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Win232.Delf.uc


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#1 rootman

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Posted 19 February 2009 - 05:45 PM

Hello,

I have a laptop on which I am running Windows XP over a wireless conection.

Oxer the last 4 days I have been getting reports of a Trojan. I jave run Spybot, which is reporting a trojan called Win32.Delf.uc.

Symptoms include:

Unable t osee task manager
Desktop changing randomly
IE problems - unable to nabigate to requested sites, but some other sites popping up
Very slow to do anything


I have tried to get rid of it using Spybot and Adaware, but it just keeps coming back!

Can anyone tell me how to get rid of this?

Many thanks

#oh, I am also getting a message which tells me there is a problem with svcHost in win32

Edited by rootman, 19 February 2009 - 05:46 PM.


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#2 garmanma

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Posted 19 February 2009 - 06:36 PM

The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs
Mark
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#3 rootman

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Posted 20 February 2009 - 04:50 AM

Hi,

Here is the log. Just a couple of things to note - I was unable to reboot normally as the laptop froze on the shutdown process. Also I got a dialogue box saying:

"Generic Host Process for Win32 Services encountered a problem and needed to close"

Many thanks for your assistance, it is greatly appreciated.
--------------------------


Malwarebytes' Anti-Malware 1.34
Database version: 1775
Windows 5.1.2600 Service Pack 3

19/02/2009 23:26:37
mbam-log-2009-02-19 (18-26-37).txt

Scan type: Full Scan (C:\|)
Objects scanned: 176299
Time elapsed: 2 hour(s), 10 minute(s), 38 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 7
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
C:\WINDOWS\system32\frmwrk32.exe (Trojan.FakeAlert) -> Failed to unload process.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Framework Windows (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableTaskMgr (Hijack.TaskManager) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop\NoChangingWallpaper (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\activedesktop\NoChangingWallpaper (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSetActiveDesktop (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSetActiveDesktop (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\frmwrk32.exe (Trojan.FakeAlert) -> Delete on reboot.

#4 garmanma

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Posted 20 February 2009 - 06:26 PM

Generic Host Process for Win32 Services encountered a problem and needed to close

More than likely a part of the infection

This one will take longer

Please update mbam and select FULL Scan
Run the scan, Remove selected and reboot
Post the log for review
Mark
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Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#5 rootman

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Posted 01 March 2009 - 05:08 PM

Hi,

sorry for delay - I have been away.

Anyway, I have rerun the mbam, and got no infections reported. however, I did get the

"Generic Host Process for Win32 Services encountered a problem and needed to close" message again.

does that mean I still have a problem?

Many thanks for your kind help

#6 rootman

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Posted 02 March 2009 - 02:06 AM

Just thought I'd add that I think the trojan is still there, as I cant open task manager, and I cant shut down (other than holding in the button).

I also thought I would try Spybot again, but that wont start either.

The whole thing is driving me insane! :thumbsup:

I can hear the processor chugging the whole time.




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