Hi Beatia, and welcome to BleepingComputer,ComboFix
is an extremely powerful tool which should only be used when instructed to do so by someone who has been properly trained. ComboFix is intended by its creator to be "used under the guidance and supervision of an expert", NOT for private use
. Please read Combofix's Disclaimer
. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.
This could be either a infection or a software problem, I would suggest try using System Restore, choose a date prior to this problem.Start> All Programs> Accessories> System Tools> System Restore
When this opens make sure that "Restore my computer to an earlier time
" is chosen, and click on Next>
The dates appearing in bold are the dates that you can restore to, click on the date that you want and then click Next>
to start the System Restore, you may get the message telling you that you will have to restart your computer to start, click ok. When the computer restarts and you have logged on as the administrator a Restoration Complete page will appear, click on OK
to complete the process.
If this doesn't resolve this then it will be time to move this topic to the Am I Infected forum.