Hello ladyrazzor, welcome to Bleeping Computer.
Try this instead:
Go to your Start menu.
Under Programs or All Programs, look for PC Help and Tools. (or something similar)
Under Help and Tools, if you see it, click on Compaq System Recovery.
You will be asked if you really want to start system recovery, click Yes.
If asked to reboot, do so.
I've never used this method to do a recovery on my Compaq-the only thing I know is the option is there under the Start Menu.
If that doesn't work, you can try something else. Also in Help and Tools, you may see an option to make recovery disks.
You'll need a bunch of blank cd's to do this, then you can use them to do your recovery.
Good luck, let us know what happens.
Edited by Queen-Evie, 16 February 2009 - 05:55 PM.