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Big memory eating problems :(


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3 replies to this topic

#1 jrdc1000

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Posted 17 February 2009 - 10:32 AM

Hello,
I have been having a problem with my memory usage.I thought that it was because I was downloading so much content,then I removed all my music to a disc-freeing up 2gigs of space.The next day the space was gone and i had about 50mb left even though I had not downloaded anything.
No matter how many programs I remove about an hr later i have no memory left!
I've tried scanning for viruses with AVAST and Super anti spyware and even though they removed a lot of virus' this problem persists.
I have run Combofix and have a Hijack this log but i am clueless as to what to do with this information..
Please help..

Jason

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#2 extremeboy

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Posted 28 February 2009 - 08:55 AM

Posted ImageBackdoor Threat

IMPORTANT NOTE: Unfortunatly One or more of the identified infections is a backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do.

With Regards,
Extremeboy
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#3 extremeboy

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Posted 03 March 2009 - 04:10 PM

Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 5-7 days the topic will need to be closed.

Thanks for understanding. :thumbup2:

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

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#4 extremeboy

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Posted 05 March 2009 - 04:09 PM

Hello.

Due to Lack of feedback, this topic is now Closed.

Please start a new thread in the Hijackthis-Malware Removal forum and post a new DDS logs if you need help again, due to the fact that I need to leave in a few days and cannot continue to help you if you need it re-opened. If you require assistance again, start a new topic. Do Not PM me please.

This applies only to the original topic starter.

With Regards,
Extremeboy

Edited by extremeboy, 05 March 2009 - 04:10 PM.

Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.




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