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Computer crashes when I click on certain folder


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#1 mrs.c

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Posted 19 February 2009 - 05:10 PM

Here is the info: I appreciate your help fellas...I don't know where to start.


Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6001.18164
Application Timestamp: 4907e242
Fault Module Name: MpegAudio.dll
Fault Module Version: 0.0.8.0
Fault Module Timestamp: 43f6f1d9
Exception Code: c0000005
Exception Offset: 00001d20
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 40d4
Additional Information 2: 4062ad41ec8067256aa4c5e2b56d3c79
Additional Information 3: 40d4
Additional Information 4: 4062ad41ec8067256aa4c5e2b56d3c79

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#2 usasma

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Posted 19 February 2009 - 05:43 PM

MpegAudio.dll belongs to a program from DScaler Team and occurs in it's MpegAudio Module
I'd suggest uninstalling that program to see if it fixes the error.

If it does, then download a fresh copy from the author's website and install it.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 mrs.c

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Posted 19 February 2009 - 06:04 PM

Wow...thank you so much, that was it. Thank you!!!!! :huh:

#4 usasma

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Posted 19 February 2009 - 06:11 PM

I'm glad that we could help. Thanks for letting us know that it worked, as it'll likely help someone else who comes searching for a similar problem.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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