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Infected with pop up ads


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2 replies to this topic

#1 toyah5

toyah5

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Posted 20 February 2009 - 09:07 PM

I have been infected with pop up ads. When I start my computer the pop up ads start automatically with Internet Explorer. My Internet explorer is also infected. When I open it, the pictures are missing and my Norton 360 phishing bar is missing. I have to reset the settings every time I restart my computer or the explorer. I have Norton 360 but its not removing or detecting the virus.

DDS (Ver_09-02-01.01) - NTFSx86
Run by Bird at 19:55:05.53 on Fri 02/20/2009
Internet Explorer: 7.0.6001.18000
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.2037.872 [GMT -6:00]

AV: Norton 360 *On-access scanning enabled* (Updated)
FW: Norton 360 *enabled*

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\agrsmsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
C:\TOSHIBA\IVP\ISM\pinger.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe
C:\Windows\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Users\Bird\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
C:\Windows\Explorer.exe
C:\Program Files\Norton 360\ScanStub.exe
C:\Users\Bird\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Bird\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Users\Bird\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Bird\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.toshibadirect.com/dpdstart
uDefault_Page_URL = hxxp://www.toshibadirect.com/dpdstart
uInternet Settings,ProxyOverride = *.local
TB: Show Norton Toolbar: {90222687-f593-4738-b738-fbee9c7b26df} - c:\program files\common files\symantec shared\coshared\browser\1.5\UIBHO.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
uRun: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\ahead\lib\NMBgMonitor.exe"
uRun: [Google Update] "c:\users\bird\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [Camera Assistant Software] "c:\program files\camera assistant software for toshiba\traybar.exe" /start
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
mRun: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
mRun: [NDSTray.exe] NDSTray.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [00TCrdMain] c:\program files\toshiba\flashcards\TCrdMain.exe
mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
dRun: [Picasa Media Detector] c:\program files\picasa2\PicasaMediaDetector.exe
StartupFolder: c:\users\bird\appdata\roaming\micros~1\windows\startm~1\programs\startup\vzacce~1.lnk - c:\program files\verizon wireless\vzaccess manager\VZAccess Manager.exe
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
dPolicies-explorer: NoSetActiveDesktop = 1 (0x1)
dPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_03\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} - file:///C:/Program%20Files/Mystery%20P.I.%20-%20The%20Lottery%20Ticket/Images/stg_drm.ocx
DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} - hxxp://dl.tvunetworks.com/TVUAx.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} - file:///C:/Program%20Files/Mystery%20P.I.%20-%20The%20Lottery%20Ticket/Images/armhelper.ocx
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL

================= FIREFOX ===================

FF - ProfilePath -

============= SERVICES / DRIVERS ===============

R1 IDSvix86;Symantec Intrusion Prevention Driver;c:\progra~2\symantec\defini~1\symcdata\idsdefs\20090129.001\IDSvix86.sys [2009-1-30 270384]
R1 jswpslwf;JumpStart Wireless Filter Driver;c:\windows\system32\drivers\jswpslwf.sys [2008-4-20 20352]
R2 ConfigFree Service;ConfigFree Service;c:\program files\toshiba\configfree\CFSvcs.exe [2007-12-25 40960]
R2 Nero BackItUp Scheduler 4.0;Nero BackItUp Scheduler 4.0;c:\program files\common files\nero\nero backitup 4\NBService.exe [2008-12-5 935208]
R2 TOSHIBA SMART Log Service;TOSHIBA SMART Log Service;c:\program files\toshiba\smartlogservice\TosIPCSrv.exe [2007-12-3 126976]
R3 FwLnk;FwLnk Driver;c:\windows\system32\drivers\FwLnk.sys [2008-2-13 7168]
S2 gupdate1c98f3e5667f410;Google Update Service (gupdate1c98f3e5667f410);c:\program files\google\update\GoogleUpdate.exe [2009-2-15 133104]
S2 MSMQSVC;Message Queuing Service;c:\windows\system32\mqsv32.exe --> c:\windows\system32\mqsv32.exe [?]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2008-9-2 99376]
S3 GoogleDesktopManager-061008-081103;Google Desktop Manager 5.7.806.10245;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-2-13 29744]
S3 jswpsapi;Jumpstart Wifi Protected Setup;c:\program files\jumpstart\jswpsapi.exe [2008-4-20 937984]
S3 NWUSBPort2;Novatel Wireless USB Status2 Port Driver;c:\windows\system32\drivers\nwusbser2.sys [2007-4-19 99200]
S3 SYMNDISV;SYMNDISV;c:\windows\system32\drivers\symndisv.sys [2007-1-9 38200]

