IME, these are the steps in troubleshooting:
First you evaluate the symptoms that are displayed in terms of what sorts of errors could be causing them
Next, you look for evidence of the error. Places to look include, but are not limited to - virus scans; Event Viewer, Reliability Monitor, Performance Report, etc
So, the Event Viewer is a good place to start. But, if you're getting into Safe Mode - then it's obvious that the issue is caused by something that loads in normal mode, but not in Safe Mode. The most common cause for this is drivers (as that's what Safe Mode was designed to troubleshoot). So, in Event Viewer you'll have to look at the Windows Logs...System logfile for significant events. Also look in the Windows Logs...Application logfile for other events that may be related to this.
As for the boot disk, any copy of a Vista installation disk will work as long as it's the right version (32 vs 64 bits). Beyond that, here's a link that's got some downloadable one's (via torrent): http://www.bleepingcomputer.com/blogs/usas...?showentry=1261
The download contain the appropriate files from the installation disk, but only have enough files to run Startup Repair (and not the installation)
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able. - John
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