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downadup


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#1 dartser

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Posted 20 February 2009 - 05:56 PM

Hi - I wondered if anyone could offer any advice please.

I've had a message from AVG saying there is a worm/Downadup identified - so I select move to vault.

I have had this identified 13 times in the last few days saying it is in the internet tempoary files (it keeps coming back).

I've read a previous post on this virus in your pages which suggest this maybe in the system restore and this is why it keeps reappearing and it advises to clean all and then restore to a later date.

Is this appropriate in my case or would you advise something different.

many thanks for any advice - WB

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#2 boopme

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Posted 20 February 2009 - 07:30 PM

Hello lets' try to run F-Secures removal tool first. Then I will give you instructions for the Restore Point if successful. The worm blocks the download of potential removal tools so we have to fool it by using an IP address instead of the hostname. We will bypass the worm's blocking routines like that.

F-Secure removal tool
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 dartser

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Posted 21 February 2009 - 03:54 AM

Hi - many thanks for your quick reply - I ran the prg but it came up clean (it didn't leave an end log or notice but it said clean as it was going through the scan - did I do this right ?).

What would you suggest to do next ?

many thanks for your help, it is greatly appreciated - WB

#4 dartser

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Posted 21 February 2009 - 04:05 AM

Hi - just looked at read me file again - did i need to put in command line f-downadup.exe --disinfect when prompted ?

I could not find the detection log file so just asking clarification first before I do this.

many thanks again - WB

#5 boopme

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Posted 21 February 2009 - 04:23 PM

I am verifying it's usage and ill post back.Run MBam now please.
Next run ATF:
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".


Next run MBAM:
Please download Malwarebytes Anti-Malware (v1.32) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.

Edited by boopme, 21 February 2009 - 04:26 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 dartser

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Posted 21 February 2009 - 04:27 PM

Hi - just checking first - do I need to run F secure tool first as I didn't put the command line in ?

#7 dartser

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Posted 21 February 2009 - 04:29 PM

Hi Boopme - sorry to be a bit slow but what is MBam ?

#8 Skydie

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Posted 21 February 2009 - 04:34 PM

Hi Boopme - sorry to be a bit slow but what is MBam ?


Malwarebytes :thumbsup:

#9 dartser

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Posted 21 February 2009 - 04:40 PM

Hi - sorry, being a bit thick there - all sorted - log copied below -

Malwarebytes' Anti-Malware 1.34
Database version: 1788
Windows 5.1.2600 Service Pack 2

21/02/2009 21:37:14
mbam-log-2009-02-21 (21-37-14).txt

Scan type: Quick Scan
Objects scanned: 62913
Time elapsed: 1 minute(s), 58 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\fxstaller.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\hidmaster.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\Documents and Settings\Warren\Local Settings\Temp\IXP000.TMP\burz.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\Documents and Settings\Warren\Local Settings\Temporary Internet Files\Content.IE5\SXINCTM3\hidmaster[1].exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\Documents and Settings\Warren\Desktop\PICT0002009-02-11-JPG.EXE (Trojan.Agent) -> Quarantined and deleted successfully.

#10 boopme

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Posted 21 February 2009 - 05:42 PM

Alls good :thumbsup: If when you ran the first part of the tool it said FOUND then type in the command line.. f-downadup.exe --disinfect. you can rerun the tool. It doesn't take but several minutes.
Please do not start another copy of the tool while the previous
one is still running. A running (active) copy of the tool can be
identified by the F-DOWNADUP.EXE process visible in the list of
processes in Windows Task Manager.

Please do not restart a computer or attempt to terminate the
tool's process while it is scanning a system.

Choose the X at the Command window to close .

DId it find something?

Now follow with an SAS scan: Fromyour regular user account
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Edited by boopme, 21 February 2009 - 05:45 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 dartser

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Posted 22 February 2009 - 03:12 AM

Hi Boopme

When I run this it says virus identified but not disinfected but then the screen disappears before I can type the command in - is there a key I should press to allow me to start typing the command in ?

Again, loads of thanks for your help, sorry its taking so long, best wishes, WB

#12 boopme

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Posted 22 February 2009 - 02:45 PM

Dang !! run the SAS scan. I will look for an alternative.

