Symptoms:
1. Started with MS Antivirus 2009 - this seems to be gone now through the steps in "What I've Done".
2. IE and Firefox browsers - After searching on Google, links will always are redirected to an advertised sites (shopica.com,etc)
3. I can copy the search results link and paste in the URL address bar and get to a site, although any URL (whether types, copy/pasted, linked) to bleepingcomputer and others virus help sites are completely blocked (Address not found error)
4. This virus also was blocking me from running Malwarebytes' Anti-Malware, but through some reading on this forum I was able to get it running
5. The virus also blocks SuperAntiSpyware from running, every attempt results with a Microsoft Error
6. Another challenge is I am unable to boot in safe mode with this virus. After selecting Safe Mode with Networking, the screen will scroll through several files looking like a dos prompt and then reboot.
What I've done:
1. Downloaded Avira AntiVir Personal Guard and scanned several times
2. After getting Malwarebytes' running, did a Quick Scan and a Full Scan (45 or so infections found). There is one particluar trojan that it can not get rid of.
3. Downloaded CCleaner and tried various start-up removals and registry fixes recommended by the tool.
4. Downloaded and ran AVG, after reading another post in this forum. This has ran, and removed some infections but the symptoms continue.
5. Downloaded Opera browser, as I am able to access this site through the Opera browser and it doesn't appear to be impacted by the browser hijack symptoms 2 & 3 above.
I consider myself somewhat technically savy, but I am at a deadend and thought that someone in this group could help with the last remaining cleanup. Below is my DDS.txt log and I've attached the attach.txt file as well. Looking forward to some new ideas from the bleepingcomputer army.
DDS (Ver_09-02-01.01) - NTFSx86
Run by Jamie at 21:35:20.78 on Mon 02/16/2009
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1023.500 [GMT -6:00]
AV: AVG Anti-Virus *On-access scanning enabled* (Updated)
AV: Avira AntiVir PersonalEdition *On-access scanning enabled* (Updated)
============== Running Processes ===============
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\WINDOWS\Nhksrv.exe
E:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\vVX1000.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Fisher-Price\DACS\MiniApp\DACSMiniApp.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Microsoft Money\System\Money Express.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\WINDOWS\System32\nvsvc32.exe
E:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\System32\msiexec.exe
C:\Program Files\Opera\opera.exe
C:\Documents and Settings\Jamie\Desktop\dds.scr
============== Pseudo HJT Report ===============
uSearch Page = hxxp://search.live.com
uDefault_Page_URL = hxxp://www.dellnet.com
uWindow Title = Microsoft Internet Explorer provided by Comcast High-Speed Internet
uSearch Bar = hxxp://search.live.com/sphome.aspx
mDefault_Search_URL = hxxp://www.google.com/ie
mSearch Page = hxxp://www.google.com
mStart Page = hxxp://www.google.com
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com
mSearchAssistant = hxxp://search.live.com/sphome.aspx
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
EB: &Yahoo! Messenger: {4528bbe0-4e08-11d5-ad55-00010333d0ad} - c:\program files\yahoo!\messenger\yhexbmes0522.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
EB: MoneySide: {9404901d-06da-4b23-a0ee-3ea4f64ec9b3} - c:\program files\microsoft money\system\mnyviewer.dll
uRun: [Yahoo! Pager] c:\program files\yahoo!\messenger\ypager.exe -quiet
uRun: [NBJ] "e:\program files\ahead\nero backitup\NBJ.exe"
uRun: [MoneyAgent] "c:\program files\microsoft money\system\Money Express.exe"
mRun: [VX1000] c:\windows\vVX1000.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [QuickCare] c:\program files\qwest\quickcare\bin\sprtcmd.exe /P QuickCare
mRun: [LifeCam] "c:\program files\microsoft lifecam\LifeExp.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [EPSON Stylus Photo R200 Series] c:\windows\system32\spool\drivers\w32x86\3\E_S4I2H1.EXE /P30 "EPSON Stylus Photo R200 Series" /O6 "USB002" /M "Stylus Photo R200"
mRun: [DACSMiniApp] c:\program files\fisher-price\dacs\miniapp\DACSMiniApp.exe
mRun: [avgnt] "c:\program files\avira\antivir personaledition classic\avgnt.exe" /min
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~2.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\camiov~1.lnk - c:\program files\sierra imaging\image expert 2000\IXApplet.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hotsyn~1.lnk - c:\program files\palm\HOTSYNC.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\common files\microsoft shared\works shared\wkcalrem.exe
uPolicies-explorer: ForceClassicControlPanel = 1 (0x1)
dPolicies-system: DisableTaskMgr = 1 (0x1)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {3E230861-5C87-11D3-A1C6-00105A1B41B8} - {83B28A74-640D-48F4-9F51-E80EED7CC7E0}
IE: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - {4C171D40-8277-11D5-AD55-00010333D0AD} - c:\program files\yahoo!\messenger\yhexbmes0522.dll
IE: {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - {301DA1EE-F65C-4188-A417-9E915CC8FBFA} - c:\program files\microsoft money\system\mnyviewer.dll
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: ppctlcab - hxxp://www.pestscan.com/scanner/ppctlcab.cab
DPF: {00000074-9980-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/voxacm.CAB
DPF: {00000075-0000-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/voxmsdec.CAB
