Well, I'm new here, so I just wanted to say hello to everyone before returning to freak out mode...so "Hi!"
I am running on Windows XP. A few months ago my computer was infected with the TDSSserv.sys trojan, and since then I have disabled it through the device manager. I installed malwarebytes onto my computer, and proceeded to update my antivirus software. I am using Norton 360 (I know, I know, symantec sucks...but due to the fact that I was unable to access any type of freeware via the internet, and I am still new to the ins and outs of virus protection, I was left with very few options). Things seemed to have been running smoothly, but now this thing is back with a vengeance, or I have a whole new can of worms to reckon with.
Symptoms include:
-Inability to access any help sites or forums...such as malwarebytes, yahoo answers, and yes, even bleeping computer (I am currently sitting at my public library trying to find answers).
-Norton 360 will start a comprehensive scan, but will just continue to scan liveupdate without progressing to any further stages.
-Malwarebytes won't open.
-I renamed malwarebytes (after making a copy) in program files, trying to fool this little nasty into letting me run mbam, and still nothing.
-TDSSserv.sys is still disabled in the device manager.
I can't really seem to find anything in my task manager that jumps out as a threat. I've tried working through this problem normally, in safemode, and in safemode with networking. Last night I was able to download and run norman malware cleaner, which prompted me that a few threats were fixed (I, of course, left this log at home, and do not have it to share...it seems this beast is working its way into my brain along with my PC).
I was thinking of trying to do a system restore, maybe allowing me to run malwarebytes normally, but I didn't want to make a wrong move, and I didn't want to accidentally delete potentially important previous restore points.
Those are as many details as I can think of right now, I'm sure as soon as I post I'll remember a few more.
Thanks to anyone who may have an answer or suggestion...PLEASE HELP!!!