Posted 04 March 2009 - 02:13 PM

Refurbs are common replacements for new drives sent in under warranty provisions (in my experience). The original warranty period still applies and refurbished hard drives with an original warranty...are not the same as those refurbed drives provided by some resellers with a 30-to-90 day warranty.

You could always run a manufacturer's diagnostic on both drives, for purposes of comparison...to convince yourself that you are making the right decision...if you haven't already done such.

The Seagate diagnostic tools are available at their website, SeaTools for DOS.

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#6 tripleblack

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Posted 04 March 2009 - 03:44 PM

I ran all tests on SeaTools for Windows on the "old" drive last week.
ALL tests were clean.




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