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Posted 21 February 2009 - 12:41 AM
Posted 21 February 2009 - 08:13 AM
Posted 04 March 2009 - 09:55 AM
Before I posted my inital post, I went through the add/remove programs to remove norton, and there were multiple listings of Norton in there. I removed one completely, and one is still there. However, I don't know what version of Norton is still on this comptuer. Also, the Norton icon has been removed from the Start Menu and also the main screen. so, is it completely uninstalled, or, are there fragments?
Start by using this free tool to remove the remnants of Norton: http://service1.symantec.com/Support/tsgen...005033108162039
Then immediately get a replacement for it. Here's a link to our freeware topic that gives some alternatives: http://www.bleepingcomputer.com/forums/topic3616.html
After that, check the Taskbar to see what's running that doesn't need to be. Then, using that info, go to the Control Panel...Programs...Uninstall a program applet to remove the one's you don't need.
Once you've done that, then investigate the processes running in Task Manager...Processes tab to see what else is running that you don't need.
Research the image names to find out what program the process belongs to - and then remove the one's that you don't need.
Once that's done, post back and we can offer more advice to help with the svchost.exe processes (there's stuff running inside them too).
Posted 04 March 2009 - 07:47 PM
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