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Unable to update Anti-virus definitions/Webpage redirect


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3 replies to this topic

#1 Tom BG

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Posted 17 February 2009 - 02:32 AM

I had the McAffee anti-virus, but I got the dreaded Vista blue screen of death, so i removed McAffee and that fixed the blue screen. About a week ago I noticed that I would constantly be redirected to other websites after entering website addresses in. I attempted to use a trial Kapersky, but I could not get updates needed or updates for Window defender.

I know realize there is a virus and I can't seem to use an anti-virus since I can' get updates and they won't let me run scans. I have ad-aware, but that hasn't show any viruses or trojans. Any help would be wonderful.

DDS (Ver_09-02-01.01) - NTFSx86
Run by Go at 23:17:10.81 on Mon 02/16/2009
Internet Explorer: 7.0.6001.18000
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.3000.2004 [GMT -8:00]


============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\GATEWAY\Gateway Recovery Management\Service\ETService.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\O2Micro Flash Memory Card Driver\o2flash.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Camera Assistant Software for Gateway\traybar.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\BigFix\bigfix.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Camera Assistant Software for Gateway\CEC_MAIN.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10a.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Gourley\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uDefault_Page_URL = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&s=2&o=vp32&d=0908&m=m-7305u
mStart Page = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&s=2&o=vp32&d=0908&m=m-7305u
mDefault_Page_URL = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&s=2&o=vp32&d=0908&m=m-7305u
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.0.926.3450\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Camera Assistant Software] "c:\program files\camera assistant software for gateway\traybar.exe"
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [eRecoveryService]
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\bigfix.lnk - c:\program files\bigfix\bigfix.exe
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
Trusted Zone: real.com\rhap-app-4-0
Trusted Zone: real.com\rhapreg
DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} - hxxp://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab
DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} - hxxp://downloads.ewido.net/ewidoOnlineScan.cab
DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} - hxxp://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab
DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} - hxxp://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} - hxxp://ax.emsisoft.com/asquared.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} - hxxp://zone.msn.com/binframework/v10/StProxy.cab55579.cab
DPF: {FF3C5A9F-5A99-4930-80E8-4709194C2AD3} - hxxp://zone.msn.com/bingame/zpagames/ZPA_Backgammon.cab64162.cab
Notify: igfxcui - igfxdev.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~3\office12\GRA8E1~1.DLL

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-2-8 64160]
R2 ETService;Empowering Technology Service;c:\program files\gateway\gateway recovery management\service\ETService.exe [2008-9-22 24576]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-1-18 921936]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2008-8-18 112128]
R3 O2MDRDR;O2MDRDR;c:\windows\system32\drivers\o2media.sys [2008-5-12 51288]
R3 O2SDRDR;O2SDRDR;c:\windows\system32\drivers\o2sd.sys [2008-6-11 43608]
S3 GoogleDesktopManager-080708-050100;Google Desktop Manager 5.7.808.7150;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-9-22 24064]
S3 NETw5v32;Intel® Wireless WiFi Link Adapter Driver for Windows Vista 32 Bit ;c:\windows\system32\drivers\NETw5v32.sys [2008-8-18 3658752]

=============== Created Last 30 ================

2009-02-16 22:11 <DIR> --d----- c:\program files\Norton Security Scan
2009-02-16 20:11 <DIR> --d----- c:\program files\Trend Micro
2009-02-08 19:02 <DIR> --d----- c:\programdata\Kaspersky Lab Setup Files
2009-02-08 19:02 <DIR> --d----- c:\progra~2\Kaspersky Lab Setup Files
2009-02-08 16:36 15,688 a------- c:\windows\system32\lsdelete.exe
2009-02-08 16:10 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-02-08 16:10 <DIR> -cd-h--- c:\programdata\{83C91755-2546-441D-AC40-9A6B4B860800}
2009-02-08 16:10 <DIR> -cd-h--- c:\progra~2\{83C91755-2546-441D-AC40-9A6B4B860800}
2009-02-08 16:10 <DIR> --d----- c:\programdata\Lavasoft
2009-02-08 16:10 <DIR> --d----- c:\program files\Lavasoft
2009-02-06 09:26 182,105,799 a------- c:\windows\MEMORY.DMP
2009-02-05 21:48 <DIR> --d----- c:\programdata\Office Genuine Advantage
2009-02-05 19:52 <DIR> --d----- c:\programdata\SiteAdvisor
2009-02-05 19:48 <DIR> --d----- c:\programdata\McAfee
2009-01-25 10:25 <DIR> --d----- c:\program files\Microsoft Visual Studio 8
2009-01-25 09:15 236 a------- c:\users\gourley\appdata\roaming\wklnhst.dat
2009-01-24 17:15 <DIR> --dshr-- C:\resycled
2009-01-24 17:15 255 ---shr-- C:\autorun.inf
2009-01-20 21:48 130 a------- c:\windows\wininit.ini

==================== Find3M ====================

2009-02-16 21:09 143,360 a------- c:\windows\inf\infstrng.dat
2009-02-16 21:09 86,016 a------- c:\windows\inf\infstor.dat
2009-02-16 21:09 51,200 a------- c:\windows\inf\infpub.dat
2009-01-14 21:32 410,984 a------- c:\windows\system32\deploytk.dll
2008-12-20 10:16 0 a---h--- c:\windows\system32\drivers\Msft_User_WpdMtpDr_01_00_00.Wdf
2008-11-28 17:17 87,608 a------- c:\users\gourley\appdata\roaming\inst.exe
2008-11-28 17:17 47,360 a------- c:\users\gourley\appdata\roaming\pcouffin.sys
2008-11-28 17:08 87,608 a------- c:\users\gourley\appdata\roaming\ezpinst.exe
2008-08-18 18:09 665,600 a------- c:\windows\inf\drvindex.dat
2008-01-20 18:43 174 a--sh--- c:\program files\desktop.ini
2006-11-02 04:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 04:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 04:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 04:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 01:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 01:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 01:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 01:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat

============= FINISH: 23:17:42.97 ===============

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#2 Tom BG

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Posted 19 February 2009 - 09:01 PM

I ran Malwarebytes and this seem to have removed the DNS changer virus or trojan that was causing constant internet redirects and stopping me from updating anti-virus definitions.

I did an Ad-Aware full scan and a Kapersky full scan and it came back clean.

#3 KoanYorel

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Posted 01 March 2009 - 12:55 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#4 KoanYorel

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Posted 05 March 2009 - 09:05 AM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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