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Trojan or Pak Generic return every time i reboot!


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#1 American in Albania

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Posted 18 February 2009 - 11:13 AM

I've got a virus/trojan/malware something that keeps coming back every time I reboot.

I use trend micro. This virus seems to infect tm so that it doesn't update. I have removed tm, installed and run Malwarebytes in Safe Mode (which found and deleted 6 Pak Generic infected files. But to reinstall tm, I had to reboot, so the virus came back. tm finds two cases of pak generic, but cannot fix them.

sigh, I'm ready to do all those scans I see you telling everyone else to do...really intimidated, but willing.

Here is the HJT file:


DDS (Ver_09-02-01.01) - NTFSx86
Run by Owner at 9:59:15.84 on Wed 02/18/2009
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_05
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.490 [GMT -6:00]

AV: Trend Micro Internet Security *On-access scanning enabled* (Updated)
FW: Trend Micro Personal Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\iolo\common\lib\ioloServiceManager.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\mqsvc.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\8F00B2\1D8CD9.EXE
C:\WINDOWS\system32\mqtgsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\PROGRA~1\HPQ\Shared\HPQTOA~1.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Owner\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://cm.my.yahoo.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q306&bd=pavilion&pf=laptop
mDefault_Search_URL = hxxp://www.google.com/ie
mSearch Page = hxxp://www.google.com
mStart Page = hxxp://cm.my.yahoo.com/
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Ancient_HeartsSetup.exe] c:\docume~1\owner\desktop\ANCIEN~1.EXE /r
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [hpWirelessAssistant] c:\program files\hpq\hp wireless assistant\HP Wireless Assistant.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [MsmqIntCert] regsvr32 /s mqrt.dll
mRun: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [RecGuard] c:\windows\sminst\RecGuard.exe
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [1D8CD9] c:\windows\system32\8f00b2\1D8CD9.EXE
mRun: [UfSeAgnt.exe] "c:\program files\trend micro\internet security\UfSeAgnt.exe"
StartupFolder: c:\docume~1\owner\startm~1\programs\startup\75cd~1.lnk - c:\windows\system32\8f00b2\1D8CD9.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6662.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1185603829140
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1188622282546
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: lbxfile - {56831180-F115-11d2-B6AA-00104B2B9943} - c:\program files\libronix dls\system\FileProt.dll
Handler: lbxres - {24508F1B-9E94-40EE-9759-9AF5795ADF52} - c:\program files\libronix dls\system\ResProt.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\owner\applic~1\mozilla\firefox\profiles\yr9b5m17.default\
FF - prefs.js: browser.startup.homepage - hxxp://en-US.start2.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
FF - prefs.js: network.proxy.type - 4

============= SERVICES / DRIVERS ===============

R2 ioloFileInfoList;iolo FileInfoList Service;c:\program files\iolo\common\lib\ioloServiceManager.exe [2008-7-31 712048]
R2 ioloSystemService;iolo System Service;c:\program files\iolo\common\lib\ioloServiceManager.exe [2008-7-31 712048]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 tmevtmgr;tmevtmgr;c:\windows\system32\drivers\tmevtmgr.sys [2009-2-17 52240]
R2 tmpreflt;tmpreflt;c:\windows\system32\drivers\tmpreflt.sys [2007-9-17 36368]
R3 tmcfw;Trend Micro Common Firewall Service;c:\windows\system32\drivers\TM_CFW.sys [2007-9-17 333328]
R3 TmPfw;Trend Micro Personal Firewall;c:\progra~1\trendm~1\intern~2\TmPfw.exe [2009-2-17 488768]
R3 tmproxy;Trend Micro Proxy Service;c:\program files\trend micro\internet security\TmProxy.exe [2009-2-17 648456]

