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xp sp3 - cant use windows updates + google random searches


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#1 jasperpie

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Posted 19 February 2009 - 10:27 PM

Hello all.

I am unsure if this has been posted previously but i am about to thow my pc out of the window.

I'll try and keep this short and to the point.

Firstly - i had my pc running on xp 2002, added sp 1,2,3 + all updates along with peerguardian. eset nod32, utorrent, ashampoo, cheeta and some iso burning/drives, java, flash, etc. All worked spot on for a good year or so atleast.

For no reason and without warning my pc wouldnt read the dvd drive (extrnal), nor HDD (external). trying to google the problems i found that google (although would find the relevant searches) - when clicked on the link it would connect to random sites, completely unrelated to my search option. (with firefox and ie7).

I though of updating through the microsoft site - but when i try to connect to updates.microsoft.com the pc would route me back to the google search screen.

I have no idea what has caused this so in the end i ripped out my internal hdd, stuck a replacement in and re-installed windows, added sp 1, 2, 3 and all windows updates and all of the progs I had before. All from official sites. And i again have the same issue as before.

I presume that one of the items downloaded (and i must admit im thinking even microsoft) may be to blame for this issue. If i try to narrow things down. the only thing downloaded the first time this occured (which was also downloaded the second time) was the new windows security update.

If anyone is aware of this issue and can shed some light it would be greatly appreciated. I have tried to remove all installed programs but the problem is still evident.

Any advice would be greatly apreciated .

many thanx

chris

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#2 boopme

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Posted 20 February 2009 - 12:11 AM

Let's run another malware scan please. I am moving you from XP to Am I Infected.

Run SAS

From your regular user account..

Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.
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