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Firefox ... IE Slow ... pop ups etc...


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#1 bruce_m

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Posted 20 February 2009 - 01:36 AM

Having multiple issues.

Switched to firefox since the Win IE warning about security etc...

Whenever I do a yahoo search, the results pop up and then if i click a link ... a second firefox window pops up .. blank (like a pop up)

And i still get random advertisement pop ups, some pages load slow. Overtime the page file usage runs up to 1.4 or so and im really slow.

Example: On facebook page, run a search and it takes forever, sometimes i go to load a page and it wont come up.

I usually turn computer off a couple times a day.

If i run a MBAM it seems to help, usually finds 15-20 infections ... deletes a few on reboot.

I've also run hijack this on occaision and delete a couple funny ones there that pop up on initial startup, a couple .DLL things.

But it seems that the pop ups keep coming, really annoying.

Hopefullly you can help me start to find out what's really running, or going on.

Thanks,
Bruce

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#2 Budapest

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Posted 20 February 2009 - 06:15 PM

Please download ATF Cleaner by Atribune & save it to your desktop. alternate download link DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 bruce_m

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Posted 22 February 2009 - 12:15 AM

Thanks so much.

I'll work thru this and reply with results. Will be out of town for a few days but will come back.

Bruce

#4 bruce_m

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Posted 03 March 2009 - 10:46 PM

I installed ATF and the Super AntiSpyware.

Followed the instructions, when I tried to remove the items via ATF, there was a problem and it came up ATF (Not Responding) I tried this several times.

With the Super AntiSpyware I performed the full scan, and detected, removed and quarantined over 350 items. Followed the reboot and went back to pull the Statistics/Log. The log file was empty. Nothing to post.

Do I need to view this in Safe Mode as well?

I can try that.

So far, no pop ups like before.

Thanks,
Bruce

#5 Swordie

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Posted 03 March 2009 - 10:50 PM

Well, most likely, it sounds like you cured the Pop-Ups problem, which SuperAnti took care of. Run a few of your common sites to make sure you don't get any pop-ups. If you do, run a full scan again. Delete those and you should be good to go.

Is IE Faster now?
Who said I couldn't have everything?

#6 Budapest

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Posted 03 March 2009 - 10:55 PM

Run a Quick Scan with Malwarebytes in Normal Mode and post the log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#7 bruce_m

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Posted 04 March 2009 - 01:56 PM

First off ... the IE and Firefox are much faster. The pop ups seem to have disappeared. Very nice.

Here is the MBAM log file. Only 5 items detected.

Malwarebytes' Anti-Malware 1.30
Database version: 1406
Windows 5.1.2600 Service Pack 3

3/4/2009 12:54:02 PM
mbam-log-2009-03-04 (12-53-55).txt

Scan type: Quick Scan
Objects scanned: 69327
Time elapsed: 12 minute(s), 13 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{ec43e3fd-5c60-46a6-97d7-e0b85dbdd6c4} (Trojan.BHO) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\dslcnnct (Trojan.Vundo) -> No action taken.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\cpm1f49f29e (Trojan.Agent) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\sefiramiza (Trojan.Agent) -> No action taken.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\~.exe (Trojan.Downloader) -> No action taken.


Thanks,
Bruce

#8 Budapest

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Posted 04 March 2009 - 04:20 PM

Your log shows "No action taken" for the items found. Did you actually remove these items?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#9 bruce_m

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Posted 05 March 2009 - 11:00 PM

Yes. I ran the removal and rebooted as instructed.

#10 Budapest

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Posted 05 March 2009 - 11:24 PM

How's your computer running now?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#11 bruce_m

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Posted 06 March 2009 - 06:34 PM

Running much better thank you.

I do have a very rare pop up, and it only a couple times a voice from the background .... (congratulations !! you have won a free laptop !!)

Ill run the scan in safe mode once more, as well as MBAM and see if anything comes up.

Should I post the log again if anything is found?

Thanks again,
Bruce

#12 Budapest

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Posted 06 March 2009 - 07:45 PM

Yeah - post the logs if they find anything.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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