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#1 frstmate72

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Posted 21 February 2009 - 10:20 AM

Everythign on my computer is running EXTREMELY slow, especially the internet. It will take forever for web sites to load, if they load at all. Many times, I will receive a message that states "web site cannot be found" although I know it is a legitimate website. I know I have plenty of space and memory on my computer as there is not much on it. I have run McAfee virus scan, which hasn't come up with anything. I have also ran MalwareBytes, which again...Nothing. I am running Windows XP. Please help. Thanks.

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#2 garmanma

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Posted 21 February 2009 - 10:23 PM

Please update mbam and select FULL Scan
Run the scan, Remove selected and reboot
Post the log for review
----------------------------------------------
Plus


b]ATF[/b]
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

------------------------------------

SAS,may take a long time to scan
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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#3 frstmate72

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Posted 22 February 2009 - 10:43 AM

What's MBAM?

Edited by frstmate72, 22 February 2009 - 10:46 AM.


#4 anantj

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Posted 22 February 2009 - 10:45 AM

What's MBAM?


Malwarebytes' Anti Malware

#5 frstmate72

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Posted 22 February 2009 - 10:46 AM

Nevermind, I figured it out. will get back to you.

#6 frstmate72

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Posted 22 February 2009 - 04:10 PM

Malwarebytes' Anti-Malware 1.34
Database version: 1792
Windows 5.1.2600 Service Pack 3

2/22/2009 12:21:16 PM
mbam-log-2009-02-22 (12-21-16).txt

Scan type: Full Scan (C:\|D:\|E:\|)
Objects scanned: 131271
Time elapsed: 46 minute(s), 45 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 02/22/2009 at 04:00 PM

Application Version : 4.25.1012

Core Rules Database Version : 3769
Trace Rules Database Version: 1729

Scan type : Complete Scan
Total Scan Time : 00:51:29

Memory items scanned : 647
Memory threats detected : 0
Registry items scanned : 4938
Registry threats detected : 0
File items scanned : 54946
File threats detected : 5

Adware.Tracking Cookie
D:\Documents and Settings\Linda\Cookies\linda@advertising[2].txt
D:\Documents and Settings\Linda\Cookies\linda@ar.atwola[1].txt
D:\Documents and Settings\Linda\Cookies\linda@atwola[1].txt
D:\Documents and Settings\Linda\Cookies\linda@ar.atwola[2].txt
D:\Documents and Settings\Linda\Cookies\linda@2o7[2].txt



Please note that I ran the SAS in safe mode and it detected 6 files which I let it delete. I had saved the log to my desktop and when the computer was rebooted, the file was no longer there. I ran SAS again, and this is the log from the 2nd run, which detected 5 more files which I let it delete.

#7 garmanma

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Posted 23 February 2009 - 02:46 PM

Let's see if this helps
---------------------------

Please download Dr.Web CureIt, the free version & save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#8 frstmate72

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Posted 24 February 2009 - 06:39 PM

Ummm, I hate to say this as I've been trying to download the Dr. Web CureIt, but I can't figure out what to click on and/or what is the "free" version that you speak of. Everything on the page that the link you posted leads me to a webpage that is all in Hebrew or some other language.

#9 frstmate72

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Posted 24 February 2009 - 06:46 PM

I've figured it out, but the page will not load when I click on the link for the download.

#10 garmanma

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Posted 24 February 2009 - 08:50 PM

Sorry for the crappy link, try this one
http://www.freedrweb.com/cureit/
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#11 frstmate72

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Posted 25 February 2009 - 07:07 PM

Sorry, it still does not work. I can get to the web site the link takes me to, but when I click on "download" to download the free Mr. Web, it takes forever to load and then ends up saying "This program cannot display the webpage" and then gives a list of reasons why. Anything else we can try??

#12 garmanma

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Posted 26 February 2009 - 05:39 PM

F Secure

Please run the F-Secure Online Scanner
Note: This Scanner is for Internet Explorer Only!
Follow the Instruction here for installation.
Accept the License Agreement.
Once the ActiveX installs,Click Full System Scan
Once the download completes, the scan will begin automatically.
The scan will take some time to finish, so please be patient.
When the scan completes, click the Automatic cleaning (recommended) button.
Click the Show Report button and Copy&Paste the entire report in your next reply.
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#13 frstmate72

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Posted 28 February 2009 - 10:06 AM

Scanning Report
Saturday, February 28, 2009 09:53:09 - 10:05:03
Computer name: LINDA-FHWPML5YQ
Scanning type: Scan system for malware, rootkits
Target: C:\ D:\


--------------------------------------------------------------------------------

Result: 7 malware found
TrackingCookie.2o7 (spyware)
System
TrackingCookie.Advertising (spyware)
System
TrackingCookie.Atdmt (spyware)
System
TrackingCookie.Atwola (spyware)
System
TrackingCookie.Doubleclick (spyware)
System
TrackingCookie.Webtrends (spyware)
System
TrackingCookie.Yieldmanager (spyware)
System

--------------------------------------------------------------------------------

Statistics
Scanned:
Files: 128
System: 3880
Not scanned: 0
Actions:
Disinfected: 0
Renamed: 0
Deleted: 0
None: 7
Submitted: 0
Files not scanned:

--------------------------------------------------------------------------------

Options
Scanning engines:
F-Secure USS: 3.0.0
F-Secure Hydra: 3.6.8511, 2009-02-27
F-Secure AVP: 7.0.171, 2009-02-27
F-Secure Pegasus: 1.20.0, 1969-11-31
F-Secure Blacklight: 0.0.0
Scanning options:
Scan defined files: COM EXE SYS OV? BIN SCR DLL SHS HTM HTML HTT VBS JS INF VXD DO? XL? RTF CPL WIZ HTA PP? PWZ P?T MSO PIF . ACM ASP AX CNV CSC DRV INI MDB MPD MPP MPT OBD OBT OCX PCI TLB TSP WBK WBT WPC WSH VWP WML BOO HLP TD0 TT6 MSG ASD JSE VBE WSC CHM EML PRC SHB LNK WSF {* PDF ZL? XML ZIP XXX ANI AVB BAT CMD JOB LSP MAP MHT MIF PHP POT SWF WMF NWS TAR
Use Advanced heuristics

--------------------------------------------------------------------------------

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F-Secure assumes no responsibility for material created or published by third parties that F-Secure World Wide Web pages have a link to. Unless you have clearly stated otherwise, by submitting material to any of our servers, for example by E-mail or via our F-Secure's CGI E-mail, you agree that the material you make available may be published in the F-Secure World Wide Pages or hard-copy publications. You will reach F-Secure public web site by clicking on underlined links. While doing this, your access will be logged to our private access statistics with your domain name.This information will not be given to any third party. You agree not to take action against us in relation to material that you submit. Unless you have clearly stated otherwise, by submitting material you warrant that F-Secure may incorporate any concepts described in it in the F-Secure products/publications without liability.

#14 garmanma

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Posted 28 February 2009 - 01:42 PM

I don't see anything wrong other than tracking cookies. How many items do you have running at Startup? Have you seen our Slow Computer thread?
http://www.bleepingcomputer.com/forums/t/44690/slow-computer/
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter




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