============== File Associations ===============

JSEFile=NOTEPAD.EXE %1
VBEFile=NOTEPAD.EXE %1
VBSFile=NOTEPAD.EXE %1

=============== Created Last 30 ================

2009-02-17 15:48 664 a------- c:\windows\system32\d3d9caps.dat
2009-02-17 15:34 138,384 a------- c:\windows\system32\drivers\tmcomm.sys
2009-02-17 15:34 52,496 a------- c:\windows\system32\drivers\tmactmon.sys
2009-02-17 15:34 52,240 a------- c:\windows\system32\drivers\tmevtmgr.sys
2009-02-17 15:22 35 a------- c:\windows\win.ini
2009-02-17 15:21 1,637 a------- C:\hpqp.ini
2009-02-17 15:21 39 a------- C:\XP_TV.ini
2009-02-17 15:20 <DIR> --d----- c:\docume~1\owner\applic~1\Malwarebytes
2009-02-17 12:06 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-02-17 12:05 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-17 12:05 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-02-17 12:05 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-02-14 03:08 206 a------- c:\windows\system32\MRT.INI
2009-02-13 06:42 95,744 ---shr-- c:\windows\system32\nmdfgds2.dll
2009-02-13 05:09 <DIR> --d-h--- c:\windows\system32\8F00B2
2009-02-13 05:09 <DIR> --d-h--- c:\windows\system32\204E98
2009-02-13 05:09 <DIR> --d-h--- c:\windows\system32\0998EC
2009-01-25 12:17 95,744 -------- c:\windows\system32\nmdfgds1.dll
2009-01-25 10:09 <DIR> --d----- c:\windows\system32\scripting
2009-01-25 10:09 <DIR> --d----- c:\windows\l2schemas
2009-01-25 10:09 <DIR> --d----- c:\windows\system32\en
2009-01-25 10:09 <DIR> --d----- c:\windows\system32\bits
2009-01-25 10:06 <DIR> --d----- c:\windows\ServicePackFiles
2009-01-25 09:47 <DIR> --d----- c:\windows\Freecorder Toolbar
2009-01-25 09:42 2,788,800 a------- c:\program files\FLV PlayerFCSetup.exe
2009-01-25 09:41 <DIR> --d----- c:\windows\Applian FLV Player
2009-01-25 08:36 76,800 -------- c:\windows\system32\qutil.dll
2009-01-25 08:35 10,752 -------- c:\windows\system32\smtpapi.dll
2009-01-25 06:05 1,846,400 -------- c:\windows\system32\dllcache\win32k.sys
2009-01-25 05:59 2,189,184 -------- c:\windows\system32\dllcache\ntoskrnl.exe
2009-01-25 05:59 2,145,280 -------- c:\windows\system32\dllcache\ntkrnlmp.exe
2009-01-25 05:59 2,066,048 -------- c:\windows\system32\dllcache\ntkrnlpa.exe
2009-01-25 05:59 2,023,936 -------- c:\windows\system32\dllcache\ntkrpamp.exe
2009-01-25 05:47 455,296 -------- c:\windows\system32\dllcache\mrxsmb.sys
2009-01-25 05:47 333,952 -------- c:\windows\system32\dllcache\srv.sys
2009-01-25 05:28 337,408 -------- c:\windows\system32\dllcache\netapi32.dll

==================== Find3M ====================

2009-02-11 19:04 936,288 a------- c:\windows\system32\Incinerator.dll
2009-01-25 10:14 97,159 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2008-12-12 11:01 3,067,904 -------- c:\windows\system32\dllcache\mshtml.dll
2008-04-24 13:43 32 a------- c:\docume~1\alluse~1\applic~1\ezsid.dat

============= FINISH: 9:59:49.90 ===============


Sorry, I have attached this as well as cut and pasted it.

I really appreciate you volunteers at this site.

Attached Files

  • Attached File  DDS.txt   10.46KB   3 downloads


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#2 American in Albania

American in Albania
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Posted 20 February 2009 - 10:13 AM

I know you guys are really busy...I'm working on this computer issue for my husband. He needs to use it for his teaching on Monday Feb. 23. I'm afraid if I can't find and KILL this virus, I'll have to reformat...and reinstall and update TONS of stuff. There is no one here I trust to clean this virus.
I'm sorry to sound whiney! I really need some help/advice.
Thanks for "listening."

#3 PropagandaPanda

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Posted 28 February 2009 - 02:40 PM

Hello. I am PropagandaPanda (Panda or PP for short), and I will be helping you.

Disable Realtime Protection
Antimalware programs can interfere with ComboFix and other tools we need to run. Please temporarily disable all realtime protections you have enabled. Refer to this page, if you are unsure how.

Download and Run ComboFix
Download Combofix by sUBs from any of the links below, and save it to your desktop.
Link 1, Link 2, Link 3
  • Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.
  • Double click on ComboFix.exe and follow the prompts. If you are using Windows Vista, right click the icon and select "Run as Administrator". You will not recieve the prompts below if you are not using Windows XP. ComboFix will check to see if you have the Windows Recovery Console installed.
  • If you did not have it installed, you will see the prompt below. Choose YES.
    Posted ImagePosted Image

  • When the Recovery Console has been installed, you will see the prompt below. Choose YES.
    Posted Image
  • When finished, ComboFix will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).
Leave your computer alone while ComboFix is running. ComboFix will restart your computer if malware is found; allow it to do so.

Download and Run Scan with GMER
We will use GMER to scan for rootkits.

Please download GMER.zip to your desktop from any of the links below:
LINK1, LINK2
  • Right click on GMER.zip and select "Extract All".
  • Close all other open programs as there is a slight chance your computer will crash.
  • Double click GMER.exe. Your security programs may detect GMER's driver trying to load. Allow it.
  • You may see a warning saying "GMER has detected rootkit activity". If so, select NO.
  • Leaving the settings at default, click Scan.
  • When the scan is complete, click Save and save the log onto your desktop.
Please include the log in your next reply.
In your next reply include:
-the ComboFix log
-the GMER scan log

Please also tell me of any changes you have made to your computer since you started your topic.

With Regards,
The Panda

#4 PropagandaPanda

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Posted 07 March 2009 - 04:37 PM

Hello.

There had been no reply from the topic starter in 5 days. Due to inactivity, this topic is now closed.
If you are the topic starter and need this topic reopened, send me a message.

Everyone else, please begin a new topic.

With Regards,
The Panda




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