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HijackThis Log: Please help Diagnose


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6 replies to this topic

#1 dmassey

dmassey

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Posted 19 February 2009 - 11:03 AM

Hello everybody!

I'm new here.

Please help! I've just realized that I'm having problems with my computer and lots of ads just keep popping up suddenly even though I've kept my security level and firewall at high level.

Here's the log I've saved after using HijackThis. Can anybody see anything funny? It's all arabic to me...

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16.33.29, on 19/02/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18372)
Boot mode: Normal

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\Programmi\File comuni\ArcSoft\Connection Service\Bin\ACService.exe
D:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
D:\Programmi\File comuni\Microsoft Shared\VS7DEBUG\MDM.EXE
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\system32\nvsvc32.exe
D:\WINDOWS\System32\svchost.exe
D:\Programmi\Spyware Terminator\sp_rsser.exe
D:\Programmi\Java\jre1.5.0_08\bin\jusched.exe
D:\Programmi\Synaptics\SynTP\SynTPLpr.exe
D:\Programmi\Synaptics\SynTP\SynTPEnh.exe
D:\WINDOWS\system32\RUNDLL32.EXE
D:\Programmi\File comuni\InstallShield\UpdateService\issch.exe
D:\Programmi\SimpleCenter\bin\win\sclauncher.exe
D:\WINDOWS\system32\TMController.exe
D:\Programmi\HP\HP Software Update\HPWuSchd2.exe
D:\PROGRA~1\AVG\AVG8\avgtray.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\ctfmon.exe
D:\Programmi\DNA\btdna.exe
D:\PROGRA~1\AVG\AVG8\avgrsx.exe
D:\documents and settings\administrator\impostazioni locali\dati applicazioni\oxhqaj.exe
D:\PROGRA~1\AVG\AVG8\avgnsx.exe
D:\Programmi\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
D:\Programmi\File comuni\Ahead\lib\NMBgMonitor.exe
D:\WINDOWS\System32\svchost.exe
D:\Programmi\Spybot - Search & Destroy\TeaTimer.exe
D:\Programmi\Mozilla Firefox\firefox.exe
H:\ANTI VIRUS ANTI SPY MALWARE AND BACKUP PROGRAMS\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.it/webhp?sourceid=navcli...AZ_itIT239IT239
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: Supporto di collegamento per Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Programmi\File comuni\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - D:\Programmi\Crawler\Toolbar\ctbr.dll
O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - D:\Programmi\AskBarDis\bar\bin\askBar.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - D:\Programmi\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - D:\Programmi\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Programmi\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Guida per l'accesso a Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - D:\Programmi\File comuni\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - D:\Programmi\AVG\AVG8\avgtoolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - D:\Programmi\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - D:\Programmi\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - D:\Programmi\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O3 - Toolbar: Toolbar &Crawler - {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - D:\Programmi\Crawler\Toolbar\ctbr.dll
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - D:\Programmi\AskBarDis\bar\bin\askBar.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - D:\Programmi\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - D:\Programmi\AVG\AVG8\avgtoolbar.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "D:\Programmi\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKLM\..\Run: [SynTPLpr] D:\Programmi\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] D:\Programmi\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE D:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /nodetect
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
O4 - HKLM\..\Run: [NeroFilterCheck] D:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ISUSPM Startup] D:\PROGRA~1\FILECO~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "D:\Programmi\File comuni\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "D:\Programmi\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "D:\Programmi\QuickTime Alternative\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [sclauncher] D:\Programmi\SimpleCenter\bin\win\sclauncher.exe
O4 - HKLM\..\Run: [TM Control] D:\WINDOWS\system32\TMController.exe
O4 - HKLM\..\Run: [NSLauncher] D:\Programmi\Nokia\Nokia Software Launcher\NSLauncher.exe /startup
O4 - HKLM\..\Run: [HP Software Update] D:\Programmi\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [AVG8_TRAY] D:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SpywareTerminator] "D:\Programmi\Spyware Terminator\SpywareTerminatorShield.exe"
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BitTorrent DNA] "D:\Programmi\DNA\btdna.exe"
O4 - HKCU\..\Run: [oxhqaj] "d:\documents and settings\administrator\impostazioni locali\dati applicazioni\oxhqaj.exe" oxhqaj
O4 - HKCU\..\Run: [swg] D:\Programmi\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "D:\Programmi\File comuni\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] D:\Programmi\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-19\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-20\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'Default user')
O8 - Extra context menu item: Add to AMV Converter... - D:\Programmi\MP3 Player Utilities 4.15\AMVConverter\grab.html
O8 - Extra context menu item: Crawler Search - tbr:iemenu
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://D:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: MediaManager tool grab multimedia file - D:\Programmi\MP3 Player Utilities 4.15\MediaManager\grab.html
O8 - Extra context menu item: Save Flash - res://D:\Programmi\UnH Solutions\Flash Saving Plugin\FlashSButton.dll/210
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - D:\Programmi\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - D:\Programmi\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Programmi\Messenger\msmsgs.exe
O9 - Extra button: Flash - {43CF38F3-5AEC-45a3-AD31-04EB06E9C6CA} - D:\Programmi\UnH Solutions\Flash Saving Plugin\FlashSButton.dll (HKCU)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1183540404109
O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.hp.com/ediags/gmn2/inst...ctDetection.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1183540356265
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur...loadManager.ocx
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flas...ent/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{89543E05-B004-464C-A835-5A1A3E2878A4}: NameServer = 193.205.135.210,193.205.128.11
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - D:\Programmi\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - D:\PROGRA~1\FILECO~1\Skype\SKYPE4~1.DLL
O18 - Protocol: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - D:\Programmi\Crawler\Toolbar\ctbr.dll
O20 - Winlogon Notify: avgrsstarter - D:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft - D:\Programmi\File comuni\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - D:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Google Software Updater (gusvc) - Google - D:\Programmi\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - D:\Programmi\File comuni\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - D:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Macromedia Licensing Service - Unknown owner - D:\Programmi\File comuni\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ServiceLayer - Nokia. - D:\Programmi\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - D:\Programmi\Spyware Terminator\sp_rsser.exe