=============== Created Last 30 ================

2009-02-20 19:41 318,976 a------- c:\windows\system32\CF2804.exe
2009-02-20 19:41 <DIR> --d----- C:\ComboFix
2009-02-20 19:00 1,416 a------- c:\windows\system32\senekaiimxxnpp.dat
2009-02-20 18:59 0 a------- c:\windows\system32\senekapop.dll
2009-02-20 18:59 0 a------- c:\windows\system32\drivers\seneka.sys
2009-02-20 18:48 161,792 a------- c:\windows\SWREG.exe
2009-02-20 18:48 98,816 a------- c:\windows\sed.exe
2009-02-20 17:35 179,418,727 a------- c:\windows\MEMORY.DMP
2009-02-15 18:08 105,016 a------- c:\windows\system32\PresentationCFFRasterizerNative_v0300.dll
2009-02-15 18:08 97,800 a------- c:\windows\system32\infocardapi.dll
2009-02-15 18:08 37,384 a------- c:\windows\system32\infocardcpl.cpl
2009-02-15 18:07 622,080 a------- c:\windows\system32\icardagt.exe
2009-02-15 18:07 43,544 a------- c:\windows\system32\PresentationHostProxy.dll
2009-02-15 18:07 11,264 a------- c:\windows\system32\icardres.dll
2009-02-15 18:07 781,344 a------- c:\windows\system32\PresentationNative_v0300.dll
2009-02-15 18:07 326,160 a------- c:\windows\system32\PresentationHost.exe
2009-02-15 17:57 96,760 a------- c:\windows\system32\dfshim.dll
2009-02-15 17:57 282,112 a------- c:\windows\system32\mscoree.dll
2009-02-15 17:57 41,984 a------- c:\windows\system32\netfxperf.dll
2009-02-15 17:57 158,720 a------- c:\windows\system32\mscorier.dll
2009-02-15 17:56 83,968 a------- c:\windows\system32\mscories.dll
2009-02-15 17:25 0 a------- c:\windows\system32\drivers\senekaytinqprs.sys
2009-02-15 17:06 216,576 a------- c:\windows\system32\mqapi.exe
2009-02-15 01:32 428,544 a------- c:\windows\system32\EncDec.dll
2009-02-15 01:32 217,088 a------- c:\windows\system32\psisrndr.ax
2009-02-15 01:32 293,376 a------- c:\windows\system32\psisdecd.dll
2009-02-15 01:32 177,664 a------- c:\windows\system32\mpg2splt.ax
2009-02-15 01:32 80,896 a------- c:\windows\system32\MSNP.ax
2009-02-15 01:22 <DIR> --d----- c:\programdata\Google Updater
2009-02-14 18:47 <DIR> a-d----- c:\programdata\TEMP
2009-02-14 18:47 <DIR> --d----- c:\users\bird\appdata\roaming\SpinTop
2009-02-11 13:13 827,392 a------- c:\windows\system32\wininet.dll
2009-02-11 13:13 1,383,424 a------- c:\windows\system32\mshtml.tlb
2009-01-30 17:45 <DIR> --d----- c:\programdata\Apple Computer

==================== Find3M ====================

2009-01-06 13:27 124,464 a------- c:\windows\system32\drivers\SYMEVENT.SYS
2009-01-06 13:27 10,635 a------- c:\windows\system32\drivers\SYMEVENT.CAT
2009-01-06 13:27 806 a------- c:\windows\system32\drivers\SYMEVENT.INF
2008-10-10 01:43 143,360 a------- c:\windows\inf\infstrng.dat
2008-10-10 01:43 51,200 a------- c:\windows\inf\infpub.dat
2008-10-10 01:43 86,016 a------- c:\windows\inf\infstor.dat
2008-10-06 13:11 362 a------- c:\users\bird\appdata\roaming\wklnhst.dat
2008-08-18 09:45 665,600 a------- c:\windows\inf\drvindex.dat
2008-01-20 20:43 174 a--sh--- c:\program files\desktop.ini
2006-11-02 06:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 06:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 06:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 06:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 03:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 03:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 03:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 03:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat

============= FINISH: 19:55:27.90 ===============

Attached Files



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#2 KoanYorel

KoanYorel

    Bleepin' Conundrum


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Posted 03 March 2009 - 05:33 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

KoanYorel

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Posted 08 March 2009 - 12:52 PM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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