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XP log-in LOGS OUT?


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#1 rwhjr

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Posted 16 February 2009 - 08:45 PM

A frind of mine is having trouble with his computer... DELL with XP Home. The problem is that Windows boots and goes to the User select screen, when you click the user icon to login, it starts loggin in and then CHANGES TO LOGG0ING OUT.

It won't go past this point.

Any ideas?

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#2 Charybdis

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Posted 16 February 2009 - 08:48 PM

If he has any malware recently that has probably caused the issue, otherwise

to quote myself
%90 of the times i have come across this problem there was a virus on the pc causing the issue (or after effects of removing a virus), a couple of times it was by corruption on the hdd, the second we can check relatively easily. when in the console after getting to the prompt type in
chkdsk /r /p c:
depending on disk size this can take a while, the other issue is more complicated but here are some good links to help articles

This one is probably the easiest for you to do as it uses a system restore point
http://webcast.broadcastnewsroom.com/artic...cle.jsp?id=8658


(thanks to crazyone for the next ones)
or the following to do a windows repair install
How Do I Do a "Repair Installation"?
http://www.dougknox.com/xp/tips/xp_repair_install.htm
Repair
How to Perform an In-Place Upgrade (Reinstallation) of Windows XP
http://support.microsoft.com/default.aspx?...kb;en-us;315341
Visual aid to the above procedure
http://www.webtree.ca/windowsxp/repair_xp.htm
Click on How To Run a Repair Install
You May Lose Data or Program Settings After Reinstalling, Repairing, or Upgrading Windows XP
http://support.microsoft.com/default.aspx?...kb;EN-US;312369
Data Loss May Occur After Reinstalling, Repairing, or Upgrading Windows XP
http://support.microsoft.com/default.aspx?...kb;EN-US;312368

however if the problem was caused by malware then the malware could return

Edited by Charybdis, 16 February 2009 - 08:53 PM.





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