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Printer install woes... Canon MP190


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#1 ETT1081

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Posted 19 February 2009 - 08:10 PM

Sounds like this should be pretty simple, I have installed hundreds of printer, but this has me stumped. If anyone has any thoughts I would love to hear any suggestions. Here is the scenario. New eMachines with Vista Home Prem. 32-bit, 2GB RAM, and the other basic hardware. I run the included CD to install the driver, it then asks me to connect my printer, which I do and it says it is "**************** ***************************" Then it will ask me whether to search for the drivers, or remind me later, or don't ask again. I tell it to look and find the drivers on the CD, then it sits there and says "installing driver software..." after a few minutes there i get this error message " Windows found driver software for your device but encountered an error while attempting to install it. This operations returned because the timeout period expired" And then I start twiddling my thumbs. Here is what I have done.

- Uninstalled all software related to this printer, including drivers.
- Removed installed devices from device manager (and no there is no "uknown" or "other" devices I could force or point the driver to)
- Removed newly installed .inf files from c:\windows\inf associated with this printer
- Force Vista to rebuild driver cache
- Changed cable
- Disabled ALL startup items including ALL non windows services before install

Anyone with any thoughts please help! Thank-you in advance for any advice.

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#2 dpunisher

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Posted 19 February 2009 - 10:22 PM

Go to Canon's website and download the latest and greatest drivers from there and try to reinstall.

I am a retired Ford tech. Next to Fords, any computer is a piece of cake. (The cake, its not a lie)

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#3 ETT1081

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Posted 20 February 2009 - 08:18 PM

Thank-you for your suggestion, but I have already tried that too but to no luck.... In the end I just wiped out the whole system and restored it. After that all is good again..... So much for a "fix".

#4 Sneakycyber

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Posted 22 February 2009 - 01:51 PM

Thanks for posting your solution sorry you had to resort to drastic measures.
Chad Mockensturm 
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Certified CompTia Network +, A +




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