--
End of file - 11579 bytes


Can anybody help me, please?

Thanks in advance.

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#2 teacup61

teacup61

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Posted 19 February 2009 - 11:19 AM

Hello dmassey,

Posted Image

I notice that you have Spybot's TeaTimer running. While this is normally a wonderful tool to protect against hijackers, it can also interfere with the fixes. So please disable TeaTimer by doing the following:
1) Run Spybot-S&D
2) Go to the Mode menu, and make sure "Advanced Mode" is selected
3) On the left hand side, choose Tools -> Resident
4) Uncheck "Resident TeaTimer" and OK any prompts

You can reenable TeaTimer once your system is clean.

Via Add/Remove Programs uninstall Anyhting to do with the Ask Bar, and Crawler (if you don't use it). Reboot your computer.

Please download Malwarebytes' Anti-Malware from one of these places:
http://www.majorgeeks.com/Malwarebytes_Ant...ware_d5756.html
http://www.besttechie.net/mbam/mbam-setup.exe

Double Click mbam-setup.exe to install the application.

* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select "Perform Quick Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy&Paste the entire report in your next reply along with a fresh HijackThis log.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.

Thanks,
tea
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

Posted Image


Error reading poptart in Drive A: Delete kids y/n?

#3 dmassey

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Posted 19 February 2009 - 11:35 AM

I'll bear in mind your advice. However, I started having problems about popups and being unwantedly directed to other sites before I even installed Spybot. I'll follow your suggestions anyway.

Thanks Tea!

#4 teacup61

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Posted 19 February 2009 - 11:43 AM

I didn't ask you to uninstall Spybot, nor did I say it was bad. I want you to disable it so we can make the necessary changes and get your problem solved.

tea
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Error reading poptart in Drive A: Delete kids y/n?

#5 dmassey

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Posted 20 February 2009 - 07:31 AM

Hi tea,

Thanks for the tips. They worked out very well. In fact, the Malwarebytes software was great. It detected two trojan agents. However, I also used another program called SUPERAntiSpyware which was excellent. It found 4 trojans and 26 adwares. I guess both of them are great anti-spy and and anti-malware programs to be recommended.

Cheers.

dmassey

#6 teacup61

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Posted 20 February 2009 - 12:26 PM

Hello,

Ummmm....are you going to follow my directions or not? :thumbup2: I asked for the report MBAM gave you and a new HijackThis log.
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

Posted Image


Error reading poptart in Drive A: Delete kids y/n?

#7 teacup61

teacup61

    Bleepin' Texan!


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Posted 01 March 2009 - 05:48 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

Posted Image


Error reading poptart in Drive A: Delete kids y/n?




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