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No task bar, No Networking,Copy,Paste etc..computer not working


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#1 charms

charms

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Posted 18 February 2009 - 01:22 AM

Hi,

My taskbar had been changed, not the standard XP blue but white, also nothing in the Network connections.

I then clicked on 'Create a New Connection', the wizard started so I chose 'Set up a home or Small Office Network'. Nothing happens. So clicked on 'Network Troubleshooter', Again nothing happens.

I have also found other problems as follows:

When minimize a window it disappears (not on taskbar).
Cannot use Copy-Paste either on desktop or in folders.
Cannot use Drag-Drop either on desktop or in folders.
Cannot use "Search" from Start Menu, Folders or Right Click Menu.
Cannot open Help & Support in Start Menu or CP.
Cannot use "User Accounts" in CP (same as Network Connections - just blank space).
Cannot log into other user account using "Switch User" or "Logoff, have to reboot PC to see other Account.
Other Account password has been changed.

Have also tried to run Malwarebytes AM again to see if it would pick up any virus that may have re-activated but now got a Runtime Error 372

"Failed to Load Control 'VbalGrid' from vbalsgrid.ocx. Your version of vbalsgrid.ocx may be outdated. Make sure you are using the version of the control that was provided with your application".

Tried to re-install Malwarebytes and got the same error again when ran it.

Below are the logs.

DDS.TXT


DDS (Ver_09-02-01.01) - NTFSx86 MINIMAL
Run by Administrator at 21:44:25.48 on Tue 02/17/2009
Internet Explorer: 7.0.5730.13

============== Pseudo HJT Report ===============

mDefault_Page_URL = hxxp://www.yahoo.com/
mDefault_Search_URL = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
mSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
mStart Page = hxxp://www.yahoo.com/
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
mWinlogon: Userinit=c:\windows\system32\userinit.exe,c:\windows\system32\twex.exe,
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: NoExplorer - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
TB: Veoh Browser Plug-in: {d0943516-5076-4020-a3b5-aefaf26ab263} - c:\program files\veoh networks\veoh\plugins\reg\VeohToolbar.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [OSSelectorReinstall] c:\program files\common files\acronis\acronis disk director\oss_reinstall.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe Reader Speed Launcher] "d:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [googletalk] c:\program files\google\google talk\googletalk.exe /autostart
mRun: [SDFix] f:\sdfix\RUNTHIS.BAT /second
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www2.snapfish.com/SnapfishActivia.cab
DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - hxxp://download.divx.com/player/DivXBrowserPlugin.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Notify: igfxcui - igfxdev.dll
SEH: ExecuteHooker Class: {569dac0f-2791-46ab-8efc-a54b77c04c20} - c:\program files\dvd x studios\dvd x utilities 1.5\dvdghost\ExecuteHooker.dll
SecurityProviders: msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, digeste.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\3qwcc42g.default\
FF - component: c:\program files\real\realplayer\browserrecord\components\nprpbrowserrecordplugin.dll

============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================

2009-02-17 19:34 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-02-17 19:34 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-02-17 19:04 <DIR> --d----- c:\documents and settings\administrator\DoctorWeb
2009-02-17 18:49 <DIR> --d----- c:\windows\ERUNT
2009-02-17 18:34 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-02-17 18:33 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-17 18:33 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-02-17 17:39 491,520 a------- c:\windows\system32\vbalSGrid6.ocx
2009-02-16 22:55 61,440 a------- c:\windows\system32\drivers\vdhbmw.sys
2009-02-16 22:49 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-02-16 22:25 <DIR> --d----- c:\docume~1\admini~1\applic~1\Intel
2009-02-16 22:25 <DIR> --d----- c:\documents and settings\Administrator
2009-02-16 15:45 <DIR> --dsh--- c:\windows\system32\twain32
2009-02-16 15:44 20,481 a---h--- c:\windows\system32\digeste.dll

==================== Find3M ====================

2009-02-16 22:55 8 a------- c:\program files\euwx.txt
2008-05-01 13:39 384 a------- c:\program files\Shortcut to Program Files.lnk
2008-01-18 07:11 6,026,816 a------- c:\program files\Firefox Setup 2.0.0.11.exe

============= FINISH: 21:45:28.64 ===============

I have run the Dr.Web scanner and found 92 files infected and deleted, but still the same issue.

=============================================================================
Total session statistics
=============================================================================
Scanned: 193972
Infected: 92
Modifications: 0
Suspicious: 0
Adware: 0
Dialers: 0
Jokes: 0
Riskware: 0
Hacktools: 0
Cured: 0
Deleted: 92
Renamed: 0
Moved: 3
Ignored: 0
Scan speed: 3789 Kb/s
Scan time: 00:01:58
=============================================================================

Experts Please help me cleaning my system to continue work as normal.

Thanks,
Charms.

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#2 KoanYorel

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Posted 01 March 2009 - 01:44 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

KoanYorel

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Posted 06 March 2009 - 12:38 PM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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