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Infected


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3 replies to this topic

#1 MrWutItDew

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Posted 17 February 2009 - 11:12 AM

My computer seems to be infected it runs some days they others a blue screen pop0s up and says it has shut down to memory problems or something

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#2 quietman7

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Posted 17 February 2009 - 03:22 PM

In order to assist you effectively and identify the offending malware, we need more specific information.
Please read Before you post about a problem, Some simple guidelines, then reply back here.

What OS (Win 2K, XPsp1, XPsp2, Vista) are you using?
What issues/symptoms of infection do you have?
What actions have you taken so far?
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#3 MrWutItDew

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Posted 17 February 2009 - 04:07 PM

Im operating windows xp home edition. wut ut does is while Im in the middle of something playing a game or making music the screen turns blue and just shuts the computer off but all the lights are still lit up. I have to restart the computer before I can use anything again. i have done nothing so far because I have been working a lot but the computer would still shut off after just sitting there sometimes.

#4 quietman7

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Posted 18 February 2009 - 11:09 AM

The symptoms you describe could be symptomatic of a variety of things to include hardware/software issues, overheating caused by a failed processor fan, bad memory (RAM), failing or underpowered power supply, CPU overheating, motherboard, video card, faulty or unsigned device drivers, CMOS battery going bad, BIOS and firmware problems, dirty hardware components, programs hanging or unresponsive in the background, and even malware. If the computer is overheating, it usually begins to shutdown/restart on a more regular basis. If you're not finding any malware then its sounds like one of the latter problems.

Note: Some video cards can generate such intense heat while playing games with high quality graphics that they require a separate cooling system. If that fan fails, the video processor will not be far behind and your system may start crashing. If the video card needs replacing, see "Illustrated How to Replace an AGP Video Card".

When Windows XP detects a problem from which it cannot recover, it displays Stop Error Messages which contain specific information that can help diagnose and resolve the problem detected by the Windows kernel. An error message can be related to a broad number of problems such as driver conflicts, hardware issues, read/write errors, and software malfunctions. In Windows XP, the default setting is for the computer to reboot automatically when a fatal error or crash occurs. You may not see the error code because the computer reboots too fast.

An easier alternative is to turn off the automatic reboot feature so you can actually see the error code/STOP Message when it happens - this is also known as the Blue Screen Of Death (BSOD).

To change the recovery settings and Disable Automatic Rebooting, go to Start > Run and type: sysdm.cpl
Click Ok or just press WINKEY + Pause/Break keys to bring up System Properties.
  • Go to the Advanced tab and under "Startup and Recovery", click on the "Settings" button and go to "System failure".
  • Make sure "Write an event to the system log" is checked and that "Automatically restart" is unchecked.
  • Click "OK" and reboot for the changes to take effect.
Vista users can refer to these instructions: How To Disable the Automatic Restart on System Failure in Windows Vista.

Doing this won't cure your problem but instead of crashing and restarting you will get a blue diagnostic screen with an error code and other information to include file(s) that may be involved which will allow you to better trace your problem. Write down the full error code and the names of any files/drivers listed, then provide that information in your next reply so we can assist you with investigating the cause.
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