DPF: {0837121A-6472-43BD-8A40-D9221FF1C4CE} - hxxp://download.sidestep.com/get/k00726/sb028.cab
DPF: {33564D57-9980-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/wmv9dmo.cab
DPF: {5334504D-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/0/8/D/08D91A3B-CFF6-45DE-95DF-64415075E344/mpg4sdmo.cab
DPF: {A18962F6-E6ED-40B1-97C9-1FB36F38BFA8} - hxxp://celebration-of.com/Uploads/ImageUploader3.cab
DPF: {CAFEEFAC-0013-0001-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-131-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: WRNotifier - WRLogonNTF.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Notification Packages = scecli
================= FIREFOX ===================
FF - ProfilePath - c:\docume~1\jamie\applic~1\mozilla\firefox\profiles\o0jigkuk.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.live.com/results.aspx?FORM=IEFM1&q=
FF - prefs.js: browser.search.selectedEngine - Live Search
FF - prefs.js: browser.startup.homepage - www.google.com
FF - prefs.js: keyword.URL - hxxp://search.live.com/results.aspx?FORM=IEFM1&q=
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava11.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava12.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava13.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava14.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava32.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJPI150_06.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPOJI610.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPAdbESD.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npbittorrent.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPcol305.dll
FF - plugin: e:\program files\google\picasa3\npPicasa3.dll
============= SERVICES / DRIVERS ===============
R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [2009-2-15 12552]
R1 Asapi;Asapi;c:\windows\system32\drivers\asapi.sys [2003-3-6 10240]
R1 avgio;avgio;c:\program files\avira\antivir personaledition classic\avgio.sys [2009-2-13 11840]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-2-15 325128]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-2-15 27656]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-2-15 107272]
R2 AdobeActiveFileMonitor;Adobe Active File Monitor;e:\program files\adobe\photoshop elements 3.0\PhotoshopElementsFileAgent.exe [2004-10-4 98304]
R2 AntiVirScheduler;Avira AntiVir Personal - Free Antivirus Scheduler;c:\program files\avira\antivir personaledition classic\sched.exe [2009-2-13 68865]
R2 AntiVirService;Avira AntiVir Personal - Free Antivirus Guard;c:\program files\avira\antivir personaledition classic\avguard.exe [2009-2-13 151297]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-2-15 298264]
R2 Nhksrv;Netropa NHK Server;c:\windows\Nhksrv.exe [2001-8-6 28672]
R2 PhotoshopElementsDeviceConnect;Photoshop Elements Device Connect;e:\program files\adobe\photoshop elements 3.0\PhotoshopElementsDeviceConnect.exe [2004-10-4 118784]
R2 sprtlisten;SupportSoft Listener Service;c:\program files\common files\supportsoft\bin\sprtlisten.exe [2008-1-8 1213728]
R2 SVKP;SVKP;c:\windows\system32\SVKP.sys [2003-10-10 2368]
R3 avgntflt;avgntflt;c:\program files\avira\antivir personaledition classic\avgntflt.sys [2009-2-13 52032]
R3 Msikbd2k;DellTouch;c:\windows\system32\drivers\Msikbd2k.sys [2000-10-3 6942]
S0 Vejx47;Vejx47; [x]
=============== Created Last 30 ================
2009-02-15 20:23 <DIR> --d-h--- C:\$AVG8.VAULT$
2009-02-15 20:03 10,520 a------- c:\windows\system32\avgrsstx.dll
2009-02-15 20:03 107,272 a------- c:\windows\system32\drivers\avgtdix.sys
2009-02-15 20:03 12,552 a------- c:\windows\system32\drivers\avgrkx86.sys
2009-02-15 20:03 325,128 a------- c:\windows\system32\drivers\avgldx86.sys
2009-02-15 20:03 <DIR> --d----- c:\windows\system32\drivers\Avg
2009-02-14 17:47 <DIR> --d----- C:\VundoFix Backups
2009-02-14 10:02 <DIR> --d----- c:\windows\pss
2009-02-14 09:57 <DIR> --d----- c:\program files\CCleaner
2009-02-13 18:01 <DIR> --d----- c:\program files\Avira
2009-02-13 18:01 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Avira
2009-02-12 21:12 24,039 a------- c:\windows\system32\3125860941.dll
==================== Find3M ====================
2009-02-11 10:19 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-11 10:19 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-01-01 15:02 56,220 a---h--- c:\windows\system32\mlfcache.dat
2008-12-12 15:47 3,751,995 a------- c:\windows\system32\GPhotos.scr
2008-12-12 11:27 3,067,392 a------- c:\windows\system32\dllcache\mshtml.dll
2008-12-11 05:57 333,184 a------- c:\windows\system32\dllcache\srv.sys
2008-12-02 22:37 49,480 a------- c:\windows\system32\sirenacm.dll
2008-10-06 19:42 16,559 a------- c:\docume~1\alluse~1\applic~1\bakaqutozu.vbs
2008-10-06 19:42 13,159 a------- c:\docume~1\alluse~1\applic~1\ywibat.com
2008-10-06 19:42 18,978 a------- c:\docume~1\jamie\applic~1\vyjoc.dat
2008-10-06 19:42 14,932 a------- c:\docume~1\alluse~1\applic~1\agylyb.exe
2006-02-05 15:50 13 ----h--- c:\docume~1\alluse~1\applic~1\ÝÙÃÄ3113›.sys
2006-02-03 20:07 76,304 a------- c:\docume~1\jamie\applic~1\GDIPFONTCACHEV1.DAT
2001-07-26 16:58 47 a------- c:\program files\ACMonitor_X73.ini
2001-07-05 12:46 8,116 a------- c:\program files\OSLO3071b2.USB
2001-05-11 10:39 53,248 a------- c:\program files\ACMonitor_X73.exe
2001-05-08 15:36 114,688 a------- c:\program files\lxarscan.dll
2001-04-23 14:22 1,437 a------- c:\program files\gtx73.ini
2001-02-22 09:54 768 a------- c:\program files\x73_lut.dat
============= FINISH: 21:37:00.18 ===============
Thanks for your time and consideration,
stober