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#1 psushelly

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Posted 18 February 2009 - 09:39 PM

Hi, I am some what of a novice, but know a little bit from my exboyfriend, who was a software engineer. I am trying to clean up my laptop (Dell Inspiron E1505 purchased in 4/06). I have tried some free programs such as Spybot and Ad-aware. I seem to have picked up some type of virus or something from some sites that I was on. I most recently was using a free trial version of Windows Live OneCare. My father was having the same problems and so I ended up purchasing McAfee for both of our computers (I chose that program because it was cheap and covered more than one computer. I am strapped for cash and this way dad paid for it). My current problem is that I am trying to unistall Spybot and Windows Live OneCare, but when I go to the Add/remove programs in the control panel, it is completely empty. There is NOTHING there, so I can't unistall the programs, and I can't download McaFee until they are unistalled. Also, will McAfee remove all of the current problems or just prevent new ones. The only advice my ex would give me was to completely scrub my hard drive and reinstall everything, but when we split a lot of my disks got misplaced and that is not an option. Any help you can give me would be greatly appreciated.

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#2 Vaerli

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Posted 18 February 2009 - 09:48 PM

Mc afee should remove current problems and prevent problems, but i stay away from those subscription antiviruses most of the time. I wipe my computer when i think something is weird.

It seems like the uninstall log got misplaced on your HD, maybe by the virus, but i've never heard of that, and i don't have any experience with it. Finding the ad aware and spybot S&D uninstall links should let you do it without the control panel area. They should be in the start menu with the programs, but i can't tell since i don't have them installed right now.

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#3 fairjoeblue

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Posted 18 February 2009 - 11:10 PM

Try Malwarebytes,

http://www.download.com/Malwarebytes-Anti-...4-10804572.html

It's free & will find & remove malware the others don't.

I have just about quit using Spybot S&D since installing Malwarebytes.
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#4 garmanma

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Posted 19 February 2009 - 10:46 AM

I go to the Add/remove programs in the control panel, it is completely empty.

Totally empty or is there the searching flashlight?
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#5 psushelly

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Posted 22 February 2009 - 07:17 PM

the control panel is completely empty, not even a flashlight...

#6 tg1911

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Posted 22 February 2009 - 07:27 PM

Try this:
Start / Run / and type; cmd / OK
At the command prompt type: regsvr32 appwiz.cpl (Note the space between 32, and appwiz)
Click the Enter key.
When finished, type; exit.
Click the Enter key.
Reboot, and see if it works now.
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