Also Rerun MBAM

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 dartser

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Posted 22 February 2009 - 03:19 PM

Hi Boopme - I've pasted the 2 logs below - it seems strange different infections are coming up each time now - the ones below seem to have been identified and deleted but the one identified by F secure was not disinfected (removed). I previously did a microsoft malicous software tool removal scan and it identified one infection and said it partially deleted it (not sure what that meant !). I'm not getting any AVG alerts now though (AVG initially alerted me to the downadup). I do seem to recall Microsfot popped up a message previously saying something like it had idenetified a virus/problem...and it had isolated a certain action (or words to that effect). Do you think this is why the message is not coming up now but if so is the virus still on my system and if there is it still an issue or has it been 'isolated' and now not able to cause a problem ? - many thanks for all your advice, best wishes, WB


Malwarebytes' Anti-Malware 1.34
Database version: 1794
Windows 5.1.2600 Service Pack 2

22/02/2009 20:06:10
mbam-log-2009-02-22 (20-06-10).txt

Scan type: Quick Scan
Objects scanned: 62708
Time elapsed: 1 minute(s), 29 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 24
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18eab-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3dc201fb-e9c9-499c-a11f-23c360d7c3f8} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9ff05104-b030-46fc-94b8-81276e4e27df} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{07b18eab-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{25560540-9571-4d7b-9389-0f166788785a} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{3dc201fb-e9c9-499c-a11f-23c360d7c3f8} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{3e720452-b472-4954-b7aa-33069eb53906} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{63d0ed2c-b45b-4458-8b3b-60c69bbbd83c} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7473d294-b7bb-4f24-ae82-7e2ce94bb6a9} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{98d9753d-d73b-42d5-8c85-4469cda897ab} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{9ff05104-b030-46fc-94b8-81276e4e27df} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{e79dfbca-5697-4fbd-94e5-5b2a9c7c1612} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59c7fc09-1c83-4648-b3e6-003d2bbc7481} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68af847f-6e91-45dd-9b68-d6a12c30e5d7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170b96c-28d4-4626-8358-27e6caeef907} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{d1a71fa0-ff48-48dd-9b6d-7a13a3e42127} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{ddb1968e-ead6-40fd-8dae-ff14757f60c7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{f138d901-86f0-4383-99b6-9cdd406036da} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWay) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\MyWebSearch.OutlookAddin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\Addins\MyWebSearch.OutlookAddin (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Media\WMSDK\Sources\f3PopularScreensavers (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform\FunWebProducts (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\f3PSSavr.scr (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\Internet Explorer\msimg32.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 02/20/2009 at 04:21 PM

Application Version : 4.25.1012

Core Rules Database Version : 3768
Trace Rules Database Version: 1728

Scan type : Complete Scan
Total Scan Time : 00:11:00

Memory items scanned : 464
Memory threats detected : 0
Registry items scanned : 5761
Registry threats detected : 2
File items scanned : 11435
File threats detected : 10

Adware.Tracking Cookie
C:\Documents and Settings\Warren\Cookies\warren@adrevolver[2].txt
C:\Documents and Settings\Warren\Cookies\warren@specificclick[2].txt
C:\Documents and Settings\Warren\Cookies\warren@apmebf[1].txt
C:\Documents and Settings\Warren\Cookies\warren@adopt.euroclick[1].txt
C:\Documents and Settings\Warren\Cookies\warren@ad.yieldmanager[2].txt
C:\Documents and Settings\Warren\Cookies\warren@doubleclick[1].txt
C:\Documents and Settings\Warren\Cookies\warren@track.adform[2].txt
C:\Documents and Settings\Warren\Cookies\warren@mediaplex[1].txt
C:\Documents and Settings\Warren\Cookies\warren@media.adrevolver[2].txt
C:\Documents and Settings\Warren\Local Settings\Temp\Cookies\warren@casalemedia[2].txt

Adware.MyWebSearch/FunWebProducts
HKCR\CLSID\{9AFB8248-617F-460d-9366-D71CDEDA3179}
HKCR\CLSID\{9AFB8248-617F-460d-9366-D71CDEDA3179}\TreatAs

#14 boopme

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Posted 22 February 2009 - 03:26 PM

It appears the Fsecure tool still wiorked even with a glitch.
Rerun MBam again some timed it takes several scans as it can only remove certain pieces. It then needs to rebot then go back for more.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#15 dartser

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Posted 22 February 2009 - 03:47 PM

Hi - I've now run MBam twice, rebooted and run twice again - all clear every time - also ran f secure and no viruses found !

Do you think we'e got them and all clear now ? - if so anything else to do or that you would reccommend ? - WB




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