Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

cd/dvd drive isnt working


  • This topic is locked This topic is locked
2 replies to this topic

#1 unloco96

unloco96

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:07:40 PM

Posted 19 February 2009 - 11:46 AM

Recently my cd/dvd drive stopped working, pc recognizes the drive but not any cd/dvd inserted in the drive. ive been told to do a hjt this log and post here. although i had an issue with the dds pseudo thing. it didnt work the way it was described in the preparation post.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:08:44 AM, on 2/19/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\csrss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\Ati2evxx.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\S24EvMon.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\system32\ZCfgSvc.exe
E:\WINDOWS\system32\Ati2evxx.exe
E:\WINDOWS\system32\1XConfig.exe
E:\WINDOWS\Explorer.EXE
E:\WINDOWS\System32\WLTRYSVC.EXE
E:\WINDOWS\System32\bcmwltry.exe
E:\WINDOWS\system32\spoolsv.exe
E:\WINDOWS\System32\SCardSvr.exe
E:\WINDOWS\System32\svchost.exe
E:\Program Files\iolo\common\lib\ioloServiceManager.exe
E:\WINDOWS\system32\RegSrvc.exe
E:\WINDOWS\system32\svchost.exe
E:\Program Files\TVersity\Media Server\MediaServer.exe
E:\Program Files\Windows Media Player\WMPNetwk.exe
E:\WINDOWS\System32\alg.exe
E:\WINDOWS\system32\WLTRAY.exe
E:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
E:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
E:\Program Files\iTunes\iTunesHelper.exe
E:\Program Files\iolo\System Mechanic Professional\AntiVirus\ioloAV.exe
C:\photo explosion\calcheck.exe
E:\Program Files\iolo\System Mechanic Professional\Personal Firewall\ioloFW.exe
E:\WINDOWS\system32\ctfmon.exe
E:\Program Files\iPod\bin\iPodService.exe
E:\Program Files\iolo\System Mechanic Professional\AntiVirus\iAVEmailScanner.exe
E:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
E:\Program Files\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe
E:\Program Files\Mozilla Firefox\firefox.exe
E:\Program Files\Uniblue\DriverScanner\DriverScanner.exe
E:\Program Files\Trend Micro\HijackThis\HijackThis.exe
E:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.crawler.com/search/dispatcher.a...&tbid=61008
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - E:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - E:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: (no name) - {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - (no file)
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] E:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [ZCfgSvc.exe] E:\WINDOWS\system32\ZCfgSvc.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] E:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [ISUSScheduler] "E:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [iTunesHelper] E:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [ISUSPM Startup] e:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKLM\..\Run: [iolo AntiVirus] "E:\Program Files\iolo\System Mechanic Professional\AntiVirus\ioloAV.exe"
O4 - HKLM\..\Run: [PhotoExplosionCalCheck] C:\photo explosion\calcheck.exe
O4 - HKLM\..\Run: [iolo Personal Firewall] "E:\Program Files\iolo\System Mechanic Professional\Personal Firewall\ioloFW.exe"
O4 - HKCU\..\Run: [ctfmon.exe] E:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: VZAccess Manager.lnk = E:\Program Files\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe
O8 - Extra context menu item: Crawler Search - tbr:iemenu
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - E:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - E:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe (file missing)
O10 - Unknown file in Winsock LSP: e:\windows\system32\iavlsp.dll
O10 - Unknown file in Winsock LSP: e:\windows\system32\iavlsp.dll
O10 - Unknown file in Winsock LSP: e:\program files\iolo\common\firewall\ifw_xfilter.dll
O10 - Unknown file in Winsock LSP: e:\program files\iolo\common\firewall\ifw_xfilter.dll
O10 - Unknown file in Winsock LSP: e:\program files\iolo\common\firewall\ifw_xfilter.dll
O10 - Unknown file in Winsock LSP: e:\program files\iolo\common\firewall\ifw_xfilter.dll
O10 - Unknown file in Winsock LSP: e:\program files\iolo\common\firewall\ifw_xfilter.dll
O10 - Unknown file in Winsock LSP: e:\windows\system32\iavlsp.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{6084D619-8895-4ACE-924B-5C5D30AB68CD}: NameServer = 66.174.95.44 66.174.92.14
O18 - Protocol: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - (no file)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - E:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - E:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: iolo FileInfoList Service (ioloFileInfoList) - Unknown owner - E:\Program Files\iolo\common\lib\ioloServiceManager.exe
O23 - Service: iolo System Service (ioloSystemService) - Unknown owner - E:\Program Files\iolo\common\lib\ioloServiceManager.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - E:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - E:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: RegSrvc - Intel Corporation - E:\WINDOWS\system32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - E:\WINDOWS\system32\S24EvMon.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - E:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: TVersityMediaServer - Unknown owner - E:\Program Files\TVersity\Media Server\MediaServer.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - E:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 7449 bytes

BC AdBot (Login to Remove)

 


#2 KoanYorel

KoanYorel

    Bleepin' Conundrum


  • Staff Emeritus
  • 19,461 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:65 miles due East of the "Logic Free Zone", in Md, USA
  • Local time:08:40 PM

Posted 02 March 2009 - 09:03 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

KoanYorel

    Bleepin' Conundrum


  • Staff Emeritus
  • 19,461 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:65 miles due East of the "Logic Free Zone", in Md, USA
  • Local time:08:40 PM

Posted 07 March 2009 - 11:16 AM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users